Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Google

Whilst selling our apartment, the service we have received from Tony Hunter and his team has been excellent. All of the viewing have been done, the offers collated and we have received email and telephone communication throughout the process. We are pleased we chose Reeds Rains, Durham.

John · 1 November 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Not had a great experience with this…

Not had a great experience with this estate agents, i understand that they are not allowed to tell you that the house is a repossession but the house i purchased had a garage that the estate agent didnt tell me about even though there were garage keys on the bunch of keys they had, that then cost double the amount of solicitors fees. After i put an offer in on the house and i had got a mortgage for it i got a sales memorandum through with all the information on stating that it had 28 days to complete which i was never previously told, buying a house is a huge process and not being told certain things and left in the dark about things is really not professional or great for the buyer so i wouldn't recommend Reeds Rains to anyone or use them again myself. I have also later found out that although the ad for the house sale said Council Tax Band B it is actually a C so, these should not happen as its all extra cash for the purchaser

Kelly · 31 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

extremely disappointed in the fact they…

extremely disappointed in the fact they sent out flyers to our immediate neighbours, informing them that our house was sold, before any contract was signed, before we told our neighbours personally. this upset us deeply & there was absolutely no need to do this nor was any permission sought by us. a terribly poor decision by reeds rains in our opinion. totally soured our faith & trust with the Company.

Nookmell · 30 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Sale of parents' home

Excellent service from David, Janet and Jack at Reeds Rains, Wakefield. From the valuation to completion communication was first class. The team was proactive and this made the whole process as stress free as is possible. It was always easy to get hold of the team during the process and we were kept up to date every step of the way. We definitely made the right choice in choosing Reeds Rains Wakefield and would, without hesitation, recommend them to anyone.

Big · 29 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

rubbish support and communication

Rating only, no written review.

Eddie · 28 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Very good agency especially Jay Lee she was very helpful and looked after all my needs I was with this agency for 1 and half years thanks for all the help 👍 …

Jihad · 27 October 2024 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

Such a smooth move in process, quick and efficient with friendly and approachable staff happy to answer any queries! Nothing was too much trouble for them. Thank you so much to Charlotte for all your help

Ruth-Naomi · 25 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Efficient and informative staff.

Staff are very helpful and knowledgeable and assisted me in making an informed decision about the properties I was viewing for purchase. I viewed several properties before settling on the one that was most suitable for my needs and the staff kindly facilitated this process.

ELLIS · 25 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Bad experience renting via this…

Bad experience renting via this company. Held onto my deposit for a very long time and took a considerable amount of money from it despite the property being left in a much better condition than the start. Favoured the landlord at all points in the tenancy.

Mike · 24 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Such a smooth move in process, quick and efficient with friendly and approachable staff happy to answer any queries! Nothing was too much trouble for them. Thank you so much to Charlotte for all your help

Ruth-Naomi · 23 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham City

★★★★★ 5/5

Trustpilot

I had a great experience with Reeds…

I had a great experience with Reeds Rains. Simon and Kurtis were very informative and keep me updated through out the process.

Ms · 22 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Martin and team sold my house

Martin, Fiona and the Ballyhackamore team informed me of the process, updated me along the way! Marketed and sold my house. Very happy with the service they offered.

Marc · 22 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Reeds rains absolutely amazing after months of looking for the right home and been let down by so many other agency’ we finally found are place with in a matter of days just after the viewing we got a call from the lovely jay Lee saying we got a place but couldn’t of done it without her even after the move in she is still there to help where she can and give us all the information needed would 1000 percent recommended to anyone 😁

Alexi · 21 October 2024 · Reeds Rains, Scarborough

★★★★★ 5/5

Trustpilot

A positive experience

A positive experience. Mark was knowledgeable and helpful on the initial visit. Sales brochure and video both excellent. Janet and Vicky very friendly and helpful on pricing discussions and general advice. Have been kept up to date with progress. Overall very happy.

Mrs · 19 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Moved into a lovely flat yesterday with the help of Jay Lee, there had been a few complications on my end that delayed the process but Jay was consistently understanding and incredibly helpful. She was an absolute pleasure to work with!

Ali · 18 October 2024 · Reeds Rains, Scarborough

★★★★★ 5/5

Google

After a not-so-great experience at another property agency in Scarborough (seriously needed diversity training), I was SO pleased with the kind of service Reeds Rains provides. Jay Lee and her colleague Jenny are both really affable and helpful, and Jay helped me move into a great property within 10 days of viewing it! Keep it up.

Trisha · 18 October 2024 · Reeds Rains, Scarborough

★★★★★ 1/5

Trustpilot

Don’t touch with a barge pole!!

Truly awful experience…so unprofessional. Total lack of communication. On completion day, went to drop keys in and office was all locked up! We had been in a few days before to make sure of arrangements and were told there would be someone in their office at all times on completion day. Eventually Luke arrived - he had been for lunch, but there was no-one to cover…unbelievable on a Friday, the most popular day of the week for moving house. Whoever is the manager in Chester needs to realise that we are paying good money for a service, when it shouldn’t be unreasonable to expect someone to actually be on the premises to receive keys from their customers. It gets worse…our buyer went later to collect the keys and the shop was locked up again! It’s 5:30pm now and they still haven’t been able to get the keys. No phone calls to either ourselves or our buyers before hand to explain what was going on - we had to do all the chasing to find out why we were being let down. Begs the question ‘what are we paying for?’ Please avoid this Estate Agent.

Calor · 18 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Outstanding service throughout the…

Outstanding service throughout the process. Wendy has been going above and beyond my expectations.

Peter · 18 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Very helpful professional team

Very helpful professional team. They kept me informed of how much interest there was in my property. I felt they matched my property well to potential buyers. I also felt I could call in and talk to someone if I had any questions.

Sylvie · 18 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Good service

Very friendly staff who responded quickly to any enquiry. Staff are also very knowledgable about the buying/selling process.

Mr · 18 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Your Move have been fantastic in helping me achieve my property goals! I have dealt with Sarah Maddison and Liam Wright who have both given first class service throughout my experience. I look forward to doing more business with you in future!

Harrison · 17 October 2024 · Your Move Darlington

★★★★★ 5/5

Trustpilot

Great Estate agent

Great Estate agent. Lots of contact from the team and although a slow start we did get quite a few viewings and finally sold through them. Office staff are great and even helped me complete solicitors forms.Would definitely use again.

Nina · 16 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Very professional

StevenHowell · 16 October 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

I have had my property valued today. They answered all my questions. I have sold all 3 of my properties I have ever lived in through Reeds Rains, they give excellent service and I wouldn't use anyone else.

Gail · 16 October 2024 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)