Trusted Agent profile · Essex
Verified
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMichael has been extremely helpful and responsive while we moved forward with moving into our new house! No question was too much trouble! Thanks Michael!
Good afternoon, Thank you for your feedback about Michael! We're delighted he made your house move smooth and stress-free. Best wishes Balgores Basildon
5/5
GoogleThroughout the whole process of searching for a house Michael was fantastic and he really did go the extra mile to help me in securing a property. Compared to other local agents I have dealt with I would definitely say that Michael really stood out from other agents I dealt with. He was in regular communication with me, was professional and gave me regular updates on the process. He also had a really personal touch and he just came across like he cares. Securing a rental property is a stressful business and Michael was brilliant and help made the process run smoothly and and stress free as possible. Michael is definitely a huge asset to Balgores and his team. It's clear he is passionate about his job and cares about the clients he works with and making sure he consistently provides the best service possible.
Good afternoon, Thank you ever so much for your lovely review. We're thrilled to hear that Michael offered such exceptional support during your property search. It's fantastic to know he went above and beyond to make the process as smooth and stress-free as possible. We'll be sure to pass your kind words on to Michael and the team. Best wishes, Balgores
5/5
GoogleThe team were so helpful when dealing with my enquiries, highly recommend!
Thank you! This is wonderful to hear.
5/5
GoogleMy family used the rothwell team to purchase their new home and they were amazing! Thank you so much!
Pleased we could support your family Anaiya, thanks!
5/5
GoogleWe have been looking for a property in the area for a few months. Last Friday a new property, just what we had been looking for, came on the market. Thanks to Tracie's friendly and superb proactive approach a week later we have had our offer accepted!
This is great to hear Sue, all the best going forward. Thanks!
5/5
GoogleUsed manning Stainton to sell my late mother’s home . A fantastic service that was professional and courteous. Special mention to tracie from the rothwell office and Claire that kept in constant communication surrounding the sale and would …
Thanks Simon! We are happy we could make things straightforward for you, all the very best ahead.
5/5
GoogleReally good communication and great experience with Jamie. Had been very supportive in finding our new home. Many thanks 😊 …
Thank you for the review, and all the best for the future in your new home
5/5
GoogleIn Estate Agency business, it's likely that something will crop up that you can't cover and you need that helping hand. Look no further than Viewber it has the helping hands for a number of things other than viewing. It should be on Estate Agents list as a go to company when they need help.
Thank you so much for your kind words and thoughtful review! We’re delighted to hear that you’ve found Viewber to be a reliable helping hand when you need extra support. Our goal is to make life easier for Estate Agents by providing flexible, dependable solutions for viewings and much more. We really appreciate your recommendation and it means a lot to our team!
5/5
GoogleExcellent service, trustworthy staff and really easy to use portal makes viewber a win-win for any agency looking for some extra help. Would highly recommend!
Thank you so much Oliver for your kind words! We're thrilled to hear that you found our service excellent and the portal easy to use. It means a lot to know we're making a positive difference for agencies like yours. We really appreciate the recommendation!
5/5
GoogleI can’t thank the team at Balgores Romford enough, especially Charlie, Louise, and Glenn. They have been so supportive and helpful throughout the whole process, always professional but also genuinely caring. Nothing was ever too much trouble, and they really took the stress out of what can be such a daunting experience. I honestly don’t think I could have managed it without them. A fantastic service from start to finish, I’d highly recommend Balgores Estate Agent to anyone! Thank you 🙏🏽
Good afternoon, Thank you ever so much for your 5* review. We're are delighted to hear that Charlie, Louise and Glenn at our Romford branch, provided such supportive, professional and genuinely caring service throughout your journey. It's good to know they helped ease the stress of what can be a daunting experience. Your kind words and recommendation will mean the world to the team. Best wishes Balgores Romford
5/5
GoogleShannon at ashtons has been amazing! We initially viewed a property with Shannon that weren’t for us, she then recommended another property that was being advertised in the next few days which she thought would be a better fit for us and …
5/5
GoogleAshton’s managed my property Sale and Purchase. The team were excellent throughout the process, providing expert advice and guidance. Communication was excellent with prompt responses to emails and calls. I highly recommend Ashton’s in Widnes.
1/5
GoogleA Highly Disappointing Experience with Balgores Romford Estate Agents I am writing to express my extreme dissatisfaction with the appalling service I …
Thank you for your feedback. Please note we are now internally investigating this matter. Please could you email the Area Director Billy Gill (billy@balgoresproperty.com) who would like to discuss this matter with you personally.
1/5
GoogleEDIT: My review was not about losing the property or being outbid that seems to have gone over Balgores head judging by their reply. As mentioned, we’re not concerned about that outcome it was clearly overpriced in the end. My issue is with …
5/5
GoogleWe have recently completed the sale of our property with Balgores Romford Branch, without a doubt the best place to sell your property, the Manage Charlie meet with us to discuss the details and process of selling our property, Charlie is …
Good afternoon, Thank you for your wonderful feedback regarding your recent experience with … More
5/5
GoogleI Can’t fault Balgores, Romford, in helping me sell my aunt’s house. They were always very informative, and helpful in the process. The stress was minimal, and I can’t thank them enough . I would particularly like to single out Louise and …
Good afternoon, Thank you for your glowing feedback following your recent experience with Louise, Charlie and the team. We'll be sure to pass this on to them. … More
5/5
GoogleI really can’t recommend them enough, they’ve made this house buying process so smooth and easy especially Saoire who has gone above and beyond to make sure that it’s an enjoyable process- she keeps you up to date every step of the way and …
Good morning, Thank you for your review. … More
5/5
Google100% recommend Balgores not only did we sell our house with them we also purchased our new property!! Saoire at the Romford branch in Victoria road rm12hs especially was amazing she answered all our questions and helped us every step of the …
Hi Ashlie, Thanks for leaving us such a lovely review, we really appreciate it. It's great … More
5/5
GoogleExcellent service by everyone involved in the sale of my late mother’s house. Compassion was shown through the whole process and I was kept informed regularly of all updates. …
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
GoogleAbsolutely radiant review for Balgores Romford! From start to finish, the experience of selling our property whilst stressful, was made so much better, thanks to their exceptional team. …
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
GoogleBalgores Romford were very professional and all the staff were very helpful . Saoire and Charlie in particular , they made the whole process look so easy. They kept everything running as smoothly as possible and chased up the solicitors and …
Good morning Irfan, We're glad we could help make your home buying experience less stressful. We'll pass your kind feedback on to Saoire and Charlie. Thank you for choosing Balgores Property Group!
4/5
GoogleBalgores Romford were very professional and all the staff were friendly. Louise Gibson needs a special mention, she kept everything running as smoothly as possible and chased up the solicitors and sellers when needed. Charlie White also …
Good Morning, Thank you for your glowing feedback following your recent experience with Louise. We'll be sure to pass this on to her. … More
5/5
GoogleBalgores Estate Agents are best in class. Having used them for both selling and renting, I found them to be extremely professional at all times. …
Good morning, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
5/5
GoogleAmazing professional service from the Lettings team at Balgores, a big thankyou especially to Mark Claxton. When I needed to change my agent on my property Mark guided both me and my tenants through the process from beginning to end. Mark …
Good afternoon, Thank you for your kind words about the Romford branch and in particular Mark and the team. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.
Send Balgores a message.
