5/5
Rating only, no written review.
Agent replied · 11 October 2026
Dear, Penn-Lea Lim! Thanks for the great review! All the best, Customer Care Team

Trusted Agent profile
★★★★★
3,839 reviews across 15 offices and 3 platforms
Acorn - Bexleyheath has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,839 reviews on three platforms, rated 4.5 out of 5 overall.
3,144
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
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Acorn - Bexleyheath's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Acorn - Bexleyheath, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 3,121 reviews on Google only. Show every review
5/5
Rating only, no written review.
Dear, Penn-Lea Lim! Thanks for the great review! All the best, Customer Care Team
1/5
Rating only, no written review.
Dear Sujit S, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
2/5
Arikson was great to work with when we made our initial offer but once we were passed to the sales progression team things became much more difficult. They were continuously saying things like ‘yep will get right on that’ and then ignoring me for a month.
Dear Amelia Walker, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
Tunde was absolutely amazing in helping me find a place to stay. From start to finish, he was patient, professional, and genuinely cared about finding the right place for me. He made the whole process smooth and stress-free, always keeping me updated and answering every question quickly. I truly appreciate his honesty, dedication, and support throughout. I couldn’t have asked for a better experience, and I highly recommend Tunde to anyone looking for someone reliable and helpful when searching for a home. Thank you again for everything!
Dear Zainab Fakunle We greatly appreciate your 5-star review and the time you took to share your experience with Tunde. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
Booked for a property valuation. My tenant took time off work. They didn't show up because the tenant didn't pick up her phone to 'reconfirm' the already confirmed appointment because she was working. They did not explain that they would not show up, nor even mention that appointments needed reconfirming after initially confirming them. When my tenant called their office to rebook, they were rude to her despite her taking time off work and them not showing up to their appointment. A waste of everybody's time.
Dear M Tolliday, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
Rowan worked tirelessly to help us get our flat purchase over the line. We had extra viewings, had some rubbish removed from the flat after we asked him to, and he answered every email promptly. He even drove to meet us, after 5pm to hand over the keys when we couldn't find parking! what a star!
Dear Nancy James We greatly appreciate your 5-star review and the time you took to share your experience with Rowan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
I would recommend Acorn at Catford for anyone wishing to sell or buy a home, the team are true professionals and have so much local knowledge, they go over and above to get you the right buyer and take time to understand how important it is by finding the right prospective buyer for the right property, Dami and Rowan worked tirelessly to sell my property and secured a great buyer, highly recommend them.
Dear Claudine Smith We greatly appreciate your 5-star review and the time you took to share your experience with Dami and Rowan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Jennifer at Acorns provided an outstanding service as I prepared for relocation from the West Midlands to London. She was professional, proactive, and incredibly supportive from start to finish. What truly stood out was how she kept me updated in real time, both by email and text, ensuring I never missed important information about the property. Jennifer helped me see the genuine potential in the accommodation I eventually secured in Dulwich, encouraging me to broaden my search beyond my initial fixation on other areas. Her local knowledge, patience, and honest advice made the entire process far less stressful and much more exciting. She consistently went the extra mile, and I’m genuinely grateful for all her help. I would readily rate Jennifer beyond 5 stars and highly recommend her to anyone looking for a dedicated and trustworthy estate agent.
Dear James Zach, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jennifer. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
Amazing service thank you David and Oliver !!
Dear Μαρία Παντελιάδη We greatly appreciate your 5-star review and the time you took to share your experience with David and Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
I recently purchased a property with the expert help of the lovely Jamal. He was absolutely fantastic throughout the whole process, very responsive, always professional and made my whole first time buyer experience very stress free and enjoyable! I can’t thank Jamal enough and highly recommended him for your real estate needs.
Dear Katie Jones We greatly appreciate your 5-star review and the time you took to share your experience with Jamal. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Carly is a professional and down to earth good agent recommend
Dear Sand Abdul We greatly appreciate your 5-star review and the time you took to share your experience with Carly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
5 star for carly today good agent very chatty and knowledgeable
Dear Patty Incia We greatly appreciate your 5-star review and the time you took to share your experience with Carly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Rating only, no written review.
Dear Cristoval Sandoval! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
Rating only, no written review.
Dear, Luz Guzmán! Thanks for the great review! All the best, Customer Care Team
5/5
Cameron and the team at Acorn were super helpful and timely in getting everything in order for our move in. Some of the most efficient estate agents I’ve come across. Highly recommend!
Dear Alice Ritchie We greatly appreciate your 5-star review and the time you took to share your experience with Cameron and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Amazing service by the team, specifically Banji Akinkunle, he helped us get a very smooth moving in.
Dear Shaurya Panpalia We greatly appreciate your 5-star review and the time you took to share your experience with Banji. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
I was so happy to work with Banji. He was easy to talk to and completely followed my brief and undertook my requirements with ease.
Dear Jahsen We greatly appreciate your 5-star review and the time you took to share your experience with Banji. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Had a great experience with Beth, always super friendly and kept in frequent contact throughout the process. She really knows the area well and the seller so provides an excellent all round service to make sure the property is right for you. Thank you!!
Dear Lucy Baxter We greatly appreciate your 5-star review and the time you took to share your experience with Beth. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Absolutely amazing estate agents. Mauricio Sanchez is very polite and extremely professional and always very helpful. Nothing is trouble at all
Dear Anil Gandecha We greatly appreciate your 5-star review and the time you took to share your experience with Maurico. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Acorn Group and Beth, in particular, were absolutely fantastic in helping me sell my property. Beth was the only estate agent who was realistic on price from the outset (all of the other estate agents I spoke to exaggerated the price so I would pick them to sell the property). Beth (along with her colleagues) managed to get the property sold very quickly and was extremely responsive and proactive while the property was being sold and during the lawyer process to formalise the sale. She is also a delight to work with. I would highly recommend Acorn group over other estate agents!
Dear Peter Style, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Beth and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
A great experience with Acorn - London Bridge office both for selling and renting out my flats. Stuart, Mauricio, Nerea were supporting me tirelessly right from the first day ... until the completion day (8 months+). Great team and great result!!!
Dear Tiến Dũng Nguyễn, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
We felt in very safe hands with Beth. She was lovely to work with, reassuring, approachable, and kept us updated with great communication.
Dear Anna We greatly appreciate your 5-star review and the time you took to share your experience with Beth. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
The real estate agent Mr. Olatunde Ogungbadare was very helpful and friendly right from the beginning. From the very first time we met, he connected with us, wifey and myself and genuinely expressed interest in our search after narrating our past experiences. After showing us the flat, we were hesitant and wanted to view other places. However Mr. Olatunde encouraged us to look at the long term and offered us some wonderful ideas. Few days after, we decided to go ahead and started the process. Everything went smooth in the beginning till we encountered an unfortunate bump on our part due to a typo. It almost derailed everything and this is where Mr. Olatunde went the extra distance to work with us. On his day off, Mr. Olatunde offered to meet with us in his office and sorted out every detail. It was very stressful but he patiently took it upon himself to get over the bump to get us the flat. By Gods Grace, eventually everything worked out and we finally got the flat. THANK YOU VERY MUCH, Mr. Olatunde. We are very grateful.
Dear Yaw Boateng We greatly appreciate your 5-star review and the time you took to share your experience with Olatunde. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
Thanks team for all your help with selling our property. Regular contact and proactive efforts very well received
Dear Claire Reddington We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by BEXLEYHEATH (210 Broadway) with 493.
The 15 Acorn - Bexleyheath offices, by town:
Yes. In The Trusted Agent 2026 awards: Acorn - Bexleyheath, London won Gold; Acorn - Bexleyheath, London won Trusted Agent.
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