5/5
GoogleExcellent! Using The personal agent in Epsom was the best choice we could have made when selling our house. Chris was incredibly helpful and made sure the chain were up to speed every step of the way. I would strongly recommend them.
Trusted Agent profile · Surrey
Verified
The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more
★★★★★
3,884 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,884 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
996
Reviews on Trustpilot
All 7 offices
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's seven offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,591 reviews · 555 on Google (4.9)104 in the last 90 days
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,104 reviews · 1,103 on Google (4.9)84 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS579 reviews · 579 on Google (4.9)15 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS489 reviews · 489 on Google (4.8)13 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW164 reviews · 164 on Google (4.6)2 in the last 90 days
- The Personal Agent Epsom and Ewell163 High Street, Epsom, KT19 8EW158 reviews · 158 on Google (4.6)2 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every office of The Personal Agent
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRay was fantastic on a recent viewing. Really informed and straightforward. Told us a lot about the property we were viewing but also really informed about other potential options given we probably weren’t quite in a position to offer on the one we had gone to see. Thoroughly recommended.
5/5
GoogleRosie was fabulous at our viewing!! Really friendly and answered all our questions with ease. Her knowledge on the property was fab, and she really went above and beyond to make sure we had all the info we needed. She even followed up with us straight away to drop her an email with any more questions we might have (as we had a lot of Q’s!)😂 Really lovely experience so far, thanks so much Rosie :)
5/5
GoogleAmazing service from all - such a helpful, friendly, informative bunch. Adam, Ray and Rosie were stars, couldn’t have asked more from them. Some super happy buyers here! Felt super impartial and fair :) Adam guided us through the last steps of our offer so calmly and kept us looped in throughout - v grateful.
5/5
TrustpilotVery happy with our experience
Very happy with our experience with the personal agent, especially our dealings with Chris and Cheryl! Thank you!
5/5
GoogleSamantha is just brilliant, she is polite , courteous and a very pleasant young lady. She took her time showing us around the property , answered all our queries. We found her to be very a very positive person. She definitely is a keeper. Mrs Ikram
5/5
TrustpilotExcellent
The young lady who showed us around was very helpful. She was polite, curtious and knowledgeable. She took her time showing us around the property answering all our questions.
5/5
TrustpilotExcellent Service
Excellent Service from Callum and the Team at Epsom.They helped tremendously in what has been a stressful time ‘moving et al.Callum in particular has been extremely helpful guiding me through the process. Much appreciated.
5/5
TrustpilotThe Personal Agent have managed my…
The Personal Agent have managed my property for several years, and I have always found them and particularly Michelle to be very efficient and professional
5/5
GoogleRosie is very polite and is having lots of patience to answer all of my questions.
5/5
GoogleRosie was a great estate agent! Lots of knowledge of the property! xx
5/5
GoogleThis is a review for Rosie, not the personal agent company Epsom. She went out of her way to make myself and my partner comfortable, giving detailed information on each property. I definitely recommend her.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat viewing with Sam.
5/5
GoogleAnna was professional and very helpful
5/5
GoogleA branch of very proactive and professional agents. Anna in particular was dynamic, with a great attitude.
5/5
GoogleThe personal agent were caring and very helpful to me and my husband especially Frank and Andrew we are not internet friendly we are old school I would recommend them to anyone thanks personal agent
5/5
GoogleGreat help and support from Paul Davis ! He offers first class service and everything a buyer would want when starting their search …
5/5
GoogleThe Personal Agent managed to sell our house although we had been on with another agent. good communication system and kept me informed. Recommend this agent
5/5
GoogleVery professional and helpful throughout the whole house purchase process. Paul made sure to respond to queries quickly and keep things ticking along at a steady rate. We had no issues from house viewing stage to final completion.
5/5
GoogleA proactive team who go above and beyond to achieve the best for their client. Excellent communication throughout, so you know what is going on at every stage. All the team are friendly, but professional. Special thanks go to Dan and Frank. Would highly recommend this estate agent, I already have to several friends.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which office of The Personal Agent has the most reviews?
Epsom (2 West Street) has the most, with 1,591 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
Where are The Personal Agent's offices?
The Personal Agent's seven offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, KT18 7RG
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Epsom and Ewell: 163 High Street, Epsom, Epsom and Ewell, KT19 8EW
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards, Epsom won Platinum, Stoneleigh won Trusted Agent and Banstead won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
