5/5
GoogleAll the team at Balgores were very professional and extremely helpful from the beginning with Chris, Mark and finally Nikola my liaison once we found tenants. Thanks team. Chris
Trusted Agent profile · Essex
Verified
Balgores reviews in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,986 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,986 reviews on three platforms, rated 4.7 out of 5 overall.
4,229
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)59 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)35 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH883 reviews · 883 on Google (4.7)25 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)29 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL556 reviews · 556 on Google (4.7)21 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)7 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBalgores was amazing to work with especially Ruby. She was always happy to answer any questions I had and always happy to help. Ruby provides high levels of customer service in a professional manner .I would definitely recommend Balgores.
5/5
GoogleRyan has been an excellent agent, well he helped us in many ways to get in to the property. And very happy today bcz just passed the references and ready to move. Thank you so much Ryan.
5/5
GoogleThis is the 3rd time I have used Balgores. And I have to say the service just gets better and better. Whole team did excellent job, one person who stood out for me was Patsy, excellent communication, even when she was off duty. Kept me informed throughout the process. Will def use again
5/5
GoogleOur first time using Balgores and would definitely use again in the future thanks to Mark. He would always make time for us with quick replies to texts and emails and never made us feel like we were a pain. Made the process a lot easier and quicker for us to move into our property. Thanks again Mark :)
5/5
GoogleBalgores was amazing to work with especially Michael. He always made sure that we knew what the next steps were. He was always happy to answer any questions we had and always happy to help. The communication was very good. I would definitely recommend Balgores to anyone.
3/5
GoogleRating only, no written review.
5/5
GoogleThank u ross mackanzie for helping me to identify suitable property. Your service was awesome. Great experience
5/5
GoogleNikola was brilliant in arranging our let, from prompt arrival to getting the offer through within 24 hours. Would reccommend and ask for her direct!
5/5
GoogleNikola specifically made my experience with Balgores Hornchurch Estate agents worthwhile. The responsiveness and customer service is top notch. Well done to the great team, and thank you Nikola👍 …
5/5
GoogleWords fail me to express my immense gratitude to Nikola and Mark for your professionalism, friendly and stress free service provided to us from the viewing the property to keys collection. I have used Balgores severally and would continue to. Thank you so much pretty Nikola, you are a gift to Balgores😍 …
5/5
GoogleBalgores were speedy and efficient, they listened to my specific requests and found me the right tenants for my property. Jody was especially helpful and kept me well informed during the whole process ... Thank you to Mark, Jody and the team at Balgores.
5/5
GoogleThanks Such Pattwal from Balgores Hornchurch for an excellent service in the sale of our house in Rainham. Very professional service, good and timely communication and above all great ability to be concise on complicated matters. We highly recommend Balgores if you want a professional and no fuss sale of your property.
5/5
GoogleNikola was great - she was super fast and quick to answer any questions, calls and got everything sorted really quickly for us. Sent properties available, booked viewings, got an offer accepted and started the paperwork for a tenancy agreement in 72 hours. Could not recommend her more :)
5/5
GoogleBalgores was amazing to work with especially Nicola. She always made sure that i knew what the next steps were. She was always happy to answer any questions we had and always happy to help. The communication was very good. I would definitely recommend Balgores to anyone.
5/5
GoogleGreat experience, great support through out the process. Jody was outstanding going over and beyond to ensure everything worked out well. Her response to our emails and calls were excellent. Big thank you to Jody and the team at Balgores Hornchurch. We highly recommend Balgores. Anthony & Olive
2/5
GoogleLack integrity
4/5
GoogleIt has been a good experience dealing with Balgores. Starr West was helpful. Thanks Starr!
4/5
GoogleBalgores was great to work with especially mark claxton. He was very patient with me when I kept telling him I hadn’t received documents and it was me being blind not realising I needed to set up an account. After that the process was easy .I would definitely recommend Balgores.
5/5
Trustpilota special thanks to the team that helped us .
We really appreciate the hard work and help the company has provided us with there professional members in the team. we would not have got the chance to get our hands on this property without them. we would especially like to thank Darrel Sackey and his members of team for their hard work and perseverance in getting me and my family a property that we would like to call home. And to go even further beyond, this whole process was complete with in two months, which was outstanding grateful.
5/5
TrustpilotBalgores have been really helpful in my…
Balgores have been really helpful in my remortgage process; I have little experience in this area, so I appreciated Christian Wilkinson's expert advice and insight into the market. Rohima Miah was superb in sorting out my paperwork for the lender. I would recommend Balgores for first-time Buyers, experienced Buyers and people looking to remortgage. I will be using Balgores again.
5/5
TrustpilotAttentive and prompt service
Attentive and prompt service, very reasonable price compared to other local providers
5/5
TrustpilotGreat friendly service
Michael and Mackenzie have been a great help with our mortgage renewal. Patience and thorough and very helpful.
5/5
TrustpilotThanks from Charlotte & Jason
Towards the end of last year we decided to Sell our first home which we had actually purchased through Balgores Basildon 2 years prior, we also Purchased (Again) through Baglores Basildon this time around. Our first home sold for over the asking price within the first week of going live, unfortunately due to some ups and downs we did lose our first buyer, but the team at Balgores pushed on! We are very pleased with the service we received from all the staff at Balgores Basildon, From start to finish the whole team were very polite & professional, and kept us up to date with any changes or delays, we cannot thank them all enough especially for their patience throughout the whole process. (as I don’t feel I was always the easiest of client!) We would also like to say a massive thanks to Sean their in house mortgage broker he held our hands every step or the way and reassured us with any doubts we had, he went through everything step by step and made sure everything was explained to us thoroughly! Highly recommend all of them and will certainly be returning to Balgores (if I have the courage to move again) and will continue to work with Sean for any future mortgage renewals etc! Thanks to all! Charlotte & Jason.
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Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.
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