Trusted Agent profile
Verified
★★★★★
8,203 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,203 reviews on four platforms, rated 4.9 out of 5 overall.
7,996
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2026, 2023, 2022, 2021, 2020, 2019, 2018.
2023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had 4 local estate agents through our door when we wanted a valuation for our home. The RMJ Sales Lady was knowledgeable, enthusiastic and bubbly; just the sort of person i'd want to speak to if I called an estate agent and asked them to explain my home! We had an open day and sold that week. All staff through the sale process have been efficient, professional and courteous. This will be my 11th move, so I know what I''m talking about!
5/5
GoogleVery impressed with the help/customer service I received having contacted RM&J over the last few years.
1/5
GoogleBullies...liars....unprofessional. The manager 'Dallas' is the worst agent imaginable. He is manipulative and deceitful as well as his minions. Avoid them at all costs for selling or buying.
5/5
GoogleHad a Fantastic experience with Chris and the Team in the Sittingbourne office. Was kept thoroughly updated by Chris throughout the process. Everything was spot on! Couldn't fault the service at all. Have recommended Family and friends! Thank you for Everything!
5/5
GoogleVery helpful from start to finish. Were always in touch with me telling me what was happening, what to expect. Many thanks especially to Ben & Anna. Would highly recommend, thanks guys xx
5/5
GoogleI recently sold my house through them. They were professional, friendly, caring and kept me updated at every single point of the process. It really helped me through what can be a very stressful time.
1/5
GoogleRUBBISH! No rent paid to me for months on end - gas safety checks not carried out leaving me liable for prosecution - spoke to my tenant who was very unhappy as well would not recommend
5/5
GoogleRating only, no written review.
1/5
GoogleDissapointed. I cannot see how you justify the charge seeing as we had to go out and find the properties we wanted to look at. We didn't receive any literature by post we always had to ask at the office. Very rarely were any of our telephone calls returned. We received bad advice on our initial mortgage meeting. We had to do all the running when being handled by the so called 'Progression Team'. The only member of the team that I felt comfortable dealing with was Keith who I feel was sorely let down by his team.
1/5
GoogleRating only, no written review.
5/5
GoogleOn for
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
