Trusted Agent profile

Urban Bubble estate agents in London, Wandsworth, Hove and 1 more

3.4

★★★★★

2,133 reviews across 5 offices and 2 platforms

Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.

Google logo

3.4 / 5

1,736

Reviews on Google

All 5 offices

Trustpilot logo

397

Reviews on Trustpilot

Business-wide

Our offices

Urban Bubble's five offices, most reviewed first. Each has its own page.

Latest reviews from every Urban Bubble office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Prompt helpful service - Charlotte and Mark

Kevan · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thank you Kevan, I'll be sure to pass on your comments to Charlotte and Mark

5/5

Google

excellent service lei, thank you!!!!

王雪婷 · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thank you for taking the time to leave a review!

1/5

Google

Never trust them as they are a waste of money

John · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Hi John. Thank you for your review. I was disappointed to see you were unhappy, and would like to look into this. Please could you email some details to info@urbanbubble.co.uk to allow me to investigate. Thank you

1/5

Google

Probably the worst agency I had to deal with in my life.

Alexandra · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Hi Alexandra. Thank you for leaving us a review. I was concerned to learn of your dissatisfaction. Please could you email info@urbanbubble.co.uk outlining the issues you have experienced and I can take a look into this. Thank you

5/5

Google

The perfect viewing with Becci and an all round enjoyable experience.

Tayler · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thank you so much Tayler!

1/5

Google

Not happy with the service. Unable to speak with anyone and the website app is not very user friendly.

Dipak · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Hi Dipak. Thank you for taking the time to leave a review. I was disappointed to read of your dissatisfaction and would like to rectify this. Please could you email info@urbanbubble.co.uk with some details so I can look into this. Thank you

5/5

Google

They provide an excellent service and they are always very kind.

Alessio · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thanks so much Alessio!

1/5

Google

Lived in two buildings managed by Urban Bubble. I would actively discount a development on the basis that its managed by them

Chris · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Hi Chris. Thank you for taking the time to leave a review. I was sorry to read that you were not happy with our service. If you could please email some details to info@urbanbubble.co.uk about which buildings you lived in and the issues you faced, I would like to take a look into this. At urbanbubble we pride ourselves in our service and buildings, and use feedback we receive to improve ourselves. Thank you

5/5

Google

Mark is very efficient and helpful, keeps the flat building clean and working

Emily · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thanks for the review Emily!

5/5

Google

Ste is incredibly helpful and goes over and above to help our team with daily tasks. Much appreciated!

Jessica · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thanks for the review Jessica, will be sure to pass on your comments to Ste!

5/5

Google

Great Service by Urban Bubble. Shout out to Mark and Steve working on 47 freshfields.

Mohammed · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thanks so much Mohammed!

1/5

Google

Take ages to respond and I mean weeks or months. Just a nightmare with communication other than when they want your money.

Anna · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Hi Anna. Thank you for leaving us a review. I was disappointed to read you feel our communication has been lacking. Please could you email some details to info@urbanbubble.co.uk and I can take a look into this. Thank you

5/5

Google

Many thanks Mark for being extremely approachable and pleasant when we raise issues regarding the premises.

Debbie · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thank you Debbie!

4/5

Google

My account manager is very responsive and responsible for my case.

Yuying · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thank you Yuying!

5/5

Google

John at Parkside. John is good at what he does and he handled my request perfectly.

Aremu · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Hi Aremu. Thank you so much for leaving a review. So pleased to see John is always so helpful!

1/5

Google

tenant has paid 12 months rent 5 weeks ago but urbanbubble has not responded to me, even to pay me one month's rent.

Sam · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Hi Sam. Thank you for the review. Please could you email details of your property to info@urbanbubble.co.uk so that I can look at getting this rectified ASAP. Thank you

5/5

Google

I live in Campbell House and every time when I needed John help me a lot.. Thank you John for your support!!

Mariana · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thank you so much Mariana!

5/5

Google

Mark at Southside has been really helpful since we moved in and is always on hand with any issues we have.

Scott · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Great to hear you're enjoying living in your new home Scott! Thanks for the kind comments, will be sure to pass them on to Mark and Ste!

5/5

Google

Mark has been very helpful obtaining meter readings and helping with general tasks

Jorge · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thank you so much Jorge, glad to hear Mark was able to help you!

5/5

Google

Ness does a good job looking after our building, sorting out maintenance etc.

J · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thanks so much Jonny!

1/5

Google

I had a interview with this company a few months back for a Recruitment Manager position and never got any feedback or reply on how I did. Waste of time.

Paul · 21 June 2023 · Urban Bubble London (Patcham Terrace)

4/5

Google

Urbanbubble made my moving in experience better, as it was very well structured, from viewing to moving in. Thanks to my letting agents Becci & Alessandra for helping out!

Rithwik · 21 June 2023 · Urban Bubble London (Patcham Terrace)

Agent replied · 20 June 2024

Thanks so much Rithwik. I'm delighted to read that Becci & Alessandra made the move in easy!

1/5

Google

For 3 weeks already can not get a simple answers to my very basic questions about my newbuild property. Alma and Mate are basically useless, just like the firm.NegativeQuality, Professionalism

Pavlin · 21 June 2023 · Urban Bubble London (Patcham Terrace)

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Questions about Urban Bubble

Which Urban Bubble office has the most reviews?

London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.

Where are the Urban Bubble offices?

The five Urban Bubble offices, by town:

Reviews may appear on more than one platform.

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