Trusted Agent profile

Acorn - Bexleyheath estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,839 reviews across 15 offices and 3 platforms

Acorn - Bexleyheath has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,839 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,144

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

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Our offices

Acorn - Bexleyheath's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Acorn - Bexleyheath, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 3,121 reviews on Google only. Show every review

5/5

Google

Cannot recommend highly enough... Very profesional, efficient, courteous and friendly.... and even though it was not a straight forward sale ....due to probate .... it was made hassle and stress free for me. ....Thank you Jack !

Paula-Jane · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

5/5

Google

Yesterday I completed on my Flat and I must say the support and assitance that I recieved throughout the process was excellent. I dealt with Ross and he ensured that all my questions were answered quickly and even went the extra mile enquiring about flooring.

Jessica · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

5/5

Google

The service received during our recent house purchase was fantastic. Jack Rampling helped speed up our completion by answering all our queries promptly and efficiently. I wouldn't hesitate to recommend!

Karen · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

2/5

Google

The people I have dealt with via email/phone/in person previously we're friendly, albeit a little snippy which I assume was due to the amount of work at the time. I didn't mind too much though as I loved the flat. Once the circumstances weren't in favour of a "sell" (or rent rather in this case) I have been completely blanked, both by email and phone. Appreciate that they are in the business to make money, but this is not how you treat someone who might return to the branch later down the line. I won't be back.

M · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

Agent replied · 12 June 2024

Thanks "MM" for bringing this to our attention. I would be really grateful if you could perhaps email me some details so that I can look into the issues in a bit more detail. Thanks Andrew Roberts - Customer Relations Manager Andrew.roberts@acorngroup.co.uk

1/5

Google

From the moment this agency was in charge of the flat where we used to live, everything has been a disaster. there is no communication between agents and they do not respect any rule or privacy. The flat was left to rot with us inside! When we handed in our notice they started coming for viewings unannounced, without knocking but simply by letting themselves in! They do not look after the tenants but only after their greedy landlords and they do not know the properties they are selling. the best was when they sent me a rather rude message demanding my rent that was overdue... which WASN'T as I had left already two months prior to their call! they have no systems or procedures in place. Morale: spend more money, but deal with a serious agency!

Paola · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

Agent replied · 12 June 2024

Dear Paola. I am sorry to hear about your recent experience. I would very much like to discuss this with you. I obviously have your contact details on file so will contact you direct. Andrew - Customer Relations Manager

4/5

Google

I have limited previous experience with House Agents, but I thought the service Ross at Acorn provided was very good. He was always helpful & proactive, & reassured us when we were anxious. I would happily recommend him.

Christopher · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

5/5

Google

i would just like to say what fantastic service I have received from the team at Acorn in Lewisham in what has been a challenging sale. They have been supportive informative and paid attention to detail. they have excelled in communication and I would defiantly recommend this company if you are planning on selling , letting or buying

Denise · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

5/5

Google

Acorn have been brilliant in helping us purchase our first home. Jack Rampling in particular has been so helpful, amazing communication from start to finish and always willing to go the extra mile to make everything as easy and smooth as possible.

Eleanor · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

5/5

Google

Acorn estate agents have made buying my first property easy and stress free, Jack was so helpful and went above and beyond throughout all stages of the process, he was great at keeping me updated and provided me with regular milestones as well as chasing solicitors on my behalf. I would recommend acorn to anyone buying a property and will definitely be using their expertise when I sell in the future

Anna · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

5/5

Google

We highly recommend not only Acorn as a company but in-particular Josh Hamlin. Our company decided to use Acorn to rent our 8 new build flats. He was efficient, professional and helpful. He expertly dealt with viewings and always responded well to any questions and kept us informed at every step. I cannot emphasis enough how pleased we were and would definitely recommend Acorn.

Laura · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

5/5

Google

I had a great experience with Acorn when purchasing my property. There was great communication from the staff; all my queries were answered with pace and in a professional manner. I don't believe I ever had to chase for any outstanding information that I requested. In particular Jack Rampling, my sales negotiator, was a pleasure to deal with. I'd highly recommend this branch.

Rosh · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)

1/5

Google

Rating only, no written review.

B · 14 June 2017 · Acorn - Bexleyheath London (278-280)

Agent replied · 12 June 2024

Hi. Could I ask you to expand on your reason for leaving just 1 * please. Thanks. Andrew

5/5

Google

Brilliant service - Brenden is a consummate professional and works well for both seller and buyer (I am a buyer)

Aroister · 14 June 2017 · Acorn - Bexleyheath London (278-280)

5/5

Google

Very happy with Acorn's service, especially Brendan's help chasing the solicitors who were absolutely rubbish on both sides

Marc · 14 June 2017 · Acorn - Bexleyheath London (278-280)

4/5

Google

Recently rented through this Acorn, could not be any happier with their helpful service and staff's. Only gave 4* as there's always room for improvement, however everything went smoothly and thanks to them I'm enjoying my new place!

Ling · 14 June 2017 · Acorn - Bexleyheath London (278-280)

5/5

Google

Branch were really helpfull with both the sale of my house and the purchase of my new property. Went above and beyond what I expected and helped me get my dream home. Meant so much to me. Will definitely use them again.

Tommy · 14 June 2017 · Acorn - Bexleyheath London (278-280)

5/5

Google

Fantastic service from Brendan Kennedy at Acorn! He valued my mum's house and was extremely helpful and friendly. Very honest in his approach offering advice when needed.

Katie · 14 June 2017 · Acorn - Bexleyheath London (278-280)

5/5

Google

I had a look at previous reviews and was hesitant, but the service I received was nothing short of excellent. the Staff, especially the assistant branch manager (Yousef), were extremely friendly and helpful. As a first time buyer i thought that the experience would be stressful, but Yousef helped answer all the queries I had regarding a property and wasn't pushy in his approach. I managed to secure my first property with this branch and i am extremely grateful to the help of their staff. I would highly recommend this branch for anyone needing to buy or sell a house in the future.

Alex · 14 June 2017 · Acorn - Bexleyheath London (278-280)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Acorn - Bexleyheath

Which Acorn - Bexleyheath office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by BEXLEYHEATH (210 Broadway) with 493.

Where are the Acorn - Bexleyheath offices?

The 15 Acorn - Bexleyheath offices, by town:

Has Acorn - Bexleyheath won any awards?

Yes. In The Trusted Agent 2026 awards: Acorn - Bexleyheath, London won Gold; Acorn - Bexleyheath, London won Trusted Agent.

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