Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Trustpilot

Amazing service and staff at Reeds Rains Morley branch

My girlfriend and I met Niamh Titterington at a property we had arranged to view. She was prompt and immediately polite, approachable and knowledgeable, answering any questions/queries we had. The experience was made a happy and relaxed one, due to her friendly manner. Reeds Rains has been an excellent estate agents to deal with - so helpful and the best service we have had by far (and we’ve dealt with many over the years!). We thank you greatly, keep up the good work.

Jamie · 21 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Great service

Great service, both Maria and Greg have been fantastic during our purchase keeping us up to date and moving the process along! Always a friendly greeting on the phone and been incredibly flexible with our requests. Thanks Reeds Rains Rothwell!

Sarah · 21 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Reeds Rains Cleckheaton

We have just used Reeds Rains Cleckheaton for the sale of our property as they were the agents for the home we are buying. We were very impressed with the service we have been given and nothing has been too much trouble for Jess and Jon Jo when dealing with any queries and arranging extra visits for measuring up etc. which you would struggle to find with other (so called) sell your home online for free companies. I could not recommend them highly enough.

Stuart · 21 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Niamh has been extremely helpful and…

Niamh has been extremely helpful and very personable, which is a lovely quality and makes the process of looking for a new home much less stressful.Thank you for your help Niamh!

Zc · 21 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

We appointed Reeds Rains Stockton to find my parents tenants and this was our first ever experience of renting out. The process from start to finish was very smooth. We were particularly were impressed by the speed and efficiency of their communication. All our queries (quite a few) were addressed and answered immediately and we would highly recommend them if you are looking for an agency to rent your property. Our tenants have moved in today and all has been dealt with very professionally.

M · 21 February 2022 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)

★★★★★ 5/5

Trustpilot

Reeds Rains Rothwell - Maria H

Reeds Rains Rothwell, Maria Hammill what a superstar. We started our house buying journey in july 2021!!! 9 months later Maria got us over the line . Kept us up.to date every step of the way and went out of her way to help. Couldn't reccomend her highly enough...over the moon. Thank you.

Caroline · 20 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Now as I don't really know this company…

Now as I don't really know this company I will choose my words carefully. If they are like all the other letting agents then I will be very wary of them especially when it comes to handing over a "holding deposit". But, in my own experience - the staff in this office do not like venturing out in the cold rain and wind. Even if they have got a viewing booked. They'd much rather ring the tenant of the relevant property and ask them to show one round. NOT very professional in any way. But to ask any client if they are working - is irrelevant and as long as the rent is paid in full and on time on the due date nothing else matters. On occasions these letting agencies do seem to act in a discriminatory way when dealing with potential customers who may be on government benefits. It should not matter whether you're working or on benefits - as long as you can and do pay your rent that is all that matters. And what is it with those titles they have? Lettings "Negotiators"???? When nothing is ever negotiable???? Sometimes the policies are so very misleading. Again, I do not know the girls in this office - so my review is about all letting agents in general. Especially in seedy Blackpool. End of Rant!!!!

Darryl · 20 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Reeds Rains Woodseats

Angela at reeds rains was absolutely brilliant from the very start when I viewed the property right to the very end when I picked up the keys and was always at the end of the phone for any advice I needed, surpassing her role as an estate agent. I can’t thank Angela enough for her efforts it really helped me through the process of buying my first house

Owen · 18 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

We definitely recommend Reeds Rains

We definitely recommend Reeds Rains. Just got the keys to our first home as first time buyers and everyone has been so helpful. Brilliant team and lovely people.

Soph · 18 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Excellent service and a very professional team. Highly recommended .

Excellent Service by Claire.Very professional.Claire was very approachable and always willing to help.I heave dealt with Reeds Rains before and have had brilliant service every single time. Highly recommended .

Saima · 18 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Great Support - Let in Wakefield

Searching for a house in Wakefield, West Yorkshire, I was kindly supported by Reeds Rains team, specially Samantha Russell, the Lettings Manager.Despite of the limited offer in the region for a 4 bedroom house, they give me all attention and actively tried to bring me options.Thank you.

Humberto · 18 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Reeds Rains Woodseats Branch

When selecting an estate agent to sell our house we chose a long-established company (Reeds Rains) and an experienced team (Woodseats branch). We were right to do so. Many thanks to Angela for managing the sale, and the rest of the Woodseats branch for their tremendous support. Alan D.

Alan · 18 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Such a positive experience throughout…

Such a positive experience from start to finish, the team supported me to sell my home and I managed to get my dream home which became available the day j agreed an offer on mine! Excellent communication, including at a difficult time when my first buyer pulled out. All worked out and was smoothly handled by Claire, Sarah, Jane and all the team. Can't thank you all enough!

Theresa · 18 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

5* for Maria @ Reids Reins, Rothwell!

I recently purchased a property through Reids Reins in Rothwell, Leeds. Maria Hammill was the lady I dealt with most out of the team and I couldn’t fault her service at all! From waking up early and giving me access to the property (for a second viewing) before she started her shift to sending me little pictures and updates of things that had been done in the house whilst the purchase had been going though, she was amazing! Thank you so much!

Abby · 17 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

We recently rented a house through…

We recently rented a house through Reeds Rains and it was the easiest experience. As a first time renter I was worried about how difficult it would be to sort it all, but Anna and the team at the Salford Quays branch made it so easy. Anna especially was helpful, considerate and willing to answer any questions I had.

Lauren · 17 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

We recently sold our home through Reeds…

We recently sold our home through Reeds Rains in Crossgates and the service was second to none! It was the first time we had move in 40 years and the entire team was extremely helpful every step of the way! Claire, Jane, James, Sarah and Arthur are an asset to the company 10/10 would highly recommend to anybody!

Carol · 17 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Reeds rains are fantastic and extremely…

Reeds rains are fantastic and extremely helpful and professional. I use them to manage all my properties

Thomas · 17 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

5 stars

James and Arthur at the crossgates branch were super helpful and made the whole process smooth for us

Dannielle · 17 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Absolutely horrific

They had no regards toward us as a tennant or towards our landlady. They failed to get in touch with us when the contract was up for renewal, we had to constantly chase them. Our landlady opted for them to fully manage the property and do inspections. They never did as many as they were paid to but always kept taking a cut before the rent reached the landlady.When trying to hand our months notice in they declined it. Luckily I cross checked this with our contract and had to contact them again, which they did end up accepting in the end. Due to this delay we nearly lost the house we were moving into to a different couple. I contacted them via email and phone approx 5 times alone about where to hand the keys back as our local branch didn't exist anymore. Nobody seemed to have a clue. When it came to the deposit it took us nearly 2 months to get it back. The landlady hadn't disputed anything, they just hadn't bothered to contact the landlady or the TDS. We ended up raising a dispute, the TDS couldn't even get a response from them so ended up releasing the funds that way. They tried to over charge us on the overlap of rent which took me caused me waste further time emailing and calling. Early on in the contract they tried to charge me a fee to renew the contract despite the new legislation that came in regarding this. All the contact I had (or lack of) was with my property manager Ella Slack. Maybe the issues I experienced isnt company wide and are down to this one individual. However, if this is a case, I strongly recommend if managment see this review, you check the notes on the system and you will see how many time I called and emailed to move out of a property as requested by yourselves. Its not that I was even trying to leave mid contract, the landlady wanted to move back in and gave 2 months notice and I was just trying to adhere to that. I think it must have took what feels like 20 calls and emails to arrange this.

Danielle · 17 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Outstanding Customer Service …

I cannot fault the excellent service that I received from the staff at the Holmes Chapel branch of Reed Rains, especially Tallulah-Mae.Although in the end I did not actually use their branch to purchase a property, their help and advice on a number of occasions was not only very professional but delivered unconditionally. I could highly recommend them as not only being ethical but very friendly and sincere in their approach to customer service.

Jackie · 16 February 2022 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

Trustpilot

Outstanding Customer Service …

I cannot fault the excellent service that I received from the staff at the Holmes Chapel branch of Reed Rains, especially Tallulah-Mae.Although in the end I did not actually use their branch to purchase a property, their help and advice on a number of occasions was not only very professional but delivered unconditionally. I could highly recommend them as not only being ethical but very friendly and sincere in their approach to customer service.

Jackie · 16 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 2/5

Trustpilot

The service was apathetic

The service was apathetic. We did not receive the AST until about 2 days before we were due to move in (in December) having known we were moving in since August. The documents received contained errors and did not include pre-agreed terms. When we chased the response was always slow and unhelpful.

Abigail · 16 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Very good experience with the…

Very good experience with the Crossgates office. Claire sold my house very quickly and all the office staff were very helpful, in particular, Jane, who regularly kept me up to date with proceedings.

Jane · 16 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Niamh Titterington - Morley

Niamh has been an absolute diamond from the start! The viewing, to applying for the property on the spot, to calling us saying our application was selected and successful! Been a swift breeze with her, would highly recommend! Can’t wait to move into our new home.

Georgia · 16 February 2022 · Your Move & Reeds Rains Rogers Stewart Durham