Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWhat can i say about Andrea and Julie, except absolutely fantastic. Dealing with head office has been a absolute pain at times, but Andrea and Julie at the Darlington branch are great and always manage to resolve any problems i may have and get things done when others seem unable too. Bosses take note!!
Just wanted to add an update to say what an absolute star Andrea has been during the lockdown and closure of the Darlington branch. Again i had problems head office getting differing information from people regarding missing rent payments again and was getting nowhere, so i rang Andrea to see what options i had for escalating the matter as the local branch was closed, Andrea took ownership of my problem and it was resolved within a few days and my rent payment was received. Just as i feel i have given Your Move there last chance Andrea restores my faith in the company. Once again thanks Andrea.
Darren · 6 February 2021 · Your Move Darlington
Agent replied · 6 February 2024
Thank you for your 5* review, we appreciate your comments about the team!
★★★★★ 5/5
GoogleI have just purchased a house with Your Move and Amy helped the process to go smoothly and swiftly. From the initial queries and visit, Amy reminded me to just drop her an email if I had any questions, which I did, a lot throughout the process, but she consistently replied almost instantly on every occasion. I felt I was always updated at each stage and whenever there was a change, as well as my mum who was informed throughout too as I sometimes work night shifts meaning I struggle to get in touch through the day. It was quite daunting being a first time buyer so young but I felt I had support from Amy and the team the whole way through and they were able to answer any questions I had as well as give much needed suggestions. I also felt that the team were very consistent with chasing up the vendors and solicitors which ensured the process went as quickly as possible. Very happy with the service I received, and a special thanks to Amy.
Chloé · 6 February 2021 · Your Move Darlington
★★★★★ 3/5
GoogleRating only, no written review.
Mike · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
Hello Mike,
I see you have recently rated Reeds Rains Scarborough with three stars, I am struggling to see how we have had any business relationship with you.
If you would like to elaborate I would be very grateful.
You can email me back on scarborough@reedsrains.co.uk
Kind regards
Clark Morton
★★★★★ 4/5
GoogleRating only, no written review.
Jordan · 6 February 2021 · Reeds Rains, Scarborough
★★★★★ 3/5
GoogleRating only, no written review.
Jez · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
Hello Jez,
I see you have recently rated Reeds Rains Scarborough with three stars, I am struggling to see how we have had any business relationship with you.
If you would like to elaborate I would be very grateful.
You can email me back on scarborough@reedsrains.co.uk
Kind regards
Clark Morton
★★★★★ 5/5
GoogleRating only, no written review.
Barry · 6 February 2021 · Reeds Rains, Scarborough
★★★★★ 3/5
GoogleRating only, no written review.
J · 6 February 2021 · Reeds Rains, Scarborough
★★★★★ 1/5
GoogleRating only, no written review.
Kelly · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
Hello Kelly,
I see you have recently rated Reeds Rains Scarborough with one star,I am struggling to see how we have had any business relationship with you.
If you would like to elaborate I would be very grateful.
You can email me back on scarborough@reedsrains.co.uk
Kind regards
Clark Morton
★★★★★ 5/5
GoogleGreat attention to detail
Phil · 6 February 2021 · Reeds Rains, Scarborough
★★★★★ 4/5
GoogleOk
Robert · 6 February 2021 · Reeds Rains, Scarborough
★★★★★ 5/5
GoogleThanks Alex for everything you been amazing
Melanie · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
You are more than welcome Melanie. Have a lovely christmas & new year!
★★★★★ 5/5
GoogleI have no problem in recommending their services. Very professional throughout.
Oliver · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
Hi Olly!
Thanks for this. I hope your nice and settled in the property now.
Best wishes
Bekky
★★★★★ 5/5
GoogleA big Thankyou to Lauren at Reed Rains Scarborough for all her help, very professional and nothing too much bother.
Janice · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
Hi Janice, thank you for taking the time to leave me a lovely review, happy to have helped! Thanks, Lauren.
★★★★★ 5/5
GoogleLauren Hodgson was amazing in guiding me through the sale of my house she went above and beyond any expectations
Vanessa · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
Vanessa we did! So happy to have gotten you moved and I hope you love your new home and are very happy there. Thanks, Lauren.
★★★★★ 5/5
GoogleBekky Lenaghan at Reeds Rains has been brilliant throughout all aspects of my recent purchase. She assisted from start to finish and I would highly recommend Bekky. Thank you.
Judith · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
Thank your for the review Judith.
I'm happy I were able to help 😊
Bekky
★★★★★ 5/5
GoogleBekky at Reeds Rains has been brilliant from the day we put our offer in. Always kept us up to date, was extremely helpful if we needed something answering, and put up with our many phone calls and emails! So thank you! James & Amy x
Amy · 6 February 2021 · Reeds Rains, Scarborough
Agent replied · 6 February 2024
Thank you for your review James and Amy. I hope you are nice and settled in your new home.
Bekky
★★★★★ 1/5
GoogleRating only, no written review.
Dave · 6 February 2021 · Reeds Rains, Hull
Agent replied · 6 February 2024
We take customer service extremely importantly, we pride ourselves on our service we provide, indicated in many of the 5* reviews.
Having checked through our systems, I cannot see your connection to Reeds Rains nor have you contacted the office previously - if you could contact the office I would be happy to assist.
Kind regards,
Lorna Fieldson - Lettings Manager
★★★★★ 5/5
GoogleRating only, no written review.
Margaret · 6 February 2021 · Reeds Rains, Hull
Agent replied · 6 February 2024
Thank you for taking the time to provide us with this excellent review - we really do appreciate it.
★★★★★ 5/5
GoogleRating only, no written review.
Peter · 6 February 2021 · Reeds Rains, Hull
Agent replied · 6 February 2024
Thank you for taking the time to provide us with this excellent review - we really do appreciate it.
★★★★★ 1/5
GoogleRating only, no written review.
Mark · 6 February 2021 · Reeds Rains, Hull
★★★★★ 1/5
GoogleRating only, no written review.
Tony · 6 February 2021 · Reeds Rains, Hull
★★★★★ 5/5
GoogleRating only, no written review.
Emma · 6 February 2021 · Reeds Rains, Hull
Agent replied · 6 February 2024
Thank you for taking the time to provide us with this excellent review - we really do appreciate it.
★★★★★ 1/5
GoogleRating only, no written review.
Kirsty · 6 February 2021 · Reeds Rains, Hull
★★★★★ 1/5
GoogleAll good until something goes wrong, be careful.
Iosif · 6 February 2021 · Reeds Rains, Hull
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
