Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery friendly service, upfront and honest, kept us informed with regards to any information regarding the buying of the property thank you to Kay and the team
Thank you so much for your kind words, Daniel! 😊 We truly appreciate you taking the time to share your experience. It’s wonderful … More
5/5
GoogleLiv was extremely professional while showing us the property and provided thorough, detailed answers to all of our questions.
Thank you so much for your kind words, Emily! 😊 It was truly a pleasure working with you. I’m so glad I could provide the … More
5/5
GoogleGreat service and friendly service
Thank you so much for your lovely feedback, Emma! 😊 We’re so pleased to hear you had a great experience and found our team friendly … More
5/5
GoogleThank you to Katie Jessie and Ellie they have been amazing in keeping in touch with me with my property search! They have been very informative and super friendly couldn’t recommend enough Thank you !
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie, Jessie, and Ellie have been amazing at keeping in touch, informative, and super friendly throughout your property search. Your recommendation means a lot … More
5/5
GoogleGreat assistance from the Rainham office today, especially from Grace who helped me answering all my queries
⭐️⭐️ Thank you for your kind feedback! We’re really pleased to hear you received great assistance from the Rainham office, and that Grace was especially helpful in answering all your queries. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleAn incredibly friendly team with a strong support system that truly goes the extra mile. Thank you James and team 😊 …
Thank you so much for your wonderful feedback, Azuka! 😊 We’re delighted to hear that you felt supported and experienced the extra effort … More
5/5
GoogleEllie was great with answering my queries regarding my potential rental property Thankyou so much for your help Ellie !
5/5
GoogleOlivia is very responsive and accommodating. She’s easy to talk to and doing great with her job. Thank you
Thank you so much for your lovely feedback, Mjoy! 😊 We’re so pleased to hear that Olivia has been responsive, accommodating, and … More
5/5
GoogleEmma was really helpful showing us around a property. She was able to answer questions that we had and was very friendly!
Thank you so much for your lovely review, Megan! 😊 We’re so pleased to hear that Emma was able to help you during your property … More
4/5
GoogleEmma was an amazing agent who showed me around and was very professional
Thank you so much for your kind words, Samson! 😊 We’re delighted to hear that Emma provided such a professional experience while … More
5/5
GoogleVery straightforward and easy house viewing. Liv was very helpful showing around and answering my questions for property. Thanks.
Thank you so much for your great feedback, Fahri! 😊 We’re so pleased to hear that your house viewing was straightforward and easy. … More
5/5
GoogleEmma was very helpful and knowledgeable. Very lovely experience
Thank you so much for your lovely feedback, Danielle! 😊 We’re delighted to hear that Emma was helpful and knowledgeable, and that you … More
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review, Susan! ⭐😊 We truly appreciate your support it means a lot to our team. If there’s ever … More
5/5
Googlethanks to jess for kindly helping me to find out my first property i hope i will get my house very soon 💯💕 …
Thank you so much for your lovely feedback, Baris! 😊 We’re so excited to be part of your journey to finding your first property, … More
5/5
GoogleKatie was an outstanding estate agent, she gave me the opportunity to view 2 property on Saturday. She’s a great listener, patiently answered every question, and stayed super …
⭐️⭐️ Thank you so much for your wonderful feedback, Banji! We’re thrilled to hear that Katie provided such professional, attentive, and helpful service, making your viewings smooth and stress-free. Your recommendation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleIt wasn’t bad at all
⭐️⭐️ Thank you for your feedback! We’re glad to hear your experience was positive overall. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWe had a fantastic experience with Katie from start to finish. She professional, responsive, and genuinely committed to helping us. Thank you
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had a fantastic experience with Katie and that she was professional, responsive, and committed to helping you throughout. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI had a very positive experience dealing with Katie as my letting agent. She was professional, responsive, and easy to communicate with throughout the process. Any queries I had were answered promptly, and she kept me well informed at each stage.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie provided such a professional and responsive service, and that she kept you well informed throughout the process. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleThe team is super attentive, considerate and understand the stress of property searching. Thank you Jess and Jo for all your support, you're doing a fantastic job👍 …
5/5
GoogleDan was great
Thank you so much for your feedback, Annette! 😊 We’re so pleased to hear that Dan made a great impression. We’ll be sure to pass … More
4/5
GoogleVery Efficient Service. Chased up when needed.
⭐️⭐️ Thank you for your feedback! We’re pleased to hear you found our service efficient and responsive. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleKatie is a very nice person and always happy to help.Thank you!
⭐️⭐️ Thank you for your kind words! We’re delighted to hear that Katie has been so helpful and supportive. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleAmazing! Completed our viewing with Katie. So polite and answered all our questions clearly and also helped us with some blocks that we had. The help we received after the viewing was just as good. Couldn’t have gone any better thank you so much!
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie made your viewing such a positive experience and was able to answer all your questions clearly. It’s great to know the support after the viewing was just … More
5/5
GoogleKatie is so friendly, punctual, polite and reliable.
⭐️⭐️ Thank you for your lovely feedback! We’re delighted to hear that Katie’s friendly, punctual, and reliable approach made such a positive impression. From Kelly & the Lettings Team ⭐️⭐️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
