Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been extremely impressed with Ellie Wilmot throughout the whole process of selling our house. From her initial visit to provide the valuation, right through to receiving an offer, Ellie has been friendly, professional, knowledgeable and incredibly helpful.
She kept us fully informed and regularly in touch, always taking the time to answer our questions and make sure we knew exactly what was happening. Nothing ever felt like too much trouble, and her friendly and approachable manner made what can be quite a stressful process feel so much easier.
Ellie is a genuinely lovely person and a real credit to the estate agency. We wouldn’t hesitate to recommend her to anyone looking to sell their property. Thank you, Ellie, for all your hard work and support!
Sharon · 2 October 2026
Agent replied · 5 October 2026
Thank you so much for the wonderful review! We're happy to hear how supported and informed you felt by Ellie throughout the process of selling your house. She is indeed a fantastic part of our team, and we greatly appreciate your high recommendation!
Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support!
Kind Regards, Robinson, Michael and Jackson Maidstone Sales.
★★★★★ 5/5
GoogleI had a great experience with Robinson Michael & Jackson. Danny and Ellie were both extremely helpful, friendly and professional throughout the process. They were always available to answer my questions and made everything much easier and less stressful. I really appreciate their support and would highly recommend them. Thank you, Danny and Ellie! ⭐⭐⭐⭐⭐
Marzena · 2 October 2026
Agent replied · 30 September 2026
Thank you so much for your wonderful review and kind words! It’s fantastic to hear that Danny and Ellie were able to make the process feel easier and less stressful for you. They’ll be absolutely delighted to know that their support, professionalism and friendly approach made such a positive difference.
We really appreciate your recommendation and the 5 stars! It was a pleasure to help you, and we wish you all the very best for the future!
Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support!
Kind Regards, Robinson, Michael and Jackson Maidstone Sales
★★★★★ 5/5
GoogleI just wanted to give credit to this letting agent. I have just purchased my first buy to let and the whole process was made so easy. Nikki came out and gave me all the information I needed and made it all simple to understand She put the property on the market, sorted all the certificates and keep me updated the whole way. I also spoke to Erin and Ellie who gave me the feedback from my viewings and were lovely. The property was only on the market for 3 days and the tenant passed referencing quickly. Nothing was too much for the team and I what I thought would be a hard and stressful process with a lot to learn was actually easy and exciting
Elizabeth · 24 March 2026
Agent replied · 14 April 2026
Congratulations on your first buy-to-let purchase! We are so pleased that Nikki, Erin, and Ellie could take the stress out of the process for you. We’re thrilled the property let in just 3 days and wish you the best of luck with your new investment!
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleExceptional service from start to finish. The team were professional, responsive, and genuinely went above and beyond throughout the entire process. Especially Ellie who made what can often be a stressful experience feel smooth and well-managed. Communication was clear at every stage, and I always felt informed and supported. I wouldn’t hesitate to recommend them to anyone looking to buy or sell a property. Truly a 5-star experience.
Amanda · 20 June 2026
Agent replied · 20 June 2026
Thank you for your 5* review! We know how stressful buying or selling can be, so we're incredibly glad Ellie and the team could make it a smooth process for you. Congratulations on your property journey!
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleI cannot thank Jody at Robinson Michael and Jackson enough for all her outstanding support during my parents recent house move. Moving home can be an incredibly stressful process particularly for my parents as they've been in the same house for almost 50 years, but Jody was reassuring, proactive, and always available to help keep things moving smoothly. Her compassionate and supportive attitude made a world of difference when we needed it most. We are so grateful for her dedicated work and couldn't recommend Jody and the whole team highly enough!
Karen · 8 October 2026
★★★★★ 5/5
GoogleI had an amazing experience with the lettings team at Robinson, Michael & Jackson. Libby, Nikki and Erin were fantastic. As a first time landlord, it was very daunting as I had no idea where to start but they helped me every step of the way and found me some lovely tenants within a week. Highly recommend to any landlords looking to rent out their property!
Jess · 8 June 2026
Agent replied · 9 June 2026
Thank you for your review. I am pleased the team made the experience a pleasant one for you. All the best with your new tenant. Kind Regards, Robinson Michael and Jackson Maidstone
★★★★★ 5/5
GoogleFrom the moment we started viewing houses till now everyone has been very friendly and helpful. Jody has been an awesome person and helped us a lot as first time buyers making the whole experience less daunting. We would recommend this estate agent and especially this branch to anyone.
Bex · 26 September 2026
Agent replied · 30 September 2026
Thank you so much for your wonderful review! It’s fantastic to hear that Jody has been such a great help, especially as first-time buyers. We’ll be sure to share your lovely feedback with her. Thank you for recommending us and our branch it … More
★★★★★ 5/5
GoogleKelly was so patient and helpful when we viewed the property. She had a great insight into how the house could be adapted to suit our needs, which was something we wouldn’t have been able to visualise without her help. She was incredibly helpful throughout the viewing and made the whole experience so much easier.
Marisa · 15 August 2026
Agent replied · 15 August 2026
Thank you so much for the wonderful review! We're thrilled to hear how helpful and patient Kelly was, and that her insights helped you visualize the potential of the property. We wish you all the best with your property search!
Kind regards, Robinson Michael & Jackson Maidstone Sales Team
★★★★★ 5/5
GoogleLucy was extremely helpful in assisting me with an issue with my oven. She promptly arranged for an engineer to attend, and thankfully the problem was resolved on the same day. I really appreciated her help and the fact that she followed up afterwards to check everything was okay. Thank you, Lucy your assistance was greatly appreciated x
Ems · 17 July 2026
Agent replied · 18 July 2026
Thank you so much for the review! We're glad Lucy could get an engineer out so quickly to resolve the issue on the same day.
Kind regards, Robinson Michael & Jackson Maidstone Lettings Team
★★★★★ 5/5
GoogleJody has been our sales progressor on a property we had an offer accepted on back in April. We don’t know what we’d have done without her! She has been amazing. Chasing all parties involved in the purchase and keeping us updated the entire way. She even offered to keep an eye on emails on her days off which goes above and beyond. We don’t know what we’d have done without you.. so thank you Jody!!!
Alex · 8 October 2026
★★★★★ 5/5
GoogleI’ve just had a viewing at an apartment in the Springfield Park development with Charlotte.
I’d just like to say that Charlotte was on time, very professional and extremely helpful throughout the viewing.
Well done and thank you, Charlotte. It’s much appreciated.
Mr Wilson
Terry · 4 October 2026
Agent replied · 5 October 2026
Thank you so much for the feedback! We're pleased to hear that Charlotte provided such punctual, professional, and helpful service during your viewing. We'll be sure to pass along your kind words to her!
Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support!
Kind Regards, Robinson, Michael and Jackson Maidstone Sales
★★★★★ 5/5
GoogleI spoke to Josie over the phone to arrange a viewing, she was very professional and polite. We went through some details and she explained what is required to get a viewing booked and advised me clearly and it’s obvious she knows what she’s doing! Very friendly and helpful, thank you Josie :)
Emma · 8 July 2026
Agent replied · 12 July 2026
Thank you so much for the wonderful review! We are thrilled to hear that Josie's professional, knowledgeable, and friendly approach made arranging your viewing such a clear and easy process. … More
★★★★★ 5/5
GoogleThank you Charlotte for making the experience smooth and easy to follow, I truly appreciate the work you put in for me Charlotte was knowledgeable, efficient, and supportive throughout. I couldn’t have asked for a better service, she truly …
Connor · 24 September 2026
Agent replied · 30 September 2026
Thank you for such lovely feedback! It’s fantastic to hear that Charlotte was able to make what can be a challenging process feel easy and stress-free. We’re so pleased her knowledge, dedication, and support made such a positive difference. … More
★★★★★ 5/5
GoogleEllie was great when she gave her sale pitch for our house sale. Ellie was very professional and knew so much about the area and what the property was worth and why and how to market the property to get buyers through the door. And it …
Nick · 16 August 2026
Agent replied · 19 July 2026
Thank you for the fantastic review, Nick! We are thrilled that Ellie’s marketing expertise and local knowledge delivered such a fast result, securing the full asking price. Congratulations on the smooth sale!
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleAs first time buyers we were new to the whole house buying process. From the very beginning Jody has been so supportive, constantly communicating with us and reassuring us throughout the whole process. We have felt supported at every stage …
Erin · 17 September 2026
Agent replied · 16 September 2026
Congratulations on buying your first home, Erin & Lewis! We know how daunting the process can be, so we're thrilled that Jody was able to guide and support you every step of the way. Thank you for your kind recommendation and best of luck … More
★★★★★ 5/5
GoogleJody has been fantastic in helping us with our house buying process. She has been incredibly informative and responsive throughout, making us feel at ease as first time home buyers. Jody is a true asset to the company!
Elisa · 5 October 2026
Agent replied · 30 September 2026
Thank you for your lovely feedback! We’re so pleased to hear that Kelly made your viewing such a smooth and positive experience. It’s fantastic to hear that her welcoming nature and knowledge stood out, especially after you’ve experienced so many viewings over the past year.
Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support!
Kind Regards, Robinson, Michael and Jackson Maidstone Sales
★★★★★ 5/5
GoogleJody was great during the process of our house Sale. She was very patient as I chased many many times and wanted to be kept in the loop. She chased and kept me informed . Being a first time buyer is very daunting however she made us feel at …
Claudia · 16 July 2026
Agent replied · 27 June 2026
Thank you so much for the wonderful review! We completely understand that being a first-time buyer can feel daunting, so we are thrilled to hear that Jody was able to put you at ease and keep you well-informed throughout the process.
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleThe lettings team at robinson, michael & jackson were amazing. They found some lovely tenants to rent out my house and in the first week of viewings. Libby was very friendly and was always there to answer any questions I had, which as a …
Olivia · 16 August 2026
Agent replied · 7 August 2026
Thank you for your lovely review! We're thrilled to hear our Lettings Team exceeded your expectations and made letting your property a straightforward experience. Wishing you every success with your new tenants!
Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
★★★★★ 5/5
GoogleJody has been fantastic throughout the process of selling our property. She’s professional, responsive, and always helpful with updates and guidance. The sale is still in progress, but so far we’ve been very happy with her service and would highly recommend her.
Gyulzarie · 26 August 2026
Agent replied · 28 August 2026
Thank you for your kind words and recommendation! We’re so pleased to hear that Jody has been so helpful and supportive throughout your sale. We know how important clear communication and regular updates are, so it’s great to hear you’ve … More
★★★★★ 5/5
GoogleErin was brilliant throughout the whole process of helping me find a flat to let .She was friendly proffessional and quick to respond to any questions i had .she made everything feel straight forward and really took the stress out of moving .Big thanks to the whole letting team
Alan · 7 July 2026
Agent replied · 12 July 2026
Thank you so much for the fantastic review! We are delighted to hear that Erin made the process of finding your flat so straightforward and stress-free.
Kind regards, Robinson Michael & Jackson Maidstone Lettings Team
★★★★★ 5/5
GoogleJody has been consistently outstanding in her role. She is organised, proactive, and always quick to respond, making the entire process smooth and stress‑free. Her communication is clear, her attention to detail is excellent, and she goes …
Shaun · 17 September 2026
Agent replied · 21 September 2026
Thank you so much for the detailed feedback! We're delighted to hear how organised, proactive, and supportive Jody has been throughout the process.
Remember, if you recommend us to anyone and they go on to complete a sale or let … More
★★★★★ 5/5
GoogleI recently had the pleasure of dealing with Erin from Robinson Michael & Jackson regarding a property in Langley. Erin was extremely polite, helpful and informative throughout our discussions. She was very quick to respond to any questions …
Suzie · 10 September 2026
Agent replied · 16 September 2026
Thank you so much for the wonderful review! We're thrilled to hear about your great experience with Erin and that she made the process smooth and reassuring for you. … More
★★★★★ 5/5
GoogleRobinson Michael & Jackson have been amazing with helping me look for my next property. Charlotte was very helpful with identifying the aspects of a home we prioritise and assisting us with finding properties that meet our standards. The …
Maisie · 2 September 2026
Agent replied · 6 September 2026
Thank you so much for the kind recommendation! We're delighted to hear that Charlotte and the team helped you narrow down what matters most for your next home. We wish you all the best in finding your forever home! … More
★★★★★ 5/5
GoogleErin was so lovely and accommodating on a recent viewing , she ensured all of my questions were answered with professionalism and made me completely comfortable as a whole during the experience , thank you to her
Jasmine · 16 September 2026
Agent replied · 30 September 2026
Thanks so much for your kind words! It’s great to hear that Erin made your viewing an enjoyable experience and was able to answer all of your questions along the way. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
