Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe initial viewing could have been better informed as the person accompanying us was somewhat thrown by questions we asked. Having said that we then returned for a second viewing with Scott the manager who clearly knew his stuff. We were very pleased with the attention we received from then on through to completion and handing over the keys. Overall this estate agency comes very high on our list and certainly far exceeded others locally we approached in our quest to buy a property. Thank you Scott.
Chris · 14 June 2018 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you for the awesome 5 star rating. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Scott and everyone involved at Lower Parkstone branch of Austin & Wyatt. Many thanks, Sarah.
★★★★★ 5/5
GoogleScott and the team at Austin & Wyatt have provided an excellent service throughout the whole process of selling my flat. From first contact to completion Scott kept me fully informed with progress and helped push the sale forward. Definitely worth a 5 star rating!
Linda · 14 June 2018 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Thank you Linda for your great 5 star review of the excellent service you received from our dedicated Austin & Wyatt team in Lower Parkstone. It is fantastic to hear that Scott kept you fully informed with the progress and helped push the sale forward. Best wishes, Emma.
★★★★★ 5/5
GoogleI've recently used Scott and Austin & Wyatt in Lower Parkstone to sell my house. I was hugely impressed with the professionalism and honesty Scott showed throughout the process. I've been out the country, but haven't had to chase the team up on anything. Scott kept me informed of the viewings, feedback and offers at all times and helped us secure a sale quickly and for a good price. Would happily recommend to anyone.
Matthew · 14 June 2018 · Austin and Wyatt Poole (20 Station Road)
★★★★★ 5/5
GoogleI just wanted to express my thanks to Scott and his team for the excellent service they provided in finding new tenants for my property company.
They are very attentive and give close attention to the detail required provide good follow-up : excellent customer service. Regards Graham
I can highly recommend their tenant finding service and look forward to working with him in the future.
Graham · 14 June 2018 · Austin and Wyatt Poole (20 Station Road)
Agent replied · 12 June 2024
Hi Graham
Thank you for taking the time to leave this review. I am delighted to hear that we have managed to provide an excellent level of customer service and we will continue to do so for as long as you need!
Kind regards, Chris
★★★★★ 5/5
GoogleI recently bought a property being sold through Austin and Wyatt. I was very impressed with their service and Kyle kept me very well updated along the way. Dave and Marcus were very polite and helpful and have all worked together well. This purchase was smooth due to everyone's teamwork. Stuart was brilliant with his mortgage advice and I cant thank him enough. I did try to buy another property through another agent which fortunately fell through. Austin & Wyatt were far more switched on and helped me to make my first purchase of a better property. I would recommend this agent.
Jason · 7 June 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Good Morning Jason, thank you for taking the time to leave us your excellent 5 star review of the service you received from Austin & Wyatt in Canford Heath. It is brilliant to read that the team offered such a great service and all worked well together. Best of wishes in your new home. Kind regards, Emma.
★★★★★ 5/5
GoogleExcellent service helpful friendly staff who helped with the stress of moving.
Jodie · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Hi Jodie, thank you for leaving this great 5 star review of the excellent service you received from our dedicated Austin & Wyatt team in Canford Heath. It is pleasing to read that they were very helpful and friendly and eased the stress of moving. Kind regards, Emma.
★★★★★ 5/5
GoogleI can only imagine the problems your team experienced throughput the sale of my property but Kyle made it seamless throughout, keeping us well informed through the entire journey and for which we are truly thankful. A great asset to the company
Jimmy
Jimmy · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Thank you Jimmy for your amazing 5* review of Austin & Wyatt, Canford Heath. I will make sure your kind words are passed to the branch team. Kind regards, Scott
★★★★★ 5/5
GoogleGreat Team at Canford Heath, they have now bought and sold 5 properties for us and our family. Great due diligence, great support and an incredible drive to get the best possible deal for their clients, would not use anyone else.
GreenBearUK · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Thank you for this 5 star wonderful review for the team at Austin & Wyatt, Carnford Heath branch! I would first like to sincerely thank you for your returned valued custom, we pride ourselves on giving our customers fantastic experiences and I am so pleased to hear that on five occasions we have delivered our promise! Best wishes, Maryjane.
★★★★★ 5/5
GoogleExcellent service throughout a difficult sale. The team at Austin and Wyatt sold our property quickly and efficiently despite some hurdles. I recommend them most highly.
Georgina · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Dear Georgina, Congratulations on the sale of your property! The Austin & Wyatt team in Canford Heath aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Many Thanks for the 5 star review and recommendation.
★★★★★ 5/5
GoogleI literally can't fault the canford teams service with the sale and purchase of our properties. From the start we felt assured we would be looked after and the guys in the office did not disappoint. They are so professional, friendly and hard working, would highly recommend Austin and Wyatt
Sam · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Hi Sam, Congratulations on the sale and purchase of your property! The Austin & Wyatt team in Canford-Heath aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your sale and purchase. Many thanks!
★★★★★ 5/5
Google5* service from start to finish. We have now used Austin and Wyatt twice and cannot recommend them highly enough. Kyle and his team are professional, honest and always go above and beyond.
Danielle · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Hi Danielle, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Austin & Wyatt in the Canford-Heath branch. Kind regards.
★★★★★ 5/5
GoogleKyle from Austin and Whyatt is highly recommended. He is very professional and extremely helpful. We had a slightly difficult experience getting exchanged and he went out of his way to ring the solicitors for us and make sure it went though so we didn't lose our critical completion date. Very helpful team and would highly recommended.
Thank you.
Sophie · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Hi Sophie, Thank you for the great recommendation! The Austin & Wyatt team in Canford-Heath are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass on your wonderful review to Kyle and the rest of the team, many thanks!
★★★★★ 5/5
GoogleWe bought a house from Kyle and the team and they were excellent in pushing the solicitors to reach the critical exchange date in order to enable us to apply for our children's schools before the admissions deadline. It was a stressful time for all parties but they kept in contact every step of the way and worked incredibly hard. I would especially like to thank David who was very helpful and had a wealth of knowledge on the local area, as we moved from another county and did not know the area at all. The entire team were fantastic from start to finish. I would definitely recommend them.
Laura · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Hi Laura, Thank you for taking the time to leave this wonderful five star review. The team at Austin & Wyatt in Poole, strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Kyle, David and the entire team at the branch, many thanks.
★★★★★ 5/5
GoogleKyle and Markus were excellent at helping me buy my first home! They were both very professional and efficient at getting things underway but also very friendly and genuine! When I come to sell, I will be giving them a call, no doubt about it!!! :)
Reem · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Hello Reem, thank you for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Kyle, Markus and the team at Austin & Wyatt, Canford Heath. Best of luck with settling into your new home. Many thanks.
★★★★★ 5/5
GoogleWe recently bought a property being sold through Austin and Wyatt and have been very impressed with their service. Kyle who managed the sale has been fantastic and worked hard to ensure the sale went through, chased the other agents and solicitors regularly where other agents were not communicating. We believe that this sale may have fallen through if not for Kyle and his perseverance. We would recommend this agent to anyone considering selling a property as their service far exceeded any agent we have dealt with before.
Jacqueline · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Thank you for taking the time to leave us this wonderful review and recommendation. We always are glad to hear excellent feedback about the service we deliver to all our customers. I will make sure i share your review with Kyle and the entire team at Austin & Wyatt in Canford Heath for delivering their proven 5* service. Kind regards,Sarah
★★★★★ 5/5
GoogleMarcus and Kyle helped me sell my property this month and they were just brilliant! The process of selling took a while due to solicitors however all throughout they were professional, friendly, knowledgeable and always kept me up to date with each stage of selling. I was in extremely good hands and am very glad I chose Austin and Wyatt to help sell my property.
Sarah
Sarah · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Thank you for the great 5 star review and recommendation. The Austin & Wyatt team in the Canford Heath branch are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind regards, Sarah.
★★★★★ 5/5
GoogleI recently bought a property being sold through Austin and Wyatt. I was very impressed with their service and Kyle kept me very well updated along the way. Dave and Marcus were very polite and helpful and have all worked together well. This purchase was smooth due to everyone's teamwork. Stuart was brilliant with his mortgage advice and I cant thank him enough. I did try to buy another property through another agent which fortunately fell through. Austin & Wyatt were far more switched on and helped me to make my first purchase of a better property. I would recommend this agent.
Jason · 22 March 2018 · Austin and Wyatt Poole (15 Adastral Square)
Agent replied
Good Morning Jason, thank you for taking the time to leave us your excellent 5 star review of the service you received from Austin & Wyatt in Canford Heath. It is brilliant to read that the team offered such a great service and all worked well together. Best of wishes in your new home. Kind regards, Emma.
★★★★★ 5/5
The Trusted Agent BuyerGreat service as always
Kyle was fantastic in helping to move the sale and purchase of my new house through as quickly as possible. All seems a lifetime ago now (3 months) but I remember how stressful it was at the time. Kyle made it much easier than it could have been. I used Kyle 10 years previously to buy and sell properties and nothing had changed. He is very helpful, reliable and professional.
Sarah · 31 January 2018 · Austin and Wyatt Poole (15 Adastral Square)
★★★★★ 1/5
GoogleNegotiated a lower rate for the sale of our property only to find that the paperwork had a different value. Goes to show you still can't trust people in business.
Joanna · 14 January 2018 · Austin & Wyatt Southampton Sales
★★★★★ 5/5
GoogleNot enough stars to express how impressed we were with Kyle at Austin & Wyatt
Emma · 11 January 2018 · Austin & Wyatt Canford Heath
Agent replied · 9 January 2025
Thank you Emma for your 5* review of Austin & Wyatt, Canford Heath, brilliant to read that you would have awarded our hard-working and dedicated team more stars if you could. Kind regards, Scott.
★★★★★ 5/5
GoogleKyle and Markus were excellent at helping me buy my first home! They were both very professional and efficient at getting things underway but also very friendly and genuine! When I come to sell, I will be giving them a call, no doubt about it!!! :)
Reem · 11 January 2018 · Austin & Wyatt Canford Heath
Agent replied · 9 January 2025
Hello Reem, thank you for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Kyle, Markus and the team at Austin & Wyatt, Canford Heath. Best of luck with settling into your new home. Many thanks.
★★★★★ 5/5
GoogleCan't thank Scott and his team at Austin and wyatt enough for all their help selling our flat. We feel he went above and beyond for us to ensure a smooth quick sale! Would definitely recommend.
Lauren · 11 November 2017 · Austin & Wyatt Lower Parkstone Sales
★★★★★ 5/5
GoogleI've recently used Scott and Austin & Wyatt in Lower Parkstone to sell my house. I was hugely impressed with the professionalism and honesty Scott showed throughout the process. I've been out the country, but haven't had to chase the team up on anything. Scott kept me informed of the viewings, feedback and offers at all times and helped us secure a sale quickly and for a good price. Would happily recommend to anyone.
Matthew · 11 November 2017 · Austin & Wyatt Lower Parkstone Sales
★★★★★ 1/5
GoogleWorst case scenario is you will be homeless if you use Austin & Wyatt to fined you a new home In fact is the only scenario.
Never trust Angel Ore Richard ore you will be in trouble No more said.. 🏃🏃🏃🏃🏃 …
Blade · 26 October 2017 · Austin & Wyatt Lyndhurst Sales
Agent replied · 24 October 2024
I am very sorry to hear that your experience has not been positive and I would like to thank you for drawing this to our attention. We act on behalf of our landlords and follow their instructions, after weeks of negotiating with the Landlord and finally agreeing terms, it was the Landlord who decided not to proceed. If there is anything further we can do to help in the future please don't hesitate to contact us at the office. Many Thanks, Branch Manager
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