Trusted Agent profile
★★★★★
2,133 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.
Urban Bubble's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleMark Thwaites was a real help helping navigate me around the building and giving me the readings and showing me how to solve my problems in and around the apartment.
Hi Terrell. Thank you so much for leaving a review. I am pleased that Mark has been helpful around site!
5/5
GoogleVery happy with Ste from urbanbubble and how he took care of my previous home. He was always helpful and quick to resolve any issues.
Thanks so much Akash!
5/5
GoogleI highly recommend dealing with Lei Gal. Highly cooperated person. Dealing with her is so smooth and easy to understand.
Thank you for leaving a review, we are so happy you've had a good experience dealing with Lei!
1/5
GoogleOver 6 weeks since moving out of my apartment and all requests for the return of my deposit amount to nothing. Like getting blood out of a stone.
Hi Katie. Thank you for leaving a review. I am sorry to hear you have been struggling to for information regarding your deposit. I will look into this and ask a member of the team for an urgent update. Should you need to contact us, please email me directly on info@urbanbubble.co.uk. Thank you.
5/5
GoogleI live in Crumpsall Manchester and Ste has been our site contact for a number of months now. He is very helpful in answering any questions and always helpful. Thanks Ste.
Thank you so much Sabiha, it's good to know Ste is looking after the site!
4/5
GoogleUrbanbubble have been very helpful in making my move-in experience smooth. Especially Alessandra - she is a star!
Thank you Carmen, Alessandra will be so happy to read your comments
5/5
GoogleRecently I moved here. south-side building assistant Mr Mark explained all in detail about the building property. He is soo good and the building is soo good
Thank you so much Keerthi, Mark will be very pleased to read your comments.
5/5
GoogleNew tenants found within a couple days… Great team and manager! Highly recommended.
Thank you so much Tanguy, so glad that the team managed to find you new tenants in a speedy manor!
5/5
GoogleVery friendly, things are kept spotless and smell nice, Staff members, especially Mark have always been lovely to chat with and helpful
Thanks so much Felix!
5/5
GoogleMany thanks to John at Radcliffe House this morning who went way beyond his role in helping me carry a piece of furniture.
Thanks so much Debbie, glad to hear John went above and beyond for you!
5/5
GoogleThank you urban bubble. After a short discussion regarding the cleaning of the entrance, hallways and lifts at freshfields the team at urban bubble have solved the problem, Superious Cleaning Co. are doing a great job, what a difference!
Thank you so much for the review Rebecca!
5/5
GoogleKarl from maintenance was fantastic, very efficient and did a great job, extremely friendly and ensures job is done to a very high standard.
Thank you for leaving a review Martin!
1/5
GoogleI am a current landlord owning a property managed by Urbanbubble, they hold my rent and don’t transfer the amounts to me amongst other missmanagement issues. Looking for other struggling landlords & tenants to join my legal case against urbanbubble, please email me for details
Hi. Thank you for your review. We are aware of this situation, and are currently dealing with this directly with the landlord.
5/5
GoogleI received great service from my account manager Lei Gao since invested my properties in the UK and managed by ub.
Thank you so much for taking the time to leave a review. Lei will be delighted with your comments.
5/5
GoogleI did all the work of renting my house with Elena Rodriguez, I am very satisfied, they answered emails very quickly and helped me in every step.
Thank you Hadi, Elena will be so pleased to read your comments!
5/5
GoogleJohn is a top guy and keeps the building in great condition. Kind, approachable, and always available if needed.
Thank you Daniel, John will be delighted with the recognition.
5/5
GoogleAfter 4 months of trying to get a meter reading from the on-site team at Springfield court Manchester at last I hit gold talking to Devon. Within an hour I’d got a comprehensive text with everything I needed
Thank you so much Heidi, I'm glad Devon was able to assist you!
1/5
GoogleMoved into an urbanbubble property in October 2022. They don't seem staffed to respond to emails, and a mistake somewhere in the organisation meant they chased me for more than £4,500 of service charge from the year preceeding my purchase of the property.
Hi Johnathan. Thank you for leaving a review. I was concerned to see you weren't happy with our service. Please could you email some details to info@urbanbubble.co.uk so I can take a look at this for you. Thank you
5/5
GoogleJust moved into Albert house. Mark the caretaker has been brilliant, obviously very passionate about cleanliness, security and upkeep of the building. A credit to urban bubble.
5/5
GoogleMark does a really good job at freshfields always helpful and kind. Thanks so much Mark always does his job with care and attention. Laura
Thank you for leaving a review Laura!
5/5
GoogleWharf Close is looked after by Urban Bubble and is a great place to live, it's well maintained and looked after. With friendly and helpful staff and contact points.
Thanks so much Adam!
5/5
GoogleUrbanbubble is a very professional property management company. Especially their account executive Lei Gao, I am very satisfied with her service, every time when I got a problem she always responded very quickly and deal with it.
Thank you for taking the time to leave a review. It's wonderful to see Lei's hard work being recognised!
5/5
GoogleAlessandra, amazing so quick with her response and delivered first class service. So grateful and urbanbubble so lucky to have her a star and a credit to the company
Thanks so much Susan, Alessandra will be very pleased to read your comments!
5/5
GoogleJohn is always helpful and reliable. Thanks for doing a new fob for us so quickly. From Camille and Dan. No 17
Thanks so much Daniel, I'll be sure to pass your comments on to John!
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London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
The five Urban Bubble offices, by town:
