5/5
GoogleSpecial thanks to Opsy from the reception team. I could not find my parcel, and Opsy kindly took time to help me locate it. He was really helpful, friendly and handsome. Great customer service!
Trusted Agent profile
Urban Bubble estate agents in London, Wandsworth, Hove and 1 more
★★★★★
2,133 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.
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Our offices
Urban Bubble's five offices, most reviewed first. Each has its own page.
- Urban Bubble London (Patcham Terrace)Patcham Terrace, Nine Elms, SW8 4EX1,108 reviews · 789 on Google (3.5)80 in the last 90 days
- Urban Bubble London (Smugglers Way)Smugglers Way, SW18 1EW795 reviews · 475 on Google (3.4)29 in the last 90 days
- Urban Bubble Wandsworth45 London, SW11 3SH767 reviews · 767 on Google (3.6)60 in the last 90 days
- Urban Bubble Hove5 Ethel Street, BN3 3GW338 reviews · 0 on Google19 in the last 90 days
- Urban Bubble Coventry8-10 Gulson Road, CV1 2NF304 reviews · 0 on Google20 in the last 90 days
Reviews on Google
Showing 1,735 reviews on Google only. Show every review
Google5/5
Googleperfect experience incredibly warmhearted staff opsy would recommend！
5/5
GoogleI would like to say a huge thank you to Sharon from the administration team for her outstanding support throughout my application process. Sharon has been incredibly helpful in answering all my queries, clearly explaining the DMR process for Rondo Stratford, and patiently guiding me through each stage of the application with kindness and understanding. As someone who is moving out of my parents’ home for the first time, navigating this process has felt quite overwhelming at times. Sharon has always been approachable, responsive and willing to help, which has made a real difference to my experience. I truly appreciate her patience, professionalism and the reassurance she has provided throughout. Sharon is a real credit to the team, and I hope her hard work and dedication are recognised. Thank you, Sharon, for making this process so much easier for me!
4/5
GoogleHad a decent experience in the build up to our move, especially with Ella when moving into one of Urbanbubble's BTR properties. She is always on-hand to answer any questions, patient and understanding when we ran into some delays in the pre-move process, and friendly. Admin work took a while to get going, but once the process started we were able to move through the different steps fairly easily. I can't speak to how they are once you're actually in the property yet, but so far the processes have been fairly smooth.
5/5
GoogleCarl did my shower head Thanks
5/5
GoogleWe had a few broken things around the flat when we first moved in. We contacted our letting agency and they sent Carl to take a look and fix what was needed. He came back a week later to fix everything, showing us why the mechanisms/parts weren’t working and how he was going to fix it. Very effective, efficient, and a lovely guy to have around.
5/5
GoogleCarl did my shower head Thanks
5/5
GoogleWe had a few broken things around the flat when we first moved in. We contacted our letting agency and they sent Carl to take a look and fix what was needed. He came back a week later to fix everything, showing us why the mechanisms/parts weren’t working and how he was going to fix it. Very effective, efficient, and a lovely guy to have around.
5/5
GoogleCarl was very friendly and completed the job perfectly.
5/5
GoogleCarl was very friendly and completed the job perfectly.
5/5
GoogleCarl is really helpful
5/5
GoogleCARL.
5/5
GoogleCarl did a few maintenance jobs in our flat, he was great.
5/5
GoogleGreat service from the letting team at Urbanbubble , they deliver time on time 👍👍 …
5/5
GoogleCarl is really helpful
5/5
GoogleGreat service from the letting team at Urbanbubble , they deliver time on time 👍👍 …
5/5
GoogleCARL.
5/5
GoogleCarl did a few maintenance jobs in our flat, he was great.
4/5
GoogleI’m very pleased with the service provided by Urbanbubble UK in letting my apartment. The whole process was smooth, professional and hassle-free. The team was responsive, helpful and kept me informed throughout. I’m happy with their service and would definitely recommend Urbanbubble UK to other property owners.
1/5
GoogleReally disappointing experience. Went for a viewing and the agent had no knowledge of the property and couldn’t tell us any information regarding any of the typical questions we had. Luckily, the tenant was there who was able to give us the answers. Then when we tried to move forward with this property we were told we couldn’t live there anyway because there were too many of us. The number of prospective occupants had been known to the agent for 2 weeks prior to this viewing and the agents lack of knowledge or any initiative to find out any information regarding the property was extremely frustrating. It seemed the agent couldn’t be bothered and meant he wasted all of our time and efforts. Then the agent has actively ignored any further enquiries we have had regarding other potential properties.
5/5
GoogleGreat service. Solves issues effectively and efficiently and urgently whenever we need any assistance. Glad to have this agency / company working for our company and residential building
5/5
GoogleReally happy with the service from Carl. He was really nice, professional and completed the shower repair quickly. The job was done to a great standard, and he was friendly and helpful throughout. Would definitely recommend!
5/5
GoogleThanks very much to the Lettings Property Management Team for their work in regards to recent handling of the problematic tenants and new tenant searching of my Fifty5ive apartment. Special thanks should be given to Adeeb, Asad, Johanne, Dorota and their staff for their hard work!
Agent replied · 12 October 2026
Thank you so much for your positive review! We’re thrilled that our lettings team was able to find a new tenant quickly, Thanks from urbanbubble.
1/5
GoogleWe have had an insecure window at the main entrance which has left us vulnerable to youths breaking in for many months, close to 2 years. The youths sometimes break in as much as 3 times a week, smoke cannabis, causing a fire hazard, damaging lights, spitting and leaving trash along with their butts. We've called the police countless times, and have informed urban bubble of all the incidents but the window remains unsecure. Not even a board to keep us safe while a permanent solution is devised. There was once a board that was temporarily there but was removed without securing the window. Just yesterday, I was on my way out while these youths were about to break in so I stood at the door, while having my 1 year old, to dial 999 which scared them off. The youths verbally assaulted me. Its absolutely unacceptable to leave many families with young children vulnerable to this type of incidences.
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Questions about Urban Bubble
Which Urban Bubble office has the most reviews?
London (Patcham Terrace) has the most, with 1,108 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 795.
Where are the Urban Bubble offices?
The five Urban Bubble offices, by town:
- Coventry: 8-10 Gulson Road, Coventry, CV1 2NF
- Hove: 5 Ethel Street, Hove, BN3 3GW
- London (Patcham Terrace): Patcham Terrace, Nine Elms, London, SW8 4EX
- London (Smugglers Way): Smugglers Way, London, SW18 1EW
- Wandsworth: 45 London, Wandsworth, SW11 3SH
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