Rook Matthews Sayer estate agents in Whitley Bay, Morpeth, Ashington and 5 more

★★★★★ 5/5

Trustpilot

Amazing service

We have had a great experience from start to finish with the Ashington Branch at RMS.Alistair our Mortgage Adviser has been fantastic, can't recommend him enough. He has been a massive help to myself and my partner. Took his time to explain everything through as we are first time buyers and was patient with us.Overall very happy and made our first time buying experience less daunting!

Laura · 19 September 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Google

Bought our house through RMS in morpeth, friendly staff, house sale was very smooth with no issues

Tom · 19 September 2023 · Rook Matthews Sayer Morpeth

★★★★★ 4/5

Google

The staff were very accessible and helpful and kept us informed throughout. They found a buyer for our property after previous difficulties, and saw the sale through to a successful conclusion. The only slight disappointment was the price achieved, slightly lower than expected, but in a difficult market.

Lynne · 19 September 2023 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

Thank you to the team in the Morpeth office for their professional service and help in selling the house. I was kept up to date and well informed throughout the sale. I thoroughly recommend them if you are looking for an estate agent.

Sue · 19 September 2023 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

Helpful and professional staff at Morpeth branch, responsive and kept us informed throughout. This sale was straightforward but we felt RMS were on the ball throughout and dealt with any issues quickly and effectively

Ian · 19 September 2023 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

RMS Morpeth found a buyer quickly for my property, and followed through keeping me informed throughout the process. It seemed a long time, but in fact was just under 3 months, which in the current climate was excellent. I wouldn’t hesitate to recommend them.

Kim · 19 September 2023 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

A huge thank you to all the team at RMS in Morpeth. From the first meeting with Ann through to completion of the sale of my mother's house, my sisters and I were kept fully informed. The service provided was professional throughout and sensitive to the fact that this was a probate sale. I would have no hesitation in recommending them.

Andy · 19 September 2023 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Trustpilot

Great Team

Had a great experience from start to finishing in selling my property with RMS Gosforth, can’t thank them all enough for the help.Neil the mortgage advisor has massively helped me and my partner in obtaining our new mortgage and has always been a great help to me for the past few years looking after my mortgages! He is an asset to the company and I couldn’t of done it without him.

Laura · 16 September 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

West Denton Branch excellent service

excellent service, found a buyer for our property within 2 days. Good communication and always available Would definitely recommend

CG · 9 September 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

Excelled again!

Excelled again!Alistair Bowman my financial adviser from RMS has excelled in making my remortgage stress free and got me an amazing deal. He promptly contacted me and kept me informed of every step. I can not recommend him enough. Thank you.

Caroline · 5 September 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

We just bought our first house which…

We just bought our first house which was being sold by Rook Matthews Sayer. From start to finish they had excellent communication and kept us informed. We were helped by Eve, the senior office manager, and Natalie, the sales progressor. Both were extremely extremely helpful. I don’t think we would have completed the purchase on schedule if it wasn’t for Natalie’s efforts. She answered every single query we had and helped deal with both sets of solicitors. We can’t thank her enough. I would recommend purchasing a house through Rook Matthews Sayer.

Toby · 2 September 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

Fantastic

Sold my house through the Blyth office. They were fantastic. Everything went to plan, communication was great. The fact they have an office and you can pop in if you have any questions. Would definitely use them again.

Karla · 1 September 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

Lovely helpful staff

Lovely helpful staff. Made life much easier in purchasing a property.

Christine · 30 August 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Google

I would highly recommend using Alistair and the team for being a first time buyer. They helped with everything, and went above and beyond. Couldn't say anything but the best!

Emma · 22 August 2023 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Yet again a fantastic service from Alistair at RMS mortgage advice. He was able to get us the best deal to suit our needs in this financially unstable time. We would definitely recommend him and use his services in the future.

Liam · 22 August 2023 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Mortgage advisor service is absolutely fantastic, Alistair is an expert with a wealth of expertise, and for the last 7 years has been able to set us up with three exclusive mortgage deals for his customers. All of which have been more competitive rates than I could find independently. Would highly recommend to anyone.

Shaun · 22 August 2023 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Thank you to RMS Morpeth for all the help during the purchase of my new home, all the staff especially Michael, were always so nice, always happy to help and give any advice. We would recommend them to anyone!

Lauren · 20 August 2023 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

RMS Morpeth were just amazing . From the moment I met with the team in their office I was impressed by how professional and friendly the whole team were. They answered my many questions patiently and kept me regulalrly updated with progeress along the way. Highly recommend this branch. Thank you

Lynda · 20 August 2023 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

Had a really good experience with all the staff when selling my mothers house & am now selling my own house through them too! They consulted and kept me informed throughout the process & were very helpful from start to finish.

Catherine · 20 August 2023 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Trustpilot

Mortgage advisor service is absolutely…

Mortgage advisor service is absolutely fantastic, Alistair is an expert with a wealth of expertise, and for the last 7 years has been able to set us up with three exclusive mortgage deals for his customers. All of which have been more competitive rates than I could find independently. Would highly recommend to anyone.

Shaun · 2 August 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

Friendly Helpful & Efficient

We recently sold a property in Ponteland through RMS. All of the staff we dealt with were friendly, helpful and efficient and the sale went through quickly without a hitch. Thank you for your great service!

Paul · 2 August 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 1/5

Trustpilot

STAY CLEAR, RENT FROM A MORE REPUTABLE COMPANY

My daughter picked up her keys for her 1st rented flat yesterday. They had assured her the carpets had been cleaned, yet they were rotten! My white socks came out black on the bottom when leaving! No end of tenancy clean had been done, i have photos and Videos at the state of the Place with dirt, dust, hair lying all over, a manky shower screen, toilet covered in urine and faeces! The fridge freezer is a shambles, and they are refusing to sort it out! The carpets need replacing never Mind a clean, but my daughter had said as long as they had been cleaned she would be happy to take it. They lied through their teeth saying they had been cleaned, made her sign the contract before letting her check! And surprise surprise they hadn’t been cleaned! Now they don’t want to know!Abysmal service!!

Roisinandjames · 2 August 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

First time buyer

Can't fault the Forest Hall or Ashington branches. Lovely experience and having Alistair made the process much less daunting and much more trustworthy. Highly recommend

Emma · 2 August 2023 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

RMS MORPETH

Execellent customer service at the Morpeth branch. Kept us informed of the progress with a regular phone call. Friendly and efficient…A special thank you to Ann Brodie for helping us all the way to completion…

Alison · 26 July 2023 · Rook Matthews Sayer Whitley Bay