Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNikki and her team has been absolutely brilliant in terms of communicating all the details and proceedings. As I live quite far away from the property they have helped me in dealing with the contractors as I had to carry out some renovations work prior to letting out again.
Binod · 26 June 2026
Agent replied · 27 June 2026
Thank you so much for taking the time to leave this wonderful review! We know how stressful it can be managing a property from afar, so we are thrilled that Nikki and the team could take that weight off your shoulders by coordinating with … More
★★★★★ 5/5
GoogleThe Lettings Team at Robinson Michael and Jackson have been nothing short of amazing and efficient. We have moved quite a few times but I have never experienced such efficiency and genuine kindness from a Lettings team. Erin was friendly …
Holly · 16 August 2026
Agent replied · 7 August 2026
Thank you for taking the time to share your experience. It's fantastic to hear that Erin, Libby and Nikki provided such efficient, friendly and supportive service throughout your move. We'll be sure to pass on your lovely feedback.
Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
★★★★★ 5/5
GoogleJody has been brilliant to deal with throughout. She’s consistently prompt with replies and always follows up without needing to be chased, which makes a real difference when you’re managing a property from a distance. Professional, responsive and genuinely helpful from start to finish. Highly recommend.
Michael · 9 July 2026
Agent replied · 12 July 2026
Thank you so much for the highly recommended review! We're delighted to hear that Jody’s prompt, professional, and responsive service made managing your property so much easier. … More
★★★★★ 5/5
GoogleI’ve dealt with Jody, who was progressing my leasehold sale. I can only say, she is excellent! Proactive, not reactive. She makes sure transaction moves forward. Please consider yourself lucky if she is your agent. Thank you!
Marta · 4 September 2026
Agent replied · 6 September 2026
Thank you so much for the wonderful review! We're delighted to hear how proactive and excellent Jody was in progressing your sale. We appreciate your kind words and recommendation! … More
★★★★★ 5/5
GoogleWe have recently sold a property with Robinson, Michael and Jackson and have been really happy with the service we have received, especially Jody who has been working hard to ensure the sale goes through smoothly . We would recommend the setvices of this company.
Andrew · 9 July 2026
Agent replied · 12 July 2026
Thank you so much for the wonderful review and for your recommendation! We are thrilled to hear you were happy with our service. Congratulations on your sale!
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleThe team at Robinson Michael & Jackson Maidstone made the entire process incredibly smooth and stress-free. Their communication was excellent, they kept me updated every step of the way and were always polite, helpful, and highly …
Megan · 3 September 2026
Agent replied · 6 September 2026
Thank you so much for the high recommendation! We're thrilled to hear that the Maidstone team made your process smooth and stress-free with excellent communication. … More
★★★★★ 5/5
GoogleI spoke to Rosie regarding a viewing unfortunately the property had already sold however she was very polite and helpful and signed us up so we can be contacted when other properties become available
Deborah · 10 September 2026
Agent replied · 16 September 2026
Thank you for sharing your experience! We're glad Josie was so helpful in getting you set up for future opportunities.
Remember, if you recommend us to anyone and they go on to complete a sale or let … More
★★★★★ 5/5
GoogleErin was very helpful on the phone, I am looking for a flat for my elderly mother and there are specific needs
She understood what was needed and has already arranged for me to look at 2 apartments
Candy · 14 August 2026
Agent replied · 15 August 2026
Thank you for sharing your feedback! We're glad Erin could assist you and find suitable options for your mother's specific needs. Best of luck with the viewings. … More
★★★★★ 5/5
GoogleLibby has been professional, proactive and helpful throughout the process. They have taken the time to understand our requirements, provided useful advice and helped identify suitable tenants to approach. Their communication has been clear, responsive and professional.
Fayyaz · 20 August 2026
Agent replied · 22 August 2026
Thank you so much for your fantastic review! We’re delighted to hear that Libby has been professional, proactive and helpful throughout the process. It’s great to know that she took the time to understand your requirements, provided useful … More
★★★★★ 5/5
GoogleCharlotte made the whole experience so straightforward and supportive at every opportunity. I'd definitely recommend. She was always happy to answer my many questions, and really took the stress out of a tricky process.
Alexander · 2 September 2026
Agent replied · 6 September 2026
Thank you for the fantastic recommendation! We're so glad Charlotte took the stress out of the process and was there to answer all your questions. We really appreciate your kind feedback! … More
★★★★★ 5/5
GoogleWe have just completed the sale of our house and have been very impressed with the service provided by Robinson, Michael and Jackson. We were impressed with the professional approach of Danny and the negotiating skills of TJ. Jody was …
Jacqueline · 16 July 2026
Agent replied · 20 June 2026
Thank you so much for the fantastic review! We are thrilled to hear that Jody, Tj and Danny provided the professional and reassuring support you needed during your sale. Good luck in your new home!
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleErin has been absolutely lovely throughout our property search. She has shown us three rental properties so far and has been friendly, professional, and patient every step of the way. She has always been happy to answer our questions and …
Marcela · 16 July 2026
Agent replied · 4 July 2026
Thank you so much for the lovely feedback! We're thrilled to hear that Erin has been so helpful, patient, and professional during your family's property search. … More
★★★★★ 5/5
GoogleJody has been exceptional with our transaction. We are elderly and not computer literate and she has been amazing at guiding us through the process every step of the way.
Claire · 26 September 2026
Agent replied · 30 September 2026
Thank you so much for your kind words! It has been an absolute pleasure helping you both through the process. Your trust means a great deal to us, and we're so pleased we could make the process a little easier for you. Wishing you both all … More
★★★★★ 5/5
GoogleThe team at Robinson Michael Jackson were great when looking for a property. Notably Erin was very accommodating and knowledgeable, speaking the process through with me. Her friendly presence helped ease me and I left the viewing with a strong understanding of the process if I were to proceed with a property. Thankyou very much !!
Hannah · 24 March 2026
Agent replied · 14 April 2026
Thank you for your lovely review! We’re so glad to hear that Erin’s knowledge and friendly approach made your viewing such a positive experience. Making sure our clients feel comfortable and fully informed is exactly what we strive for. We … More
★★★★★ 5/5
GoogleNickie and the team always communicate effectively and very efficiently, always willing to help gives you a great relief. I highly recommend RMJ as their approach is very professional.
Sangeewa · 28 September 2026
Agent replied · 30 September 2026
It’s wonderful to hear that Nikki and the team have made the process feel so straightforward and reassuring. Thank you for recognising their commitment to keeping communication clear and providing professional support throughout. We really appreciate your recommendation!
Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support!
Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
★★★★★ 5/5
GoogleI can’t recommend Jody enough! From start to finish, she made the whole process of finding my dream home feel smooth, friendly, and professional. They were always looking out for my best interests and made what could have been a stressful experience so much easier.
Thank you again for all your help I’m so grateful.
Chris · 24 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind words! We are absolutely thrilled that Jody could help you find your dream home and make the entire journey feel so smooth. We wish you every happiness in your new home!
Kind Regards, Robinson, Michael and Jackson Maidstone
★★★★★ 5/5
GoogleSpoke to Ellie today, she was polite and really helpful. She seemed to have a good understanding of the process and sent some other properties through similar to what my match.
Doreen · 10 September 2026
Agent replied · 16 September 2026
Thank you for the review! We're glad to hear Ellie provided polite, helpful service and sent over properties that matched what you're looking for.
Remember, if you recommend us to anyone and they go on to complete a sale or let … More
★★★★★ 5/5
GoogleGreat service from the staff they helped me with my property swiftly and were very professional, especially Ellie and Jody. Lettings team also helped me rent my property very quickly. Thanks to all in the Maidstone Branch i will be back at some point....
Darren · 12 June 2026
Agent replied · 14 July 2024
Thank you for your wonderful review. We are delighted to hear that you received such great service from our team and that we were able to assist with your property swiftly and professionally. … More
★★★★★ 5/5
GoogleNikki at RMJ has been amazing. I had a tenant fall through last minute with another agent and Nikki and her team were able to find me a great tenant before they even managed to get the property advert online. The whole process was quick, friendly and professional and nothing was too much. I will definitely be using this team again
Simon · 30 January 2026
Agent replied · 30 May 2026
Thank you for your wonderful review! We are glad that you were happy with the service from the letting team and we wish you all the best with your new tenant :)
★★★★★ 5/5
GoogleEllie was outstanding!
I was kept informed with regular telephone calls and her professionalism through every stage helped keep me calm and stress free throughout the whole experience.
I can't recommed RMJ Maidstone highly enough.... And THANK YOU again Ellie, you were amazing!
Steve · 19 June 2026
Agent replied · 20 June 2026
Thank you for the fantastic 5-star review! Ellie truly is outstanding, and we're so glad her regular updates made such a positive difference for you. We appreciate your high recommendation of RMJ Maidstone!
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleRight from the beginning of putting our property up for sale we have always received professional service, continuous and timely communication and assistance. Judy is excellent and it is great that Judy updates us without fail on the …
Suzanne · 16 July 2026
Agent replied · 27 June 2026
Thank you so much for the wonderful review! We are delighted to hear that you have received such professional service and that Jody’s weekly updates have kept you well-informed throughout your sale process.
Kind regards, Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleReally great experience from start to finish. Charlotte was friendly, professional and always quick to respond. She made the whole process easy and stress-free. Would definitely recommend!
S · 2 October 2026
Agent replied · 5 October 2026
Thank you so much for the great review! We're delighted to hear that Charlotte made your experience easy, stress-free, and well-supported from start to finish. We truly appreciate your recommendation!
Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support!
Kind Regards, Robinson, Michael and Jackson Maidstone Sales
★★★★★ 5/5
GoogleErin was so helpful and professional , she answered all of my questions in such an accommodating manner , i thank her for making the viewing process so easy
Evie · 18 September 2026
Agent replied · 21 September 2026
Thank you so much for the feedback! We're thrilled to hear Erin made the viewing process smooth and accommodating for you.
Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support!
Kind Regards, Robinson, Michael and Jackson Maidstone Lettings.
★★★★★ 5/5
GoogleErin has been amazing through this whole process.she explained every detail and answered all the questions we had. She has made the process less stressful for us.
William · 30 September 2026
Agent replied · 5 October 2026
Thank you so much for the kind words! We're delighted to hear that Erin made the process clear and stress-free for you. We truly appreciate your feedback!
Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support!
Kind Regards, Robinson, Michael and Jackson Maidstone Lettings.
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