Trusted Agent profile · Dorset and Hampshire

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Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

4.7

★★★★★ Excellent

1,766 reviews across 11 offices and 3 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,766 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,760

Reviews on Google

All 11 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 11 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Kyle Nichols worked with me to market and to sell a family home in Poole. Since I live in America, I was not familiar with real estate practices in England. I found Kyle to be expert in his field and an excellent educator and communicator of the process. At a distance of 3000 miles, I felt fully involved and was so impressed as he facilitated and negotiated the home sale to a positive conclusion.

John · 22 March 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you for the great 5 star review . The Austin & Wyatt team in are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind regards, Sarah.

5/5

Google

Me and my partner have recently purchased our first home through Austin wyatt at the start through the viewing process David Todd White was amazing answered every question we had during the viewing process which was amazing. Then the customer service got even better when going through all the paperwork and completion stage senior branch manager Kyle Nichols was excellent nothing was too much to ask and updated me and my partner throughout the whole process. Our house buying experience would of been a whole lot more stressful if it wasn’t for Kyle who kept me very stress free by answering any question that we had. The guys there are a credit to their business and would highly recommend!

Tom · 22 March 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you Tom for your great 5* review ab out your first purchasing experience. It is wonderful to read that you had such a great experience while buying through Austin & Wyatt, Canford Heath. I will make sure your kind words are forwarded to the whole team and would like to take this opportunity to wish you the very best in your first home. Kind regards, Scott

5/5

Google

We recently sold through Kyle Nichols and were very impressed with all aspects of the service provided. We had been on the market for nearly 6 months and Kyle came in and took some great pictures and offered some great advice which resulted in a speedy sale. Very happy sellers and very happy to recommend him.

Stuart · 22 March 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you Stuart for your wonderful 5* review of Kyle and the team at Austin & Wyatt, Canford Heath. It is great to read that the team were able to provide you with an excellent level of service. It was also brilliant to see that Kyle was able to give you very good advise and achieved you a speedy sale. Thank you for your recommendation. Kind regards, Scott.

5/5

Google

If you want a first class estate agent then contact Kyle and his team. Nothing was ever too much trouble for them and we believe they went above and beyond in dealing with our recent somewhat stressful sale and purchase but they handled everything with the utmost professionalism. Thank you all.

Jane · 22 March 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thanks for the wonderful 5 star review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Austin & Wyatt team in the Poole branch. Kind regards, Sarah.

5/5

Google

Me and my Husband have just used Austin and Wyatt in Canford Heath to sell our flat. We were both so pleased with the quickness of them coming out to valuate our property to then placing our property on the market. David and Kyle have been very helpful throughout the process and can not fault them! Austin and Wyatt was our first choice of estate agent and are pleased we used them! Thank you guys for all your help. Would highly recommend to anyone trying to sell!

Sarah · 22 March 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Hi Sarah, many thanks for your great 5* review & recommendation. Wonderful that David, Kyle and the team at Austin Wyatt provided you with a great customer experience during the sale of your property. Best wishes, Tracey.

5/5

Google

From the start to finish these guys were excellent. Marcus and Kyle are so knowledgeable about the local property markets and spot on with help and advice. They kept me informed during the whole process and nothing was too much trouble. Can’t recommend them enough. Ten out of ten, thanks guys.

Brian · 22 March 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you Brian for your wonderful 5* review of our team at Austin & Wyatt, Canford Heath. It was great to read that Marcus and Kyle in particular kept you fully informed and that nothing was too much trouble. Kind regards, Scott.

5/5

Google

Kyle and the team were fantastic with helping with our property purchase. All of our questions were answered promptly and sometimes even outside of their own individual working hours. We couldn’t be happier with the service we received. Highly recommended.

Steve · 22 March 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you Steve for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

5/5

Google

I first dealt with David and towards the end Kyle (David was on leave). Both were very easy to deal with and not pushy at all. They also kept me informed and chased people in the chain to ensure a smooth purchase. I would recommend to my friends.

Tim · 22 March 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you Tim for your wonderful 5* review and recommendation about David, Kyle and our local Austin & Wyatt team. Best wishes, Scott

5/5

Google

Hi, Ronald here, i dont usually bother to write reviews however in this instance i really felt it prudent to leave one. I have been contemplating moving for a while now but hadnt decided on which agent to use until a very knowledgable chap called Chris turned up at my door and offered me what i thought was some of the most professional and honest advice i have recieved from an agent in a long time. The team in Bournemouth are absolutely fantastic and i have been very impressed with the level of feedback and the quality of service i have recieved so far. My property has had a strong amount of interest since i decided to come to the market and can not fault the team for all their hard work so far. with an offer on the table i have certainly got some thinking to do!

Ronald · 30 December 2018 · Austin and Wyatt Bournemouth

Agent replied · 28 December 2024

Hi Ronald, Thank you for such a fantastic 5 star review for the service delivered by the Austin & Wyatt team at the Bournemouth branch. Feedback such as this encourages us always strive to deliver the straightforward, personal and passionate service to our customers. I am pleased to read that there is now an offer on the table, i hope all goes well through to completion. Kind Regards, Sarah

5/5

Google

Hi, Ronald here, i dont usually bother to write reviews however in this instance i really felt it prudent to leave one. I have been contemplating moving for a while now but hadnt decided on which agent to use until a very knowledgable chap called Chris turned up at my door and offered me what i thought was some of the most professional and honest advice i have recieved from an agent in a long time. The team in Bournemouth are absolutely fantastic and i have been very impressed with the level of feedback and the quality of service i have recieved so far. My property has had a strong amount of interest since i decided to come to the market and can not fault the team for all their hard work so far. with an offer on the table i have certainly got some thinking to do!

Ronald · 27 December 2018 · Austin & Wyatt Bournemouth Sales

Agent replied · 25 December 2024

Hi Ronald, Thank you for such a fantastic 5 star review for the service delivered by the Austin & Wyatt team at the Bournemouth branch. Feedback such as this encourages us always strive to deliver the straightforward, personal and passionate service to our customers. I am pleased to read that there is now an offer on the table, i hope all goes well through to completion. Kind Regards, Sarah

5/5

Google

Many thanks to Scott and his team for their efficient professional service!

Robin · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Hi Robin, thanks for leaving your 5 star review of the service you received from Scott and the team at Austin & Wyatt. Best Wishes, Tracey.

5/5

Google

Thanks to Scott for helping us sell our house. Super persistant and got the best for us, very happy!

Laura · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Hi Laura, thanks for your 5* review and glad Scott and the team at Austin & Wyatt were able to provide great service in the sale of your property. Best wishes, Tracey

5/5

Google

Scott and his team were extremely professional from beginning to end with our first experience of renting our property.. They were prompt in getting tenants round to view the property and we were pleased with the advice given throughout... We would definitely recommend Scott and his team to anyone who is interested in renting out their property.. Thank you very much... Perfect ..

Debbie · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Hi Debbie Thank you very much for this 5* review and recommendation! It's great to hear that Scott and the team provided such good service and made your first experience of renting out your property a good one! Kind regards, Jake

5/5

Google

Working for a corporate client, there can sometimes be a lot of pressure and harsh time scales to comply with. Scott was more than helpful and professional at all times, considering these circumstances. He managed to sell the subject property far within the times scales given, furthermore in excess of the asking price. I shall be sure to recommend your branch in the future. Thank you!

Georgia · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Hi Georgia, Thank you for this wonderful 5 star review and recommendation. It is great to see that Scott at the Lower Parkstone branch of Austin & Wyatt was able to deliver the exceptional service expected of him. I will pass on your kind comments. Kind regards, Sarah.

5/5

Google

Scott is one of the finest real estate agents I have had the privilege to employ. He is professional and cares about his clients - he puts people first. To say he goes the extra mile to ensure his clients are looked after is an understatement. The highest compliment one can pay a real estate agent is that you trust them and I trust Scott. I would not even consider using another agent in Poole. From my experience and I have used other agents in Poole, he stands head and shoulders above the rest.

Janet · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you Janet for such a fantastic 5* review and recommendation of Scott from our Austin & Wyatt branch in Lower Parkstone. It is great to read that he went the extra mile to ensure you and his other clients were looked after and I will make sure your kind words are forwarded onward to him. Kindest regards, Jackson

5/5

Google

Scott and his team did a superb job on letting a property for us!!! They had numerous viewings lined up on the day of completion and let the property within 24 hours. Excellent service, kept us informed throughout, very happy to recommend their services - job well done guys!!!

Remi · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Hi Remi, Thank you for taking the time to leave us this excellent review, it is great to see that Scott and the Austin & Wyatt team in Poole were once again able to provide their proven 5* service. Many thanks again. Regan

5/5

Google

A big thank you to Scott and his team for their friendly, efficient service in finding a suitable tenant for our buy to let property. Brilliant. Scott and the team also assisted with getting the purchase of the buy to let property over the line as they managed to let the house whilst we were in the process of purchase. Great result for everyone involved. Thank you.

Susan · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Hi Susan, thanks for your great 5* review. Wonderful to read that the team at Austin & Wyatt were able to assist in letting and the purchase of your property. Best wishes, Tracey.

5/5

Google

The initial viewing could have been better informed as the person accompanying us was somewhat thrown by questions we asked. Having said that we then returned for a second viewing with Scott the manager who clearly knew his stuff. We were very pleased with the attention we received from then on through to completion and handing over the keys. Overall this estate agency comes very high on our list and certainly far exceeded others locally we approached in our quest to buy a property. Thank you Scott.

Chris · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you for the awesome 5 star rating. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Scott and everyone involved at Lower Parkstone branch of Austin & Wyatt. Many thanks, Sarah.

5/5

Google

Scott and the team at Austin & Wyatt have provided an excellent service throughout the whole process of selling my flat. From first contact to completion Scott kept me fully informed with progress and helped push the sale forward. Definitely worth a 5 star rating!

Linda · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you Linda for your great 5 star review of the excellent service you received from our dedicated Austin & Wyatt team in Lower Parkstone. It is fantastic to hear that Scott kept you fully informed with the progress and helped push the sale forward. Best wishes, Emma.

5/5

Google

I just wanted to express my thanks to Scott and his team for the excellent service they provided in finding new tenants for my property company. They are very attentive and give close attention to the detail required provide good follow-up : excellent customer service. Regards Graham I can highly recommend their tenant finding service and look forward to working with him in the future.

Graham · 11 November 2018 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Hi Graham Thank you for taking the time to leave this review. I am delighted to hear that we have managed to provide an excellent level of customer service and we will continue to do so for as long as you need! Kind regards, Chris

5/5

Google

Thank you to Bonnie at the Lyndhurst office. I was very satisfied with the service provided and would definitely recommend Austin Wyatt

Judy · 26 October 2018 · Austin & Wyatt Lyndhurst Sales

Agent replied · 24 October 2024

Hi Judy Thank you for leaving this review. It is always great to hear from a satisfied customer and thank you for the 5 stars too! Kind regards, Chris

5/5

Google

I was completely satisfied with how Bonnie Styles at the Lyndhurst branch dealt with our rental application. Moving house is inherently stressful, but Bonnie's friendly, professional demeanour alleviated some of that stress. Well done.

Luke · 26 October 2018 · Austin & Wyatt Lyndhurst Sales

Agent replied · 24 October 2024

Hi, Luke Thank you for leaving this review. I'm delighted to hear that Bonnie has made everything run smoothly for you! Kind regards, Chris

5/5

Google

Bonnie is a legend. I have been in a terrible position with housing and had a deadline of 5 days, Bonnie went above and beyond for me and made sure I was in by when I had to be. Her care and management of this whole situation has been phenomenal. I would definitely recommend. She and the company have been amazing, making a difficult situation better.

Holly · 26 October 2018 · Austin & Wyatt Lyndhurst Sales

Agent replied · 24 October 2024

Hi Holly, many thanks for your wonderful 5* review. I'm delighted that Bonnie at Austin & Wyatt was able to provide such great customer service in finding you a new home. Best wishes, Tracey.

5/5

Google

I cannot praise Austin and Wyatt highly enough. The service that i have received from them from the start has been amazing! I thought renting my property was going to be very stressful, however the team has made it a real breeze. Special mention must go to Bonnie who has gone above and beyond to help with all my silly questions i had, she's always proffesional and always there to help whenever you need. Thank you to you all!

Tom · 26 October 2018 · Austin & Wyatt Lyndhurst Sales

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole (15 Adastral Square) has the most, with 264 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.

Where are the Austin and Wyatt offices?

The 11 Austin and Wyatt offices, by town:

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.

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