5/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey
Verified
The Personal Agent estate agents in Epsom, Banstead, Stoneleigh and 2 more
★★★★★
3,884 reviews across 7 offices and 4 platforms
The Personal Agent has seven offices, in Epsom (three offices), Banstead, Stoneleigh, Epsom and Ewell and West Ewell (Surrey). Together they have 3,884 reviews on four platforms, rated 4.9 out of 5 overall.
2,847
Reviews on Google
All 7 offices
40
Reviews on Facebook
All 7 offices
1
Reviews on The Trusted Agent
All 7 offices
996
Reviews on Trustpilot
All 7 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
The Personal Agent's seven offices, most reviewed first. Each has its own page.
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,591 reviews · 555 on Google (4.9)104 in the last 90 days
- The Personal Agent Epsom (2 West Street)2 West Street, KT18 7RG1,104 reviews · 1,103 on Google (4.9)84 in the last 90 days
- The Personal Agent Banstead141 High Street, SM7 2NS579 reviews · 579 on Google (4.9)15 in the last 90 days
- The Personal Agent Stoneleigh62 Stoneleigh Broadway, KT17 2HS489 reviews · 489 on Google (4.8)13 in the last 90 days
- The Personal Agent Lettings & Management163 High Street, KT19 8EW164 reviews · 164 on Google (4.6)2 in the last 90 days
- The Personal Agent Epsom and Ewell163 High Street, Epsom, KT19 8EW158 reviews · 158 on Google (4.6)2 in the last 90 days
- The Personal Agent West Ewell220 Chessington Road, KT19 9XA23 reviews · 23 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every office of The Personal Agent
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRosie was very helpful and answered all of our questions
5/5
GoogleVery helpful with our recent property viewing. Many thanks.
5/5
GoogleVery great house and appreciate Rosie tell everything about the property.
5/5
GoogleRosie was very helpful with any questions we had regarding the property.
5/5
GoogleRosie was helpful during our viewing, answering questions with a lot of information, very friendly.
5/5
GoogleHad a great viewing with Rosie from the Personal Agent. She was approachable, friendly and knowledgeable.
5/5
GoogleReally great agents. Rosie showed us round a property, she was super organised and helpful.
5/5
GoogleI had an excellent experience with Rosie. She was professional, knowledgeable, and incredibly helpful throughout the entire process.
5/5
GoogleI cannot rate Ray highly enough. His communication was excellent. He made the whole process stress free. Very grateful!
5/5
GoogleRay really went above and beyond in his service and ensuring the whole chain exchanged in good time. Really happy with his service and support. Would thoroughky recommend.
5/5
GoogleAs a potential buyer I found The Personal Agent very professional, informative and reliable when compared with competitors. They respond to my queries very quickly. Rosie in particular was very helpful. I would recommend them.
5/5
GoogleSarah Goddard, I don't know if I can find the right words and to recommend her enough. Such a patient, professional dedicated and friendly estate agent I've ever met. Even if I'm not the easiest customer she was always there and helping me through all the procedures. All The Personal Agent team are very good but Sarah is the special one(lucky they have her in their team) Thank you so much for everything, really appreciate your efforts. 🌹
5/5
TrustpilotHighly recommended
I recently let out my property with The Personal Agent. Sameer was my contact within the agency. I found the process was managed efficiently, availability and responses were excellent, communications were clear, and advice was on hand when needed. Very please with how things went. I wouldn't hesitate to recommend as the service was top-notch.
5/5
TrustpilotCallum was very cheery and welcoming at…
Callum was very cheery and welcoming at the viewing . He took on board my comments .
5/5
TrustpilotGood experience
Sarah has handled our sale and purchase effectively and professionally. She followed all the necessary steps in the process, and her assistance was particularly valuable due to the length of the chain.
5/5
TrustpilotExcellent service in all respects
Excellent service in all respects, We had a very long chain and Ray made the whole process seamless and stressfree. Very happy.
5/5
GoogleI recently dealt with sammy and found her very professional would definitely recommend her as a local agent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Personal Agent
Which office of The Personal Agent has the most reviews?
Epsom (2 West Street) has the most, with 1,591 reviews rated 4.9 out of 5, followed by Epsom (2 West Street) with 1,104.
Where are The Personal Agent's offices?
The Personal Agent's seven offices, by town:
- Banstead: 141 High Street, Banstead, Surrey, SM7 2NS
- Epsom (2 West Street): 2 West Street, Epsom, KT18 7RG
- Epsom (2 West Street): 2 West Street, Epsom, Surrey, KT18 7RG
- Epsom and Ewell: 163 High Street, Epsom, Epsom and Ewell, KT19 8EW
- Lettings & Management: 163 High Street, Epsom, Surrey, KT19 8EW
- Stoneleigh: 62 Stoneleigh Broadway, Surrey, KT17 2HS
- West Ewell: 220 Chessington Road, West Ewell, Surrey, KT19 9XA
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards, Epsom won Platinum, Stoneleigh won Trusted Agent and Banstead won Trusted Agent.
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