1/5
GoogleRating only, no written review.
Trusted Agent profile
Urban Bubble estate agents in London, Wandsworth, Hove and 1 more
★★★★★
2,133 reviews across 5 offices and 2 platforms
Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.
Our offices
Urban Bubble's five offices, most reviewed first. Each has its own page.
- Urban Bubble London (Patcham Terrace)Patcham Terrace, Nine Elms, SW8 4EX1,109 reviews · 789 on Google (3.5)80 in the last 90 days
- Urban Bubble London (Smugglers Way)Smugglers Way, SW18 1EW796 reviews · 475 on Google (3.4)29 in the last 90 days
- Urban Bubble Wandsworth45 London, SW11 3SH767 reviews · 767 on Google (3.6)60 in the last 90 days
- Urban Bubble Hove5 Ethel Street, BN3 3GW338 reviews · 0 on Google19 in the last 90 days
- Urban Bubble Coventry8-10 Gulson Road, CV1 2NF305 reviews · 0 on Google20 in the last 90 days
Latest reviews from every Urban Bubble office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleWish there was a zero star option. Been trying to contact someone at urban bubble for weeks now as my tenancy is running out. Hands down, worst company i've EVER dealt with.
4/5
GoogleThey found my new tenant very quickly. They are efficient, informative, and professional and inform me of progress.
1/5
GoogleWorst property management company ever. Doesn't respond to emails, issues all over the house left unresolved, and poor customer service. I would highly not recommend anyone to have their property managed by urbanbubble.
1/5
GoogleI have had a really bad experience with them, been living with a broken window for over one year now and they are not responsive even after following up with them countless times yet they keep charging me full rent and even added the rent prices
5/5
GoogleThank you very much Johanne for your professionalism in your work and help to follow through on settling the new tenant in our apartment in Burlington Square. We are very grateful that a new tenant was secured in the shortest time. We truly appreciate your support and best wishes to you and the lettings team. Keep up the good work!! Kind regards, Chris Wang (Malaysia)
1/5
GooglePARKGATE: shocking. I had a smoke alarm that wasn’t working for the entirety of my tenancy. A leak in the bathroom that took weeks to fix and continue to drip. When vacating the property, I requested to be present at the checkout inventory, as per my legal right to be. I was informed that I could not attend, and they would not provide the time of the checkout. When returning keys, I was advised that they needed to dropped at an address that was 45mins drive from the property, the address on the email was incorrect, when arriving, there’s a note on the door stating that you need to then walk to another address. They then have the audacity to state that if your keys are returned post 12pm (afternoon), you will charged a daily charge late return of the keys! They are my keys until midnight that day, for when I have paid rent until. Wild goose chase just to return a set of keys. I’ve had issues with them over email regards the return of my deposit, following concerns from other tenants who have stated have had issues. I’ve left that apartment in an expectational condition, and have taken appropriate photographs and videos. My next steps are the housing ombudsman, to report unsafe and unsatisfactory services that would be reasonably expected from tennant. The only upside, was the apartment itself was actually well presented and Dana on the concierge desk, is an absolute gem.
5/5
GoogleI am thoroughly impressed with the cleaning services at Queens Terrace Apartment, especially by one of the team. He bring a sense of friendliness and joy to his work that is truly refreshing. The public areas are always immaculate and welcoming, thanks to his dedication and attention to detail. He goes above and beyond to ensure everything is spotless, and his cheerful demeanor brightens up the entire complex. Urban Bubble is fortunate to have such a dedicated and enthusiastic cleaner. Highly recommended!
5/5
GoogleJohn, our building supervisor has been very helpful the last few weeks. Ive had some decorating done and new furniture delivered for my flat and he has helped me shift waste packaging and old pieces of furniture down to the bin room, ready for collection. He also keeps the property clean and tidy, where he can, and always reads my utility metres when requested. He is a friendly and very reliable guy.
5/5
TrustpilotVery good service and best regards…
Very good service and best regards to Mohammed who helped me and in my opinion, he is the best Lettings in Manchester :).
4/5
GoogleVery helpful, thank you.
1/5
GooglePARKGATE: shocking. I had a smoke alarm that wasn’t working for the entirety of my tenancy. A leak in the bathroom that took weeks to fix and continue to drip. When vacating the property, I requested to be present at the checkout inventory, as per my legal right to be. I was informed that I could not attend, and they would not provide the time of the checkout. When returning keys, I was advised that they needed to dropped at an address that was 45mins drive from the property, the address on the email was incorrect, when arriving, there’s a note on the door stating that you need to then walk to another address. They then have the audacity to state that if your keys are returned post 12pm (afternoon), you will charged a daily charge late return of the keys! They are my keys until midnight that day, for when I have paid rent until. Wild goose chase just to return a set of keys. I’ve had issues with them over email regards the return of my deposit, following concerns from other tenants who have stated have had issues. I’ve left that apartment in an expectational condition, and have taken appropriate photographs and videos. My next steps are the housing ombudsman, to report unsafe and unsatisfactory services that would be reasonably expected from tennant. The only upside, was the apartment itself was actually well presented and Dana on the concierge desk, is an absolute gem.
5/5
GoogleJohn, our building supervisor has been very helpful the last few weeks. Ive had some decorating done and new furniture delivered for my flat and he has helped me shift waste packaging and old pieces of furniture down to the bin room, ready for collection. He also keeps the property clean and tidy, where he can, and always reads my utility metres when requested. He is a friendly and very reliable guy.
1/5
GoogleRating only, no written review.
5/5
GoogleI am thoroughly impressed with the cleaning services at Queens Terrace Apartment, especially by one of the team. He bring a sense of friendliness and joy to his work that is truly refreshing. The public areas are always immaculate and welcoming, thanks to his dedication and attention to detail. He goes above and beyond to ensure everything is spotless, and his cheerful demeanor brightens up the entire complex. Urban Bubble is fortunate to have such a dedicated and enthusiastic cleaner. Highly recommended!
1/5
GoogleRating only, no written review.
5/5
GoogleI am thoroughly impressed with the cleaning services at Queens Terrace Apartment, especially by one of the team. He bring a sense of friendliness and joy to his work that is truly refreshing. The public areas are always immaculate and welcoming, thanks to his dedication and attention to detail. He goes above and beyond to ensure everything is spotless, and his cheerful demeanor brightens up the entire complex. Urban Bubble is fortunate to have such a dedicated and enthusiastic cleaner. Highly recommended!
4/5
GoogleThey found my new tenant very quickly. They are efficient, informative, and professional and inform me of progress.
5/5
TrustpilotExperience with urban bubble is great.
Experience with urban bubble is great. Mohamed was very helpful and replied quickly. The price was reasonable and definitely recommending.
5/5
GoogleThank you very much Johanne for your professionalism in your work and help to follow through on settling the new tenant in our apartment in Burlington Square. We are very grateful that a new tenant was secured in the shortest time. We truly appreciate your support and best wishes to you and the lettings team. Keep up the good work!! Kind regards, Chris Wang (Malaysia)
5/5
GoogleThank you very much Johanne for your professionalism in your work and help to follow through on settling the new tenant in our apartment in Burlington Square. We are very grateful that a new tenant was secured in the shortest time. We truly appreciate your support and best wishes to you and the lettings team. Keep up the good work!! Kind regards, Chris Wang (Malaysia)
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleThe actual worst. Cant put into words how bad it is. Avoid doing business, working for, or renting from these clowns
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Questions about Urban Bubble
Which Urban Bubble office has the most reviews?
London (Patcham Terrace) has the most, with 1,109 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 796.
Where are the Urban Bubble offices?
The five Urban Bubble offices, by town:
- Coventry: 8-10 Gulson Road, Coventry, CV1 2NF
- Hove: 5 Ethel Street, Hove, BN3 3GW
- London (Patcham Terrace): Patcham Terrace, Nine Elms, London, SW8 4EX
- London (Smugglers Way): Smugglers Way, London, SW18 1EW
- Wandsworth: 45 London, Wandsworth, SW11 3SH
