Trusted Agent profile · Surrey
Verified
★★★★★
3,884 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,884 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
996
Reviews on Trustpilot
All 7 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Personal Agent's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSarah from The Personal Agent
We had Sarah dealing with our sale of our property and were thoroughly pleased. We had complications and delays in our sale and Sarah was fantastic in chasing it up with the others involved and her communication with us was brilliant. We would 100% recommend her services and thank Sarah for all the help and advice she gave us!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat
5/5
GoogleAnna showed us around the property, very knowledgeable about the property and local area
5/5
GoogleAnna who looked after our viewing of a property was super friendly and helpful. Thankyou!
5/5
GoogleI had a viewing with Anna and she was very friendly and helpful.
5/5
GoogleQuality experience with Dan. I can totally see why these guys are market leaders in this area. Recommended.
5/5
GoogleAnna and Sam from The Personal Agent are the go to local estate agents who know their area really well, knowledgable and professional. Would highly recommend!
5/5
GoogleAnna was friendly, knowlegable and quick on her feet to show us around unexpectedly. With good knowledge of the area and house, it was a good experience!
5/5
GoogleAnna was a lovely agent, warm and friendly manner. Had a good knowledge of the home we viewed and of the surrounding area.
5/5
GoogleAnna was very professional, helpful and knowledgable during our viewing. The estate agent was efficient and responsive from our first contact and responded in a timely manner. Highly recommend.
5/5
GoogleI can’t speak highly enough of the service we got from the Personal agents team. Dan Bennett who oversaw our move was absolutely exceptional, always available, extremely professional and never stopped working to get our move through. We couldn’t thank him enough and the rest of the team.
5/5
TrustpilotSarah Goddard has been a dream!
Sales progressor, Sarah Goddard, has been a dream! We purchased a property being dealt with by The Personal Agent and Sarah did more for us then all of the solicitors involved in the chain. Great communication and so lovely! If we need a property sale in the future, we will 100% be going with The Personal Agent now thank you to Sarah and her hard work. We really appreciate all of your time, thank you so much!
5/5
GoogleSarah was warm, helpful and informative showing us around the property.
5/5
GoogleRating only, no written review.
5/5
GoogleWe viewed a property with Sarah and we were very impressed with the professionalism and attitude she showed. We have also dealt with Samantha on the phone with bookings and questions and she is exactly the same. Great work guys, keep it up!
5/5
TrustpilotSarah and Chris were both brilliant
Sarah and Chris were both brilliant and instrumental in getting my sale through. It was tricky and I really don't think the sale would have gone through had they not been so diplomatic and efficient. They were patient and constructive knowledgeable and calm. Highly recommended!Brilliant!
5/5
TrustpilotThe Personal Agent are a great team
The Personal Agent Stoneleigh branch have a great team, who have provided me with excellent service. They quickly organised an open day for viewings and we had 3 good offers within days. Since then I have been kept up to date with progress, and we have now completed. Thanks to all at Personal Agent, especially Ben and Sam.
5/5
TrustpilotPersonal Agent have offered us a premium servicen…
Personal Agent have offered us an excellent service from the start to the end - thank you to Gareth, Rosie, Ray and Chris. However the heartfelt thanks for the most amazing service has to go to Sarah Goddard our dedicated progresser. A warm engaging lady whose attention to detail is excellent - and she really appreciates the fact that moving is challenging and so much more than a transaction. We cannot speak more highly of Sarah. Thank you Chris and all the team - a wonderful service.
5/5
GoogleStaff have been excellent and then was shown a property by Sarah who was really informative and helpful. Would recommend.
5/5
GoogleWonderful estate agents! I have had a viewing with Sam and spoken to Sarah a lot and they have been great to deal with
5/5
GoogleSamantha has be absolutely fantastic. When showing us around she answered all our questions, her knowledge is brilliant and very helpful, her communication is amazing. Thank you Samantha 😀 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Epsom (2 West Street) has the most, with 1,591 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
The Personal Agent's seven offices, by town:
Yes. In The Trusted Agent 2026 awards, Epsom won Platinum, Stoneleigh won Trusted Agent and Banstead won Trusted Agent.
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