5/5
GoogleWe met Samantha who showed us around a property, we found Samantha to be polite, courteous and very approachable. Was helpful when answering questions and easy to communicate with! Thank you.
Trusted Agent profile · Surrey
Verified
The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more
★★★★★
3,884 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,884 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
996
Reviews on Trustpilot
All 7 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's seven offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,591 reviews · 555 on Google (4.9)104 in the last 90 days
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,104 reviews · 1,103 on Google (4.9)84 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS579 reviews · 579 on Google (4.9)15 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS489 reviews · 489 on Google (4.8)13 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW164 reviews · 164 on Google (4.6)2 in the last 90 days
- The Personal Agent Epsom and Ewell163 High Street, Epsom, KT19 8EW158 reviews · 158 on Google (4.6)2 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every office of The Personal Agent
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
TrustpilotI’m thoroughly impressed by the whole…
I’m thoroughly impressed by the whole team at The Personal Agent. Charlotte, needs a special mention, as my dedicated property manager. I have been so overwhelmed by her diligence, meticulous attention to detail and nothing is ever too much! I am a first time landlord so need a bit of hand holding, which she has done relentlessly! I cannot recommend this team highly enough. 5*+. Thank you so much
5/5
GoogleRating only, no written review.
5/5
GoogleVery good customer service. Samantha was knowledgeable and informative throughout the viewing process.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery professional
5/5
GoogleFantastic experience with the team
4/5
GoogleGood service, thanks.
5/5
GoogleLovely agent. Thanks! X
5/5
GoogleReally helpful, knowledgeable and friendly agent!
5/5
GoogleVery efficient, kind and professional service.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRosie was incredibly professional and great to deal with. We were given insightful information and a top quality service all round.
5/5
GoogleRosie was great at showing us 3 properties. Explained everything and was excellent sales ambassador.
5/5
GoogleReally good viewing with Rosie from the Personal Agent in Epsom today. She was at the property before me which was impressive as I was early! Viewing was thorough and all questions answered.
5/5
GoogleRosie was very friendly, knowledgeable and helpful. She described the approved planning drawings and then had them emailed to me immediately after the viewing. I would highly recommend the Personal Agent.
5/5
GoogleRosie is great at viewing. She lets you get on and today she got the ladders out on went up to open loft hatch. She didn’t have to do this but went the extra mile
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which office of The Personal Agent has the most reviews?
Epsom (2 West Street) has the most, with 1,591 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
Where are The Personal Agent's offices?
The Personal Agent's seven offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, KT18 7RG
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Epsom and Ewell: 163 High Street, Epsom, Epsom and Ewell, KT19 8EW
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards, Epsom won Platinum, Stoneleigh won Trusted Agent and Banstead won Trusted Agent.
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