Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Trustpilot

just moved house and thanks to reeds…

just moved house and thanks to reeds rain everything went smoothly. can't fault them at all communication has been great and there very helpful and friendly.

Carly · 29 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 2/5

Trustpilot

Will charge you a fee for anything …

Will charge you a fee for anything including signing a new tenancy agreement . Reported damage numerous times but no reply. Send out flat inspection letters but don't turn up on the day. Tried the hard sell at the beginning on insurance and lied that it would look good to landlord. Transfered me to a energy company that went bust. Nice on the phones and in person but completely incompetent. If I was a landlord I would avoid these on lettings as they are not interested.

John · 29 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Just wanted to say how impressed I have…

Just wanted to say how impressed I have been with Beth at Reeds Rains in Halifax. From the moment I met her she was honest,efficient and dedicated to finding me the perfect place to rent as quickly as possible. She has continued to be in contact and take care of any issues I have experienced. She deserves a five star rating. Thank you Beth!Amy

Amy · 29 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 2/5

Trustpilot

Not a valued customer

Used reeds rains to rent a flat in manchester. after deciding on the flat and paying my admin fees communication was sparse. Everytime i phoned them to try and clarify issues / move in dates it felt like i had to repeat myself 2 days later. As a new renter, i never got hald the questions answered and received little to no help other than "pay this" and to just trust them. It seemed to me that unless i was paying the deposit or admin fees they didnt give a crap about anything else and would not return emails / phonecalls.

Steven · 24 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

friendly hassle free service

We used Reeds Rains in Bangor to let our property several times and have always received a good service. Sarah has been great and always found us excellent tennents. Some cheaper letting agents have opened in Bangor, but decided not to chance it as we have to date received a quality hassle free service. Would recommend.

Alannah · 23 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Heald Green Branch

Reeds Rains have been representing me for over a year now and I have found them to be helpful and attentive. They keep me well informed about everything regarding my property and promptly sort out any issues that may arise. Whenever I've had to drop into the Office the staff are always friendly and efficient and I look forward to continuing this working relationship.I would have no hesitation in recommending them. Tracey Riley

Marc · 16 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Reeds Rains Ashton Nightmare

Reeds Rains Ashton - the most miserable Estate Agency I've ever dealt with! Thoroughly incompetent and unprofessional. They got everything wrong every time I had to deal with them. The worst was all the hidden nasty surprises in the rental agreement like a phrase giving Spark Energy the right to take over my utilities - despite the law which gives the person who pays the bills the right to choose their own utility company. Spark and Reeds Rains work together to prevent you from leaving and gouging you month on month with ludicrously high bills and refusing to release your account no matter how often you demand and threaten. Pure hell. Had to file complaints with the Energy Ombudsman. Can't tell you how many times Reeds Rains lost paperwork, gave me the wrong information, changed things without telling me. If you ever have to deal with them - KEEP EVERYTHING! In the end I'm so glad I did. My choice is never to use them again ever. No house is worth the hassle of dealing with them.

EBM · 14 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Rating only, no written review.

Lee · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Google

Rating only, no written review.

Vicky · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

To Whom It May Concern I would like to pass on a big thank you to Mr Ashley Mitchell for all his professional help and support, keep up the great work always appreciated!!!!... Regards Roger Mance

Roger · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

We have recently rented a property through Paige Hutton and what a star she is,nothing is a problem and she is very very helpful,helped us all the way through the applications etc and a lovely friendly girl thankyou so much Paige keep up the good work you are a credit to Reeds Rains xxx

Anna · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Google

Do not rent from reeds rains, repairs not carried out waited over 1 month. On viewing the property were promised new sink, toilet and glass panel for shower this has not been done. Previous tenants property including urine stained bath mats left in property. Property left in a filthy state. see dirt on wipes after cleaning supposedly clean bath room, rubbish left in garden , shed etc

Helen · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

I am a landlord and use Reeds Rains to fully manage our property, I have always found the staff to be extremely helpful, professional and proactive. I would recommend them all. Keep up the good work.

Abby · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

ReedsRains has been managing my property in Langley Park, Durham for almost 10 years and have been delivering excellence consistently. I highly recommend them to any landlord.

Bina · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

I'd highly recommend Reeds Rains Durham. I called on Monday and was offered an appointment straight away that day. Ashley was really helpful and very professional. He was very knowledgeable and clearly explained all my options and processes to me.

Sarah · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

I have dealt with many of the Reeds Rains branches in the North East over the past years and can honestly say the Durham branch upkeep those high standards set, impeccably. Lucy and the team go out of their way to provide a top service that I could not recommend highly enough. If you're buying, selling or investing in this area this is the place to go!

Liam · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Having experienced the very worst of letting agents previously. The folks that never return calls. The folks that never actually follow through and do what they say they will I was close to giving up on renting property in Durham. As a last roll of the dice I booked a viewing and met Ashley Mitchell. Who has completely changed my view. Punctual , friendly, helpful and above all else an astute professional who clearly cares about what he does, which makes a massive difference. When I look to move next Ashley at Reeds Rains will be the only number I call.

Brian · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Gem at RR was great. In fact all the staff were brilliant. Right from the start they generated viewings and very quickly a sale. Plenty of communication and always there when needed . Definitely recommend this team especially Gem who was a 'little Gem' , friendly and helpful to the end. Many thanks

Haggis · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

We have received fantastic service from Paige Hutton, extremely friendly, helpful and efficient. Paige most definitely has made this move less stressful, a true asset to Reeds Rains and I look forward to dealing with her in the future. Many thanks again and best wishes

Janet · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

I visited Reeds Rains when I was looking to move from Newcastle to Durham. I met with Lucy initially, who gave me great advice on the area. Her team were friendly, and recommended a number of properties to meet my requirements. I'd highly recommend.

Luke · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

As a landlord I have been provided with outstanding support and advice by Ashley and the Durham team for a number of years. With Ashley's assistance my property has achieved almost 100% occupancy, whilst I have been able to rely upon the Reads Rains team to deal with day to day management of the property, including maintenance and legal compliance. I would recommend Ashley and his team at Durham to any new or established landlord.

Michael · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

I would 100% recommend Reeds Rains. Gemma has been an absolute pleasure to deal with, always friendly, professional and informative. She immediately responded to all of our requests and she went above and beyond in making sure we find the right home for us. We are extremely grateful for the wonderful service we received and of course we will be back in the future :)

Hara · 10 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Landlords BEWARE OF REEDS RAINS

I had the misfortune to employ Reeds Rains to manage my rental property, They charge 10 percent!!. Well not quite, if you add on the VAT and the ridiculous cost of renewing the lease and other add ons that they deem fit it’s nearer to 15 %. As far as managing the property, all they did was to employ their own contractors for an unbelievable fee to do any simple jobs. In the end I dealt with the tenant myself and everything went well as I wasn’t ripped off by journeymen builders, I did this for four years and then decided enough was enough. I waited until the lease was up and told them I was managing it myself as they served no purpose. You would think that would be that but no, they then dig out the small print and charged ME one months rent plus VAT (which I can’t claim back ) £1080 calling it a withdrawal fee. I reluctantly paid it as I was threatened with court. Please do not have any dealings with them they are useless and dishonestOh yes while I remember it takes them 12 days to pay the rent, money which is in their account earning free cash for them. My tennant pays me instantly on the day. BEWARE OF REEDS RAINS

Peter · 7 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

I have rented my property for around 3…

I have rented my property for around 3 years now from Reeds Rains in Ashton can't fault their customer service and helpfulness

Anthony · 7 November 2018 · Your Move & Reeds Rains Rogers Stewart Durham