Trusted Agent profile

Urban Bubble estate agents in London, Wandsworth, Hove and 1 more

3.4

★★★★★

2,133 reviews across 5 offices and 2 platforms

Urban Bubble has five offices, in London (two offices), Wandsworth, Hove and Coventry. Together they have 2,133 reviews on two platforms, rated 3.4 out of 5 overall.

Google logo

3.4 / 5

1,736

Reviews on Google

All 5 offices

Trustpilot logo

397

Reviews on Trustpilot

Business-wide

Our offices

Urban Bubble's five offices, most reviewed first. Each has its own page.

Latest reviews from every Urban Bubble office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

The worst letting agents you will ever come across... stay away at all costs or be prepared for an absolute nightmare. They ignore your calls and emails at all costs, making it impossible to get hold of them, such is their staggering sense of unprofessionalism. Do not rent through them or they will make your life a living hell.

Mark · 24 May 2024 · Urban Bubble Wandsworth

1/5

Google

Currently a homeowner in the Castle Irwell new housing estate in Salford. We pay a service charge collectively for a maintenance and ground works to be carried out as per our mortgaged contractual agreements. This company does not hold up their end of the bargain and have had several missed bin collections, maintenance not being carried out, graffitis not being removed and communal gardening not being completed properly.

Paul · 24 May 2024 · Urban Bubble Wandsworth

1/5

Google

As a landlord who entrusted Urbanbubble with the management of my property, I am compelled to share my deeply disappointing experience with their services. From the outset, Urbanbubble presented themselves as a professional and reputable letting agency, promising comprehensive management and support for property owners like myself. However, the reality could not be further from the truth. Throughout our partnership, Urbanbubble consistently demonstrated a shocking lack of competence and disregard for basic principles of property management. Communication was virtually non-existent, with emails and inquiries left unanswered for weeks on end. Attempts to address concerns or seek assistance were met with dismissive responses, if any at all. I would strongly advise against entrusting them with the management of any property, as their track record speaks for itself.

Dorothy · 24 May 2024 · Urban Bubble Wandsworth

1/5

Google

Terrible management of Alpha house Northampton. No response to issues raised. Building looks tired. No maintenance. Leaks everywhere in building. No proper cleaning service. Whole site is dirty. Lifts are playing up. Front doors do not open. Subcontracted staff on site are in the dark as to what’s going on. Service charges very high. It’s a shambles

James · 24 May 2024 · Urban Bubble Wandsworth

1/5

Google

The worst letting agents you will ever come across... stay away at all costs or be prepared for an absolute nightmare. They ignore your calls and emails at all costs, making it impossible to get hold of them, such is their staggering sense of unprofessionalism. Do not rent through them or they will make your life a living hell.

Mark · 23 May 2024 · Urban Bubble London (Patcham Terrace)

1/5

Google

Currently a homeowner in the Castle Irwell new housing estate in Salford. We pay a service charge collectively for a maintenance and ground works to be carried out as per our mortgaged contractual agreements. This company does not hold up their end of the bargain and have had several missed bin collections, maintenance not being carried out, graffitis not being removed and communal gardening not being completed properly.

Paul · 23 May 2024 · Urban Bubble London (Patcham Terrace)

1/5

Google

As a landlord who entrusted Urbanbubble with the management of my property, I am compelled to share my deeply disappointing experience with their services. From the outset, Urbanbubble presented themselves as a professional and reputable letting agency, promising comprehensive management and support for property owners like myself. However, the reality could not be further from the truth. Throughout our partnership, Urbanbubble consistently demonstrated a shocking lack of competence and disregard for basic principles of property management. Communication was virtually non-existent, with emails and inquiries left unanswered for weeks on end. Attempts to address concerns or seek assistance were met with dismissive responses, if any at all. I would strongly advise against entrusting them with the management of any property, as their track record speaks for itself.

Dorothy · 23 May 2024 · Urban Bubble London (Patcham Terrace)

1/5

Google

Terrible management of Alpha house Northampton. No response to issues raised. Building looks tired. No maintenance. Leaks everywhere in building. No proper cleaning service. Whole site is dirty. Lifts are playing up. Front doors do not open. Subcontracted staff on site are in the dark as to what’s going on. Service charges very high. It’s a shambles

James · 23 May 2024 · Urban Bubble London (Patcham Terrace)

5/5

Trustpilot

Promptly solved rent arrears

Promptly solved rent arrears. Thanks Adeeb! Great job.

Sarah · 23 May 2024 · Urban Bubble Hove

1/5

Trustpilot

still chasing our deposit and extra…

still chasing our deposit and extra costs for damage from August 2023

Lynsey · 22 May 2024 · Urban Bubble Hove

4/5

Google

The service received was efficient and effective. The staff, Adeeb, promptly attended to my issue which was resolved timely.

Yahya · 22 May 2024 · Urban Bubble Wandsworth

1/5

Google

They issue debt recovery letter without look in to the contract before their illegal action. also it is not able to contact them, phone cannot reach, email no reply, very poor.

Johnny · 22 May 2024 · Urban Bubble Wandsworth

1/5

Google

It's been a nightmare. We started the process of switching the names on the tenancy agreement last April and it took until SEPTEMBER for it to be completed. In that time it took months of phone calls and emails trying to move the process along. Incompetence is an understatement. ...So, tell me why a couple months ago I decide to pay my rent later in the day than usual (i.e. around lunchtime). Around an hour later I receive an email pressing me for my rent payment, when I've already paid it. First of all, check your records. Second of all, where was this energy a year ago?

Matthew · 22 May 2024 · Urban Bubble Wandsworth

1/5

Google

Worst service I’ve ever gotten in the whole UK. I seriously don’t know what they do every day. My dishwasher has been broken since I’ve moved in and it’s been a month without an update. They barely answer my calls and e-mails. Besides that, the moving in process was nothing but just handling keys. I don’t understand how your conscience is clear while all people experiencing problems with you in the comments.

Ezgi · 22 May 2024 · Urban Bubble Wandsworth

1/5

Google

Prospective tenant, completely baffled by the lack of communication. I'm motivated to rent a flat having recently relocated to the area, but no response to messages sent, meanwhile the flat has been sitting there for a month and was even reduced in price. I always wonder if the landlords actually know they could be making money, but it's because these agents are dragging their feet that they're not...Ridiculous.

Ivana · 22 May 2024 · Urban Bubble Wandsworth

4/5

Google

The service received was efficient and effective. The staff, Adeeb, promptly attended to my issue which was resolved timely.

Yahya · 21 May 2024 · Urban Bubble London (Patcham Terrace)

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Questions about Urban Bubble

Which Urban Bubble office has the most reviews?

London (Patcham Terrace) has the most, with 1,108 reviews rated 3.5 out of 5, followed by London (Smugglers Way) with 797.

Where are the Urban Bubble offices?

The five Urban Bubble offices, by town:

Reviews may appear on more than one platform.

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