Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFinding somewhere to live and moving is never a straight forward or easy process and this will be my fourth rental in the past five years and first in the New Forest. The service I have received from Austin and Wyatt has been exceptional. From initial enquiry, through to viewing and setting up the tenancy each member of the Lettings Team have been outstanding. In particular the service provided by Bonnie is setting up the necessary steps in advance of the move. With a stress free move day already planned I cannot rate the service of the team more highly than this five star review.
Jim · 26 October 2018 · Austin & Wyatt Lyndhurst Sales
Agent replied · 24 October 2024
Hi, Jim
Thank you for taking the time to leave this review. It's great to hear that everything has run so smoothly for you and that Bonnie and the team have looked after you so well. All the best in your new property too!
Kind regards, Chris
★★★★★ 5/5
GoogleHaving recently inherited a residential property I decided to put my toe in the water of the rental market and I was recommended by a friend to go to Austin & Wyatt at Lyndhurst for initial guidance. From day one my experience with.Austin and Wyatt and its team, Richard, Bonnie and Louise, has been fantastic and within a few short weeks the outcome for me has been entirely satisfactory. The service they provide is excellent.
Julie · 26 October 2018 · Austin & Wyatt Lyndhurst Sales
Agent replied · 24 October 2024
Hi Julie
Thank you for taking the time to leave this review. I am glad to hear that your experience of the rental market has so far been a good one and I am sure that the team at Austin & Wyatt Lyndhurst will continue to provide a great level of customer service.
Kind regards, Chris
★★★★★ 5/5
GoogleWe'd like to thank Bonnie Styles for all her amazing help with our new rental home in the New Forest. She is a true professional, charming, considerate, knowledgeable, and provided an outstanding level of service to us. She really exceeded our expectations in making our move as stress-free as it can be including repeated visits to the property, in-depth advice on the house and area, and was always available to answer our questions and happy to help us. Nothing was too much trouble to her. We recommend Bonnie at Austin Wyatt unreservedly to anyone thinking of renting in the area and to her manager. You will not be disappointed with her high standards, attention to detail and care that she puts into her work. Well done Bonnie, you made it easy!
Paul · 26 October 2018 · Austin & Wyatt Lyndhurst Sales
Agent replied · 24 October 2024
Hi Paul
Thank you for leaving these kind words about Bonnie and thank you for recommending her as well! I am sure you will continue to enjoy living in the New Forest and I will make sure your comments are fed back to Bonnie and the rest of her team.
Kind regards, Chris
★★★★★ 1/5
GoogleNot recommended
Sam · 26 October 2018 · Austin & Wyatt Bournemouth Sales
Agent replied · 24 October 2024
Dear Sam,
I am very sorry to read that this was your experience. If you would like to discuss your experience any further then please send us an email via review@countrywide.co.uk and we will be in touch as soon as possible.
Kind Regards,
Sarah
★★★★★ 1/5
GoogleIt’s shame Austin and Wyatt over 160 years experience keeping unprofessional and untrustworthy employee I wouldn’t recommend it after what they have done to my family.. I would say sell department in this estate agent are the worst people you ever gonna deal with..
Adam · 26 October 2018 · Austin & Wyatt Bournemouth Sales
Agent replied · 24 October 2024
Sorry you feel this way Adam, please contact us directly at review@countrywide.co.uk. so that we can discuss any concerns you may have.
Kind regards, Scott
★★★★★ 5/5
GoogleReally friendly sales team and mortgage advisor. Not pushey just really helpful. Would certainly recommend. Dealt directly with Chris and Ryan.
Zoe · 26 October 2018 · Austin & Wyatt Bournemouth Sales
Agent replied · 24 October 2024
Thanks Zoe for your 5* review and recommendation!
Best wishes, Scott.
★★★★★ 5/5
Googlehi, had no success with two agents so was told to take it off for a week, had a professional photographer come and do photos. they actually increased the price by £4500 and they sold it on the weekend. went on the internet on Tuesday afternoon. i didn't expect it to happen truthfully however we actually exchanged yesterday and complete next Friday. enjoy the bubbly lads!
Steve · 26 October 2018 · Austin & Wyatt Bournemouth Sales
Agent replied · 24 October 2024
Hi Steve, congratulations on the sale of your property & taking the time to leave a great 5 start review. Best Wishes, Tracey.
★★★★★ 5/5
Googleeasy to work with, great communication. moving out of the area otherwise i would definitely use again. sold my flat in dean park and had a very quick exchange due to them working closely with their solicitors. thanks guys all the best
Christopher · 26 October 2018 · Austin & Wyatt Bournemouth Sales
Agent replied · 24 October 2024
Thank you Christopher for such a wonderful review! It is great to see that you would use our team again and that you received great communication.
Best wishes, Scott
★★★★★ 1/5
GoogleWouldn't recommend to anyone. If you decide to buy a property through this agency, please think twice. Even if you go with this agency please don't trust a word they're saying and get everything on writing before you start applying for the mortgage.
Laura · 26 October 2018 · Austin & Wyatt Bournemouth Sales
Agent replied · 24 October 2024
Hi Laura,
I am sorry you feel this way. If you would like to discuss and provide more detail on your experience so that we can look into the matter, please e-mail us at review@countrywide.co.uk.
Kind regards, Scott.
★★★★★ 5/5
GoogleHi there AUSTIN AND WYATT.
I hope you are able to see this as i feel this is the least i could have done in order to reward your hard work and patience with myself and my dear wife. I am unfortunately not as young as i used to be and getting around isn't that easy. The short story and my advice is this; if you are selling in Bournemouth or surrounding then please consider using AUSTIN and WYATT to sell your home. I have moved 17 times including moves in France, Perth, Canada and several times here in the U.K. NO agent has worked harder or been more 'ON THE BALL' than the those in that office in OLD CHRISTCHURCH ROAD. With warm regards. Thank you again BEN and CHRIS - Geoffrey Kingston
Geoffrey · 26 October 2018 · Austin & Wyatt Bournemouth Sales
Agent replied · 24 October 2024
Thank you Geoffrey for such a wonderful review! It is great to read that you had such a fantastic experience and I will make sure your kind words are forwarded to the whole team.
Best wishes, Scott.
★★★★★ 5/5
GoogleI was on the market with purplebricks for roughly 10 weeks and i didn't have much success or much communication which was quite disappointing as i had been promised the complete opposite. I had a knock on my door from Ben asking me if i was looking in the area for properties to buy of which i'm not, however his pro-activity was quite impressive, so much so i asked him if he had any sold properties in my road recently, we had a good discussion and long story short, we agreed to work together.
i was visited by Kerry and Ben and then also a professional photographer who arranged the measurements and brochure which was really impressive. I was asked to go into the office to meet the team and agree the details which i did, this is when i met Chris who subsequently sold my property. The funny thing is that they actually achieved over asking price and i don't know whether it was down to the effort they put in, or the marketing but it just seemed to work.
i would definitely recommend the Bournemouth team if anyone is wanting a real agent to sell their home.
JAMES · 26 October 2018 · Austin & Wyatt Bournemouth Sales
Agent replied · 24 October 2024
Thank you for taking the time to leave this wonderful 5 star review and recommendation. The team at Austin & Wyatt, Bournemouth strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Kerry, Ben, Chris and the entire team at the branch.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleI was totally satisfied in all areas of the sale of my flat last December and can definitely recommend Austin & Wyatt
Danny · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Hi Danny, thank you for your excellent 5 star review of the service you received from Austin & Wyatt in Canford Heath. It is fantastic to hear that you were totally satisfied in all areas regarding the sale of your flat. Thank you also for the recommendation. Kind regards, Emma.
★★★★★ 5/5
GoogleHuge Thank you to all the team at the Canford Heath Office and a special thank you to Kyle and David for going that mile to help me sell and get to the point of exchange - patience of saints and huge amount of experience and knowledge between them both.
Heather · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Dear Heather,
Thank you for such an excellent review, i am glad to read that the team had all hands on deck to support you throughout the process of your property sale. Best wishes in all your endeavours.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleA massive thank you to the team at Austin & Wyatt Canford Heath, especially Kyle & Marcus. They helped me every step of the way from viewing the property to collection of keys. I was updated and contacted throughout the whole purchase making the whole experience hassle free. Without a doubt 5* Estate Agents
Liz · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Poole branch of Austin & Wyatt Estate Agents made this a hassle free experience for you. Best wishes settling in to your new home.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleJust completed a house purchase through Austin & Wyatt in Canford Heath. They were brilliant throughout the whole process. A particular mention for Kyle for whom nothing was ever too much trouble. Amazing. Would use again and strongly recommend. Thank you!
Brita · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Canford Heath team were once again able to provide their proven 5 star service!
Kind Regards,
Sarah
★★★★★ 5/5
GoogleI used Kyle from Austin and Wyatt to sell my late mother's house, he was very sympathetic and professional and kept me updated throughout the process. I would highly recommend Kyle and his team to my family and friends.
Becky · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Hi Becky, thank you for your review of Kyle and the team at Austin & Wyatt in Canford Heath. It is great to hear that Kyle delivered a 5 star service whilst being sympathetic and professional. Thank you also for the recommendation and I will ensure he receives your kind words. Best wishes, Emma.
★★★★★ 5/5
GoogleIf you want a first class estate agent then contact Kyle and his team. Nothing was ever too much trouble for them and we believe they went above and beyond in dealing with our recent somewhat stressful sale and purchase but they handled everything with the utmost professionalism. Thank you all.
Jane · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Thanks for the wonderful 5 star review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Austin & Wyatt team in the Poole branch. Kind regards, Sarah.
★★★★★ 5/5
GoogleThe hard bit isn’t always finding a buyer, it’s what happens after that. Kyle and his team at Canford Heath have been brilliant from start to finish. Even when a buyer had been found their service continued and the communication was second to none, which is very rare for estate agents! We were kept fully in the loop at all times and I wouldn’t hesitate to recommend to anyone.
Tasha · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Dear Tasha,
Thanks for the wonderful 5 star review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Austin & Wyatt team in Canford Heath. Best wishes.
Sarah
★★★★★ 5/5
GoogleWe recently sold through Kyle Nichols and were very impressed with all aspects of the service provided. We had been on the market for nearly 6 months and Kyle came in and took some great pictures and offered some great advice which resulted in a speedy sale. Very happy sellers and very happy to recommend him.
Stuart · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Thank you Stuart for your wonderful 5* review of Kyle and the team at Austin & Wyatt, Canford Heath. It is great to read that the team were able to provide you with an excellent level of service. It was also brilliant to see that Kyle was able to give you very good advise and achieved you a speedy sale. Thank you for your recommendation.
Kind regards, Scott.
★★★★★ 5/5
GoogleKyle was excellent with his communication skills and customer service skills throughout the whole process and always kept us in the loop with any updates. I found Kyle was very professional through the process he was a great help to any queries that we required and would chase up any queries that we needed answers for. Kyle is a great asset to Austin & Wyatt and would certainly recommend him. Very well done Kyle and can't thank you enough for all your help and efficient service.
Mandy · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Thank you Mandy for your great 5* review of the service you received from Kyle and the team at Austin & Wyatt in Canford Heath. It was fantastic to read that you were kept fully up to date and the service you received was professional and efficient.
Thank you for your brilliant recommendation,
Kind regards, Scott.
★★★★★ 5/5
GoogleMarcus and Kyle helped me sell my property this month and they were just brilliant! The process of selling took a while due to solicitors however all throughout they were professional, friendly, knowledgeable and always kept me up to date with each stage of selling. I was in extremely good hands and am very glad I chose Austin and Wyatt to help sell my property.
Sarah
Sarah · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Thank you for the great 5 star review and recommendation. The Austin & Wyatt team in the Canford Heath branch are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind regards, Sarah.
★★★★★ 5/5
GoogleMe and my partner have recently purchased our first home through Austin wyatt at the start through the viewing process David Todd White was amazing answered every question we had during the viewing process which was amazing.
Then the customer service got even better when going through all the paperwork and completion stage senior branch manager Kyle Nichols was excellent nothing was too much to ask and updated me and my partner throughout the whole process. Our house buying experience would of been a whole lot more stressful if it wasn’t for Kyle who kept me very stress free by answering any question that we had.
The guys there are a credit to their business and would highly recommend!
Tom · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Thank you Tom for your great 5* review ab out your first purchasing experience. It is wonderful to read that you had such a great experience while buying through Austin & Wyatt, Canford Heath. I will make sure your kind words are forwarded to the whole team and would like to take this opportunity to wish you the very best in your first home.
Kind regards, Scott
★★★★★ 5/5
GoogleWe recently bought our first home that was being sold through Austin & Wyatt. We received the best service from Kyle, who really went above and beyond to help us through the process in every way possible. I was not surprised at all to see that they have nothing but 5* reviews! We'll definitely be back in a few years time when it comes to selling the flat, and I could not recommend Kyle enough to anyone else about to sell. Huge thanks again!
Lauren · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Good Morning Lauren,
It is fantastic to read of your first home purchase experience, with our Austin & Wyatt branch in Poole. It is excellent that Kyle provided you with a 5* service, going above and beyond always to help you every step of the way. Thank you for highly recommending our time and we look forward to working with you with any property needs you may have in the future. Kind regards, Maryjane.
★★★★★ 5/5
GoogleI recently bought a property being sold through Austin and Wyatt. I was very impressed with their service and Kyle kept me very well updated along the way. Dave and Marcus were very polite and helpful and have all worked together well. This purchase was smooth due to everyone's teamwork. Stuart was brilliant with his mortgage advice and I cant thank him enough. I did try to buy another property through another agent which fortunately fell through. Austin & Wyatt were far more switched on and helped me to make my first purchase of a better property. I would recommend this agent.
J · 26 October 2018 · Austin & Wyatt Canford Heath
Agent replied · 24 October 2024
Good Morning Jason, thank you for taking the time to leave us your excellent 5 star review of the service you received from Austin & Wyatt in Canford Heath. It is brilliant to read that the team offered such a great service and all worked well together. Best of wishes in your new home. Kind regards, Emma.
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