Every review we hold for the Epsom office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommend Dan! He has successfully sold my house twice and helped me purchase my new home. He is patient, hardworking, and incredibly diligent, always keeping me informed and supported throughout the process.
Beyond being a great estate agent, Dan takes the time to build genuine relationships with his clients, which makes a huge difference during what can often be a stressful experience. I wouldn't hesitate to use him again in the future.
Nathalie · 1 August 2026
Agent replied · 22 August 2026
Dear Nathalie,
Thank you so much for your wonderful review! We're delighted to hear that Dan has been able to support you not only with selling your home twice but also with finding your new one.
Buying and selling property can be a stressful experience, so it's fantastic to know that Dan's patience, dedication and commitment to keeping you informed made such a positive difference. Building genuine relationships with our clients is something we truly value, and we're so pleased this was reflected in your experience.
Thank you again for your trust and recommendation. We wish you every happiness in your new home, and if we can help you again in the future, we'll be here.
Kind regards
★★★★★ 5/5
GoogleI have found The Personal Agent to be very good and in particular their staff member Rosie.
Rosie has shown me around four properties so far and for each one she has been able to answer detailed questions about the property. Rosie is extremely professional and a great asset to them. I actually purchased my current property through The Personal Agent and they gave a flawless service then
Karen · 19 August 2026
Agent replied · 22 August 2026
We really appreciate you sharing your experience Karen, thank you
★★★★★ 5/5
GoogleDaniel has been great during the start of of moving process always on hand to answer any questions we have and has the knowledge of the industry to answer…it’s a pleasure to leave him in charge of showing people around our home knowing your in safe hands and always calls to tell you “its all locked up and viewings are completed “
Well done Dan and thank you for always being on hand to help and advise 5*
Spencer & Tina
Spencer · 8 August 2026
★★★★★ 5/5
GoogleJust wish to use this space to say thank you so much to Alice who has been brilliant dealing with all our property enquiries 🙏x …
Samira · 1 August 2026
Agent replied · 22 August 2026
Thank you for sharing Samira, Alice is always helpful and really appreciates you acknowledging this.
Kind regards
★★★★★ 5/5
GoogleRosie was very helpful and knowledgeable when showing us a property. Very kind to our children and made the viewing calm and fun for them.
LT · 25 July 2026
Agent replied · 22 August 2026
Hi LT,
Thank you for your lovely review! We're so pleased to hear Rosie made your viewing such a positive experience. It's wonderful that she helped your children feel … More
★★★★★ 5/5
GoogleAs a first-time buyer, viewing our first ever property, Rosie was lovely. On time, smiley and answered all our questions, as we continue to look for our new home, I wouldn't hesitate to view with The Personal Agent again.
Ellie · 30 March 2026
Agent replied · 13 April 2026
Thank you for sharing Ellie and your 5 star review
★★★★★ 5/5
GoogleRosie was personable and professional throughout our viewing. She made us feel comfortable, answered any questions we had and didn’t rush us or put any pressure on us. Would highly recommend!
Charlotte · 10 April 2026
Agent replied · 13 April 2026
Thank you for your wonderful feedback Charlotte! We’re so pleased to hear Rosie made you feel comfortable and supported throughout your viewing, she’ll be delighted with your recommendation
★★★★★ 5/5
GoogleThank you to everyone at The Personal Agent for a smooth sale. Friendly and knowledgeable team.
Big thank you to Dan and to Sarah, for her proactive and friendly approach to …
Simonne · 30 March 2026
Agent replied · 13 April 2026
Dear Simonne,
Thank you very much for your kind feedback, it was a pleasure assisting you with your sale. I will be sure to pass your comments on to Dan and Sarah. Wishing you all the best for the future.
★★★★★ 5/5
GoogleThanks Rosie for showing us around the property and answering all my questions.
Helen · 1 August 2026
Agent replied · 22 August 2026
Thank you for your 5-star review Helen.
★★★★★ 5/5
GoogleRosie was really welcoming and helpful today.
Mary · 1 August 2026
Agent replied · 22 August 2026
Hi Mary,
We appreciate you taking the time to share and for your 5-star review.
Kind regards
★★★★★ 5/5
GoogleRosie was helpful, pleasant and informative. Thank you.
Philip · 25 July 2026
Agent replied · 22 August 2026
Thats great to hear, and thank you for sharing Philip.
★★★★★ 5/5
GoogleThe viewing with Rosie was excellent. She was well informed about the property and highlighted aspects that were important to me.
R · 9 April 2026
Agent replied · 13 April 2026
Thank you for your 5 star review
★★★★★ 5/5
GoogleRosie was very friendly and informative and it was a breeze of a viewing
Tom · 30 March 2026
Agent replied · 13 April 2026
Thank you for your review Tom
★★★★★ 5/5
GoogleSarah Goddard was amazing… kept us informed about what was happening..Helpful .. friendly … an absolute star …. Sarah Thankyou
Sallyann · 15 August 2026
★★★★★ 5/5
GoogleI have had a very positive experience with Personal Agent in selling my house. I have found staff to be very friendly and also very responsive to any issues or enquires I have had in the sales process.
Duncan · 22 July 2026
Agent replied · 22 August 2026
Hi Duncan,
Thank you for taking the time to write a review, and for trusting us with the sale of your home.
Kind regards
★★★★★ 5/5
GoogleI had a fantastic experience with Personal Agent, and it was all thanks to Rosie! From start to finish, she was incredibly helpful and kind, making the whole process so much easier than I expected. Rosie went above and beyond to answer all my questions, guide me through every step, and ensure I felt comfortable and confident throughout. Her professionalism and genuine care really stood out. It’s clear she is passionate about what she does and truly values her clients. I can’t recommend Rosie and the team at Personal Agent highly enough!
Alicia · 8 January 2025
★★★★★ 5/5
GoogleRosie was great a my viewing. Very informative, friendly and answered any questions I had.
Lucy · 19 August 2026
★★★★★ 5/5
GoogleRosie is a very professional and knowledgeable Estate Agent. My wife and I attended a viewing with her today. Not only did she show the house, but also showed the potential for upgrades.
Bob · 11 April 2026
★★★★★ 5/5
GoogleRosie was very approachable and friendly, she tried her best to answer all my queries.
Mansi · 15 August 2026
★★★★★ 5/5
GoogleRosie has good knowledge of the local area and was able to answer questions regarding the property and sellers position. Her friendly and positive outlook is well received when viewing future homes.
Stewart · 1 August 2026
Agent replied · 22 August 2026
Hi Stewart,
Thank you for taking the time to leave such a lovely review!
We're so pleased to hear that Rosie's local knowledge and understanding of the property and the sellers' position helped make your viewing experience more informative and reassuring. It's also wonderful to know that her friendly and positive approach made such a great impression.
We'll be sure to pass your kind words on to Rosie. We wish you all the very best with your property search and hope to help you find the perfect home soon!
Kind regards
★★★★★ 5/5
GoogleRosie was very helpful with our viewings and knowledgable with all our questions - thank you!
Alex · 1 August 2026
★★★★★ 5/5
GoogleI can honestly say The Personal Agent were fabulous from start to finish and all of the in between on the sale of our home.
From meeting Richard and Ray when we first enquired, to having Chris Shaw as the person dealing with the sale.
They all made it special, but I would like to give extra thanks to Chris, I definitely found him to be so personable, helpful, unbiased and just all round a man who certainly knows his stuff. Nothing was ever too difficult and he kept us in the loop for the whole journey.
The Personal Agent are the go to Estate Agent for our local area for a reason. I highly recommend them.
Thank you all so much.
Vanessa · 2 November 2024
★★★★★ 5/5
GoogleRosie was helpful and friendly and gave me detailed information about the property
Hermione · 1 August 2026
★★★★★ 5/5
GoogleWe had a great experience with Rosie, she was professional and knowledgeable.
She made us feel welcome, gave us space to look around without rushing us (even though we were a bit late), and was very helpful about the local area, including schools and parks.
Enkeleda · 6 April 2026
Agent replied · 13 April 2026
Dear Enkeleda, Thank you for your lovely feedback! We’re so pleased to hear Rosie made you feel welcome and provided such helpful insights, she’ll be delighted to hear your kind words
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
