Rook Matthews Sayer estate agents in Whitley Bay, Morpeth, Ashington and 5 more

★★★★★ 5/5

Trustpilot

I bought my house from Rook Matthew’s Sayer Whitley Bay

I purchased my house from Rook Matthew’s Sayer in Whitley Bay. The whole matter was completed swiftly and without any issues. Any individual queries I had to raise were dealt with efficiently by Lisa. I would have no hesitation in recommending them for house purchase or sale.

Marie · 29 October 2024 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Trustpilot

Brilliant Service from Rook Matthews Bedlington

I woud highly recommend Rook Matthew Sayer Bedlington and the mortgage advisor services provided by Alistair Bowman. Alistair made the whole process so easy from our first appointment to find out our budget all the way through to the completion on our new home. Thank you to all the team at Rook Matthews for helping us find our home, we are over the moon!

Luke · 27 October 2024 · Rook Matthews Sayer Alnwick

★★★★★ 5/5

Trustpilot

When purchasing our first home we had…

When purchasing our first home we had the pleasure of working with Neil Walton who helped us with not only our Mortgage, but with every question we had throughout the process. He was extremely quick to respond and always went the extra mile to help us.Outside of being great at his job, Neil is also a pleasure to work with on a personal level. Could not recommend him as your mortgage advisor more.

Louis · 27 October 2024 · Rook Matthews Sayer Alnwick

★★★★★ 5/5

Trustpilot

Wonderful Wendy at Ashington!

Wendy, at the Ashington branch gave an incredible level of customer care. She listened to my needs, actively searched for suitable properties and communicated frequently. Literally the most pro-active agent I've ever experienced. Thank you, Wendy. If I ever open an estate agents, I'll be poaching you!

Vicky · 25 October 2024 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Trustpilot

I just wanted to say a big thankyou to…Alistair and the team

I just wanted to say a big thankyou to the Rook Matthews Sayers branch at Ashington . I recently had my mortgage review and change over . Alistair from the branch dealt with me, the service was excellent he was very professional and approachable and explained every part of the process to me . The review and change over went smoothly and I'm now continuing on my affordable mortgage plan . Thankyou so much to all of the team . Godbless. Deborah Green

Deborah · 23 October 2024 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Trustpilot

Neil Walton has given me so much help…

Neil Walton has given me so much help throughout the entire process. I am first time buyer and he has given me so much clarity and assurances on things that initially seemed daunting. 10/10 would recommend.

Matthew · 23 October 2024 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

We have had a really excellent level of service throughout the selling process with RMS Hexham. The whole team were friendly, helpful and always on hand if I had any questions from valuation to completion. James took the time to help us with some buying queries too, even though we were buying through another estate agent. He was very helpful and trustworthy. The whole team have been great and we will definitely use again in future if we need.

Daisy · 23 October 2024 · Rook Matthews Sayer Hexham

★★★★★ 5/5

Google

Morpeth Branch: Thank you to everyone involved especially Sandra and Anne (although we had great service from the whole team). Service impeccable from the initial valuation to the photos, marketing and sale. Very speedy and we appreciated the regular and helpful communication throughout.

G · 19 October 2024 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

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West denton branch have been brilliant…

West denton branch have been brilliant with the recent sale of grandads house. There was a lot of hiccups along the way to do with his non land registry and boundary lines. They supported us all of the way through it and even attended the property for us while we were on holiday as there was an alarm going off

Tracy · 18 October 2024 · Rook Matthews Sayer Hexham

★★★★★ 5/5

Trustpilot

The staff are excellent special thank you

The staff are excellent special thank you to Wendy, as we are now in our new forever home.Thank you so much

N · 18 October 2024 · Rook Matthews Sayer Hexham

★★★★★ 5/5

Google

I asked 3 different estate agents to value my property but Alison from Whitley Bay RMS was by far the most professional, well prepared and definitely very keen to have the business. The office staff were equally professional and dedicated to find a buyer. I opted for accompanied viewings and always received full details prior to the viewings and feedback after. The first offer fell through but the staff remained positive and supportive, and it wasn't long before another offer was made. I received weekly updates about the progress of the sale so any issues could be resolved quickly. I found every member of staff I dealt with to be very professional and courteous. I wouldn't hesitate to recommend Whitley Bay RMS. Such a brilliant and hard working team! Thanks to you all.

Anne · 15 October 2024 · Rook Matthews Sayer Bedlington

★★★★★ 4/5

Google

Dedicated and professional staff who supported through a sale which was difficult. Thank you!

Heritage · 15 October 2024 · Rook Matthews Sayer Bedlington

★★★★★ 5/5

Google

Alison and the team could not have done more to progress the sale. They were always available to discuss anything that cropped up or would get back in touch promptly. Professional and knowledgeable throughout.

Tracey · 15 October 2024 · Rook Matthews Sayer Bedlington

★★★★★ 3/5

Google

Was added to their mailing list but for some reason taken off without any notice. Staff could be more helpful!

Mohammed · 15 October 2024 · Rook Matthews Sayer Bedlington

★★★★★ 5/5

Google

The team were great, super friendly, understanding and helpful. Would definitely recommend! Thank you to Ally, Lisa and Suzanne

Kelsey · 15 October 2024 · Rook Matthews Sayer Bedlington

★★★★★ 5/5

Google

Suzanne and the rest of the team has done an amazing job and very professional when handling and dealing with solicitors will definitely recommend to anyone thanks again Callum

Callum · 15 October 2024 · Rook Matthews Sayer Bedlington

★★★★★ 5/5

Google

I highly recommend their services for anyone who want to buy properties in this area. Jan, Suzanne and others have been extremely helpful and helped me through the entire process. They were always available during working hours and I could reach them by calling to ask for progress or enquiries. Without them, I could not complete the purchase in just 2 months! I will always be grateful for their help for my first property purchase in my life.

Chun · 15 October 2024 · Rook Matthews Sayer Bedlington

★★★★★ 2/5

Google

Very poor service from the beginning. Firstly, they took photos of the house on a basic iPhone… Secondly, it’s been on the market since August and we are the ones chasing them up asking what’s happening, if we can market it more instead of them advising us what to do next Not only that, but we were meant to have a viewing on Saturday and we called them up asking what’s happening, they said they’ll call the viewer and see what’s happening. We waited around all day for a response as we weren’t sure whether they were coming to view the house or not… Would not recommend, going for another provider in the area

Smart · 15 October 2024 · Rook Matthews Sayer Newcastle Upon Tyne (120 Roman Way)

★★★★★ 5/5

Google

We would like to say a big thank you to Bruce, Claire and Ellie at Rook Matthew Sayers, West Denton. Their professionalism, knowledge and experience all helped in the recent sale of my late mother's house. They were all very supportive and nothing was a problem to them and we would not hesitate to recommend Rook Matthews and their team to anyone. Thanks again Robert, Sharon and John

Sharon · 15 October 2024 · Rook Matthews Sayer Newcastle Upon Tyne (120 Roman Way)

★★★★★ 5/5

Trustpilot

An amazing team at the Blyth office of…

An amazing team at the Blyth office of RMS, from the valuation to completion. Kept us informed every step of the way. Very helpful if we had any queries. Everyone was very helpful & friendly. Overall service has been excellent. The only thing we feel & it’s only feedback is that when we were being shown around properties it would have been useful for that person to have a little knowledge about that property.

Moira · 14 October 2024 · Rook Matthews Sayer Hexham

★★★★★ 5/5

Trustpilot

Alison and the team were knowledgeable…

Alison and the team were knowledgeable and professional throughout and always available to discuss any issues that arose.

Tracey · 14 October 2024 · Rook Matthews Sayer Hexham

★★★★★ 4/5

Trustpilot

Benwell

Helpful and responsive

Mr · 12 October 2024 · Rook Matthews Sayer Hexham

★★★★★ 5/5

Trustpilot

RMS Bedlington

RMS Bedlington were professional, courteous and supportive throughout the process of selling our property.We asked three agents to view and recommend. RMS suggested the highest market value and achieved the asking price for us.

Bill · 12 October 2024 · Rook Matthews Sayer Hexham

★★★★★ 5/5

Google

So happy with the care and attention we received from Hannah and the rest of the team. They were thorough in showing us round our new house, very easily contactable and were quick to answer any questions we had. I would definitely recommend and use again if ever needed.

Emma · 11 October 2024 · Rook Matthews Sayer Amble