4/5
Prompt helpful service - Charlotte and Mark
Agent replied · 20 June 2024
Thank you Kevan, I'll be sure to pass on your comments to Charlotte and Mark
Trusted Agent profile
★★★★★
2,133 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.
Urban Bubble's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Prompt helpful service - Charlotte and Mark
Thank you Kevan, I'll be sure to pass on your comments to Charlotte and Mark
5/5
excellent service lei, thank you!!!!
Thank you for taking the time to leave a review!
1/5
Never trust them as they are a waste of money
Hi John. Thank you for your review. I was disappointed to see you were unhappy, and would like to look into this. Please could you email some details to info@urbanbubble.co.uk to allow me to investigate. Thank you
5/5
Lovely, polite woman. Very quick at responding.
Thanks so much Otis!
1/5
Probably the worst agency I had to deal with in my life.
Hi Alexandra. Thank you for leaving us a review. I was concerned to learn of your dissatisfaction. Please could you email info@urbanbubble.co.uk outlining the issues you have experienced and I can take a look into this. Thank you
5/5
The perfect viewing with Becci and an all round enjoyable experience.
Thank you so much Tayler!
1/5
Not happy with the service. Unable to speak with anyone and the website app is not very user friendly.
Hi Dipak. Thank you for taking the time to leave a review. I was disappointed to read of your dissatisfaction and would like to rectify this. Please could you email info@urbanbubble.co.uk with some details so I can look into this. Thank you
5/5
They provide an excellent service and they are always very kind.
Thanks so much Alessio!
1/5
Lived in two buildings managed by Urban Bubble. I would actively discount a development on the basis that its managed by them
Hi Chris. Thank you for taking the time to leave a review. I was sorry to read that you were not happy with our service. If you could please email some details to info@urbanbubble.co.uk about which buildings you lived in and the issues you faced, I would like to take a look into this. At urbanbubble we pride ourselves in our service and buildings, and use feedback we receive to improve ourselves. Thank you
5/5
Mark is very efficient and helpful, keeps the flat building clean and working
Thanks for the review Emily!
5/5
Ste is incredibly helpful and goes over and above to help our team with daily tasks. Much appreciated!
Thanks for the review Jessica, will be sure to pass on your comments to Ste!
5/5
Great Service by Urban Bubble. Shout out to Mark and Steve working on 47 freshfields.
Thanks so much Mohammed!
1/5
Take ages to respond and I mean weeks or months. Just a nightmare with communication other than when they want your money.
Hi Anna. Thank you for leaving us a review. I was disappointed to read you feel our communication has been lacking. Please could you email some details to info@urbanbubble.co.uk and I can take a look into this. Thank you
5/5
Many thanks Mark for being extremely approachable and pleasant when we raise issues regarding the premises.
Thank you Debbie!
4/5
My account manager is very responsive and responsible for my case.
Thank you Yuying!
5/5
John at Parkside. John is good at what he does and he handled my request perfectly.
Hi Aremu. Thank you so much for leaving a review. So pleased to see John is always so helpful!
1/5
tenant has paid 12 months rent 5 weeks ago but urbanbubble has not responded to me, even to pay me one month's rent.
Hi Sam. Thank you for the review. Please could you email details of your property to info@urbanbubble.co.uk so that I can look at getting this rectified ASAP. Thank you
5/5
I live in Campbell House and every time when I needed John help me a lot.. Thank you John for your support!!
Thank you so much Mariana!
5/5
Mark at Southside has been really helpful since we moved in and is always on hand with any issues we have.
Great to hear you're enjoying living in your new home Scott! Thanks for the kind comments, will be sure to pass them on to Mark and Ste!
5/5
Mark has been very helpful obtaining meter readings and helping with general tasks
Thank you so much Jorge, glad to hear Mark was able to help you!
5/5
Ness does a good job looking after our building, sorting out maintenance etc.
Thanks so much Jonny!
1/5
I had a interview with this company a few months back for a Recruitment Manager position and never got any feedback or reply on how I did. Waste of time.
4/5
Urbanbubble made my moving in experience better, as it was very well structured, from viewing to moving in. Thanks to my letting agents Becci & Alessandra for helping out!
Thanks so much Rithwik. I'm delighted to read that Becci & Alessandra made the move in easy!
1/5
For 3 weeks already can not get a simple answers to my very basic questions about my newbuild property. Alma and Mate are basically useless, just like the firm.NegativeQuality, Professionalism
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London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
The five Urban Bubble offices, by town: