5/5
GoogleChris Ping - Top man! When going into contracts, you want to be sure you're dealing with someone that is reliable, honest and transparent. For me, Chris ticked all the boxes.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)56 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)35 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH885 reviews · 885 on Google (4.7)26 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)29 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL556 reviews · 556 on Google (4.7)21 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)7 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMark Claxton has been nothing but exceptional. Overall: I have just signed up to rent out my first property through Balgores. The process has been seamless. I am not the easiest to work with as I left things last minute but Mark and the team made it seem so simple and easy. Pros: - Mark was very clear in the different options available to us and didn't put pressure on us to just pay more - Good knowledge about local area and responsive to needs quickly. A big benefit that Balgores is local - We took a while to decide when we were going to rent out the place and had many questions along the way. Mark was always fast, informative and helpful - When our contractors for the certifications fell through, Mark managed to get his team confirmed to complete these the next day. It was seamless and no hassle from my side - Dealing with the tenant has been great so far. They have moved in with nothing needed from me - I notified Mark quite late we wanted to move a tenant in quickly. This was handled very quickly despite me sending forms in late Cons: - No issues yet. I look forward to partnering together
4/5
GoogleGreat service. Mark, especially, was very attentive and helpful In securing a new tenant for my property.
4/5
GoogleThanks to Balgores for their amazing work and a special thanks to Koy He has been really exceptional in his craft. A very professional guy, always easily reachable, responds timely and very efficient. Couldn't complain at all.
5/5
GoogleDealt with Reece and he was 100% professional. Had my property rented quickly. Well done Reece & Balgores. All the best Peter.
5/5
GoogleMark was extremely helpful and responded quickly to my enquirers!
5/5
GoogleI recommend the Balgores letting Very kind staff, specially Jessica Thank you very much for everything
5/5
GoogleGreat customer service and always prompt to reply to questions and address any problems.
5/5
GoogleI am letting the apartment through Balgore. Thanks to Reece for the great service.
5/5
GoogleGreat support by Mark in particular but also other staff. Mark was generous with his time and advice given. Thank you!
5/5
GoogleGreat Service with nice staff 👍 and also need to mention about Mark claxton such a nice person , he get us a beautiful property 👌👍 …
5/5
GoogleProfessional, hardworking and friendly team. Highly recommend to family and friends. Thanks Michael Great Job!
5/5
GoogleJessica was really helpful, she made all the process easy and was lovely while at it. Thank you Jessica, thank you Balgores.
5/5
GoogleA great experience with Balgores. Patsy is a very involved agent and dedicated to her work.
5/5
GoogleHaving used Chris Ping for the past few years have always found him to be most honest and extremely helpful. Nothing is ever to much trouble for him.
5/5
GoogleI will recommend balgores lettings-in Romford I was supported and assisted by Koy who was very polite and very nice and now moved in to my new house and very happy 😀👍 …
5/5
GoogleMark has been very accomodating and have managed to sort everything out on our tenancy. He has been EXCEPTIONAL in his craft. Always easily reachable, responds timely and very efficient. Couldn't complain at all. Well done to the whole team.
5/5
GoogleChris was helpful and knowledgeable. His expert advice enabled a quick letting of our property
5/5
GoogleChris Ping was so helpful and knowledgeable about the local market for our property. We ended up getting as much as £200 a month more than the other agents that market properties in the same area.
5/5
GoogleI have been very extremally happy with Balgores management of my property. Mark Claxton and his team do a superb job. I can not recommend the highly enough.
5/5
GoogleWe just got our property through Balgores property group and we got exceptional service from Mark Claxton who provided all the needed support and made the whole process completely stress free. Thank you very much!
5/5
GoogleMark was extremely helpful in managing my BTL tenant find process. He was very proactive, communicative and thorough. All in all a great experience and would highly recommend.
4/5
GoogleI worked with Mark recently while looking for an apartment- He was very thorough, he pays attention to detail and communicate clearly. He made the overall experience seamless and stress free. Thank you Mark.
5/5
GoogleStarr provided EXCEPTIONAL service when renting my property. She was extremely professional, and very efficient in respect to all aspects of the letting. She took time to understand my needs as a landlord and understood the importance of finding the 'right' tenant. She is is true asset to the Balgores team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.
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