Trusted Agent profile · Maidstone
Verified
★★★★★
946 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 946 reviews on two platforms, including 945 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleWe were handled by Amy and the team who made the process as smooth as possible! Always super quick to reply and help in anyway. 100% recommend and thank you!
Thank you for the wonderful review! We're glad Amy and the team provided quick and helpful support. Kind regards, Robinson Michael & Jackson Maidstone Lettings Team
5/5
GoogleI walked into the branch and was greeted by Ellie, who worked in the lettings department. Ellie answered all my questions and offered me some great advice that was greatly appreciated. Ellie was very professional and friendly/ knowledgeable and took the time to listen to me.
Thank you for taking the time to leave such a thoughtful review. We’re so pleased to hear that Ellie was able to support you with clear answers … More
5/5
GoogleJosie was very patient when I made a mistake with original viewing day/time and rearranged it for me. Would recommend.
Thank you for your kind words and recommendation! We’re so glad to hear that Josie was patient and helpful when rearranging your viewing. We’ll be sure to pass your lovely feedback on to her! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleLibby was amazing she answered all my questions and was very quick with the service thank you !!!
Thank you for your fantastic feedback! We’re so pleased to hear that Libby was able to help with all your questions and made the process quick and straightforward. We really appreciate you sharing your experience with us. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleAnnalise was absolutely fantastic when showing me around the house. She came across as incredibly friendly from the moment we met, which immediately put me at ease. What really stood out was how articulate she was, she explained everything …
Thank you so much for the glowing review! We’re thrilled to hear that Annalise’s blend of professionalism and warmth made such a difference during your viewing. … More
5/5
GoogleExcellent service from the lettings department throughout, Erin was great during the viewings she was approachable, informative and very helpful. Libby,Ellie and Nikki were also fantastic with the processing side, keeping everything organised and moving smoothly. Highly recommend the team
Thank you so much for the high recommendation! We are thrilled to hear that you received excellent service from the whole team. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleThank you RMJ for finding us our home, it was love at first sight for me. Libby Blacknell called and said I have a place for you and true to her words, I felt some peace as I walked in. Thank you to Libby Blacknell and Ellie Louise Fletcher for giving us platinum standard of customer service, may the road always rise to meet you. Cheers.
Thank you for sharing such a beautiful and heartfelt review! We’re overjoyed to have been a part of your journey to finding your home, especially one that felt like love at first sight. Libby and Ellie will be thrilled to know their efforts … More
5/5
GoogleLibby was amazing throughout the process of securing my tenancy. She showed me around, was very friendly and kept me updated throughout the whole process. I cannot recommend Libby enough.
Thank you so much for the review! We are thrilled to hear that Libby made finding and securing your new tenancy such a smooth and welcoming experience. Best of luck in your new home! … More
5/5
GoogleHave been dealing with Jody at Maidstone branch who has been helping us to progress our somewhat difficult purchase . Jody has been helpful and supportive along the journey and really helped out when we needed the most assistance. Would …
Thank you so much for your kind review and recommendation. We’re delighted to hear that Jody was able to support you through what sounds like a challenging purchase. We’ll be sure to pass on your sincere thanks to her. Wishing you all the … More
5/5
GoogleI had a great experience viewing this property recently! Annalise was exceptionally nice, friendly, and super helpful throughout the entire visit. She answered all my questions with genuine enthusiasm and made the whole process feel welcoming and stress-free. Highly recommend!
Thank you so much for your kind words and for taking the time to leave such a lovely review! Anna will be pleased that she made such a positive impression. … More
5/5
GoogleWe honestly can't recommend Robinson Michael & Jackson enough! A special shoutout to Jody, who was absolutely brilliant from start to finish. …
Thank you so much for such a wonderful review! We’re absolutely delighted to hear how brilliantly Jody supported you throughout your home buying journey. … More
5/5
GoogleJody has been a big help pushing our move through. Very on the ball and very attentive. Couldn't ask for more!
Thank you so much for the fantastic review! We're delighted to hear that Jody was so attentive and helped push your move through smoothly. Remember, if you recommend us to anyone and they go on to complete a sale or let … More
5/5
GoogleI had a fantastic experience with the Lettings team from start to finish. Ellie, Erin and Nikki were friendly, approachable and provided excellent service throughout. Highly recommend this agency for anyone looking for a reliable and responsive team
Thank you so much for the high recommendation! We’re so glad our Lettings team provided the excellent service you deserve. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleHad great customer service from start to finish. Everything was smooth and quick. Would definitely recommend
Thank you for the recommendation! We're glad you had a great experience from start to finish. We truly appreciate your support! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Lettings
5/5
GoogleJody has been very supportive and organised, regularly providing updates and moving things forward. When things have felt stressful Jody has been calm and reassuring providing clear information. We really value Jody’s excellent communication skills
Thank you so much for the lovely review! It was a pleasure helping you through the process. I know how stressful things can get, so I’m glad Jody could provide some calm and clear reassurance when you needed it most. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleLibby was professional and prompt, arranging viewings at short notice and guided me through the tenancy application process. Thoroughly recommend this estate agent
Thank you so much for your lovely review! It’s great to hear that Libby made the tenancy application process clear and straightforward for you. … More
5/5
GoogleI am very happy with the service we had at Robinson Michael & Jackson . Ashley Burton was very kind and helpful organising in such short time a view for a house just came on the market . We saw the house with Tilly and she was very professional providing us with all details we need. I would recommend them 100%
Thank you for the wonderful review! We're delighted to hear Ashley was kind and helpful in quickly organizing your house viewing, and that Tilly provided professional and detailed service. Your recommendation means the world! 😊🌟🏡 …
5/5
GoogleI would like to thank Josie for her help today. Having someone who can answer all my questions made me feel confident to use Robinson Michael & Jackson.
Thank you so much for the wonderful review! We're delighted that Josie could answer all your questions. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleJody was always very responsive and helpful through a very stressful process. Whenever I needed her to chase things she would always be straight on to it. Thanks for all your help! 😃 …
Thank you so much for your review! We know how stressful the process can be, and I’m so glad I could help ease some of that pressure and keep things moving for you. Good luck in your new home. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleEllie has been absolutely brilliant from start to finish. We met Ellie when she came to value our property and she was professional, friendly, on time (a big one!) and ran through everything in detail with us so we fully understood the …
Thank you so much for the wonderful feedback! We are thrilled to hear that Ellie provided such a smooth and professional experience for you. Accepting an offer within just four days is a fantastic result, and we’re so glad communication and hard work paid off. Congratulations on the sale!
5/5
GoogleExcellent customer service from Libby @ Robinson Micheal and Jackson. Highly recommend this company and in particular Libby who is thorough, excellent t manner and communication skills
Thank you so much for the review! We are absolutely thrilled to hear about your excellent experience with Libby. Kind regards, Robinson Michael & Jackson Maidstone Lettings Team
5/5
GoogleWe have been using RMJ for our house sale and cannot fault their services from the initial valuation until our current position now awaiting completion. The whole team we have spoke to, but particularly Danny, have been super helpful and always easy to contact. Would recommend for anyone looking for an agent within the local area.
Thank you so much for sharing your experience! We’re thrilled to hear that your journey with RMJ has been smooth from the initial valuation right through to awaiting completion. It’s great to know that our whole team, and especially Danny, … More
5/5
GoogleNikki is friendly and professional. She explained service information of Robinson Michael in detail and the business approach of the company. She gave me confidence that she would do a good job to let out my property in Maidstone to a tenant with full quality estate management services.
Thank you for your amazing review, I am glad you have been happy with the service from Nikki :)
5/5
GoogleAs a first-time homebuyer, I was nervous about the process, but Jody was there every step of the way. Jody answered all my questions and truly looked out for my best interests. Thank you for helping me find my perfect home.
Good Morning, Thank you kindly for your review and recommendation. We're pleased to hear you … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Michael & Jackson's Maidstone office has 946 reviews across two platforms: 945 on Google, 1 on Facebook.
Robinson Michael & Jackson Maidstone is rated 4.9 out of 5 across all 946 reviews, and 4.9 out of 5 on Google from 945 reviews.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Robinson Michael & Jackson Maidstone, 15a King Street, Maidstone, ME14 1BA.
