Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to Lacey - she was incredibly helpful, proactive and always willing to go above and beyond to keep things moving when we were working in a chain together
When we were working towards a target date that the purchasers wanted to move into their new home, Lacey showed real flexibility and commitment to helping achieve this. She worked collaboratively with everyone involved and focused on finding solutions rather than simply her own part of the process.
Her teamwork, positive attitude, and willingness to go the extra mile made a real difference and helped us work towards the best outcome for the purchasers.
Eloise · 14 September 2026
Agent replied · 16 September 2026
Thank you so much for taking the time to leave such thoughtful feedback. We’re delighted to hear how helpful and proactive Lacey was throughout the process. Her commitment to working collaboratively, finding solutions, and going the extra mile is exactly what we value, so it’s wonderful to hear that this made a real difference in helping achieve the purchasers’ target date. We’ll be sure to share your lovely comments with Lacey. 😊
★★★★★ 5/5
GoogleI can’t recommend Sophia highly enough. As a first-time buyer, I was naturally nervous about the whole process, but Sophia made everything so much easier for me.
She was always friendly, professional, and quick to respond to any questions I had. She kept me updated throughout the process, explained everything clearly, and went above and beyond to make sure everything stayed on track. Her support and reassurance made a huge difference during what can be a stressful time.
Thanks Sophia for the hard work and dedication.
Dionisis · 5 August 2026
Agent replied · 20 August 2026
Thank you so much for your fantastic review! We are delighted to hear that Sophia provided such reassuring, friendly, and professional support to guide you through buying your first home and keep everything on track. Helping first-time buyers navigate the property market with ease and confidence is always our top priority.
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
GoogleTilly was fantastic during our viewing. She was friendly, informative and great at answering all of our questions, taking the time to show us everything properly without making us feel rushed. Despite the incredibly heavy rain, she still made the effort to take us outside to show us the garden, parking spaces and other exterior areas in detail. We really appreciated the extra effort and had a very positive experience.
Vinal · 5 September 2026
Agent replied · 8 September 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Tilly. She’ll be really pleased to know that her friendly approach, attention to detail and willingness to go the extra mile made such a difference, especially in the heavy rain! We really appreciate you taking the time to share your experience. 😊
★★★★★ 5/5
GoogleSophia was the best estate agent I’ve ever come across. She was very easy to approach with any questions and extremely friendly. She went the extra mile to make sure I had a good experience. If I could choose one person to accompany me for all viewings, I would choose Sophia! I have absolutely nothing negative I could say about her, honestly the best of the best.
Venuja · 14 September 2026
Agent replied · 16 September 2026
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Sophia made such a positive impression and went above and beyond to make your experience so enjoyable. Your kind words mean a lot, and we’ll be sure to share them with Sophia. 😊 …
★★★★★ 5/5
GoogleI had a fantastic experience with Tilly. She was professional, friendly, responsive, and incredibly helpful throughout the whole process. She made everything feel straightforward and stress-free, and I always felt that I was in safe hands.
Tilly went above and beyond to make sure everything was handled smoothly, and I really appreciated her communication and attention to detail. I wouldn’t hesitate to recommend her to anyone looking for a reliable and trustworthy estate agent. Thank you, Tilly, for all your help!
Sam · 8 October 2026
★★★★★ 5/5
GoogleDealt with Lacey, who I have to say was was fantastic throughout a Transaction and got involved in the process when it was not her role to ensure that the chain progressed to completion on record time. She was Thorough in her communication and kept everyone updated. A real asset to RJ.
Andy · 13 August 2026
Agent replied · 20 August 2026
Thank you for your fantastic review! We are delighted to hear that Lacey went above and beyond to keep communication thorough and help ensure your property transaction completed in record time. Delivering exceptional service throughout every stage of buying and selling homes is always our priority!
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
GoogleWe had a great experience booking to view houses with Sophia, she was informative and even suggested other houses that we might be interested in. Bookings were made promptly and we were shown around by Tilly who was also lovely! Thank you both for a great experience! 😊 …
Megan · 21 August 2026
Agent replied · 8 September 2026
Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you had such a positive experience with Sophia and Tilly. It’s great to know Sophia was able to help with the viewings and suggest other properties that suited your search, and that Tilly made you feel welcome during the viewings. We really appreciate you taking the time to share your experience and wish you all the best with your property search! 🏡
★★★★★ 5/5
GoogleSophia was so friendly and welcoming. She was easy to talk to and was just super helpful. It was a pleasure viewing the houses with her as she took her time to explain everything and I really felt that she did not rush me and really let me ask all the questions I wanted. Thank you.
Bhavani · 27 June 2026
Agent replied · 16 September 2026
Thank you so much for taking the time to leave such a lovely review! We are delighted to hear that you had such a positive viewing experience with Sophia, and that her welcoming approach, patience, and helpful guidance gave you all the time … More
★★★★★ 5/5
GoogleSophia arranged it for us to view the property on two separate occasions. She was punctual and didn't keep us waiting. Sophia was very professional and courteous regarding answering our questions concerning the property. We had a positive experience.
Mike · 10 August 2026
Agent replied · 20 August 2026
Thank you for taking the time to leave us a review! We are delighted to hear that Sophia provided a punctual, courteous, and professional service across both of your property viewings to ensure you had such a positive experience with our estate agency team.
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
GoogleSophia kept in contact with me offering me suitable properties
She knew what I was looking for and showed me around some places too
I did nt find or sell through rmj but in the future I will definitely come back to you
Cheryl · 3 July 2026
Agent replied · 16 September 2026
Thank you so much for your thoughtful review! We are delighted to hear that Sophia took the time to understand your needs, kept in touch with tailored property options, and provided great support during your viewings. While we didn't manage to find or sell a property with you this time around, we truly appreciate your kind feedback and look forward to welcoming you back to RMJ in the future.
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you and them with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
GoogleRobinson Michael & Jackson was recommended to me by a friend, and I’m so glad I chose them. Within a couple of days of my house going live on the market, we had five viewings booked, followed by three immediate offers. This was all thanks to the thorough, professional, and dedicated expertise of Tilly, with fantastic support from Sophia and the rest of the team. I have been kept fully informed throughout the entire process and couldn't have wished for a better start to selling my property. Based on my experience so far, I would happily recommend their services to everyone.
Peter · 5 September 2026
Agent replied · 20 August 2026
Thank you for your fantastic review! We are delighted to hear that Tilly, Sophia, and the rest of our estate agency team provided such a dedicated and professional service to get your property sold so quickly. Delivering outstanding communication and securing multiple offers in just a few days is always our goal. We appreciate your recommendation and look forward to continuing to support you through to completion!
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
GoogleWe have been looking for a house for sometime and I am really pleased we found a property from Robinson . The decision making process can be quite exhausting but I am glad Holly kept in touch as we needed to time to check our options. Holly was very responsive and easy to approach. She has kept us up to date with our concerns. Good customer service so far
Niyan · 1 August 2026
★★★★★ 5/5
GoogleI am thinking of downsizing & this was the first estate agent I approached. Sophia was very helpful, she explained everything clearly and seemed genuinely pleased to be able to answer all my questions. After all her hard work I will definately go back to her if we decide to take this forward
Alma · 3 April 2026
Agent replied · 24 May 2026
Downsizing is a major step, so we are incredibly glad that your very first conversation was a positive one! Sophia will be so touched to hear that her clear explanations and genuine enthusiasm helped put you at ease. There is absolutely no … More
★★★★★ 5/5
GoogleLacey was great on the phone. Really polite and supportive with her responses. She advised about what’s currently going on with rates for properties now and went above and beyond to secure a booking for expert advice to support our purchase plans as first time buyers.
Rosemond · 11 May 2026
Agent replied · 22 May 2026
Thank you so much for taking the time to leave such a wonderful review! We are absolutely delighted to hear that Lacey provided such polite, supportive, and knowledgeable service. Navigating the property market as a first-time buyer can … More
★★★★★ 5/5
GoogleI had a fantastic experience with this company, especially thanks to Lacey. She was friendly, professional, and incredibly helpful throughout the entire process. Lacey really listened to what I needed and made everything feel smooth and …
Jasmin · 8 July 2026
Agent replied · 16 September 2026
Thank you so much for your fantastic review! We are delighted to hear about your positive experience with Lacey and that her friendly, professional, and dedicated support made the entire process so smooth and stress-free for you. We truly … More
★★★★★ 5/5
GoogleOur second viewing of this property and Sophia done an amazing job showing us around :)
This entailed professionalism, polite and very knowledgeable, thank you Sophia :)
Anita · 11 September 2026
Agent replied · 16 September 2026
Thank you so much for your lovely feedback! We’re delighted to hear that Sophia made your second viewing such a positive experience. It’s wonderful to know that her professionalism, politeness and knowledge stood out. We’ll be sure to pass your kind words on to Sophia! 😊 …
★★★★★ 5/5
GoogleSophia was very helpful & very friendly. She took time to answer any questions and also offer as much assistance as she could, nothing was too much! Thankyou Sophia 🌟 …
Jade · 29 July 2026
Agent replied · 20 August 2026
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that Sophia provided such friendly, helpful, and attentive service to support you with your property search.
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
GoogleMy name is Margarretta, this review is for Sophia Pavlou. Sophia showed professionalism & insight when showing us around one of RM&J properties and made our experience seamless, thanks Sophia.
Mmcintoshful · 27 July 2026
Agent replied · 20 August 2026
Thank you for your fantastic review, Margarretta! We are delighted to hear that Sophia Pavlou provided such professional and insightful service during your property viewing, helping to make the experience completely seamless for you.
Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
Many thanks,
Robinson Michael & Jackson
★★★★★ 5/5
GoogleHad a great experience with RMJ, was kept upto date all the way through from start to finish. Thay were very knowledgeable on all aspects of the buying and selling. I would highly recommend.
Trevor · 26 June 2026
Agent replied · 16 September 2026
Thank you so much for taking the time to share your review! We are delighted to hear that you had such a great experience with us, and that our team kept you informed, supported, and confident throughout both your sale and purchase. We … More
★★★★★ 1/5
GoogleAbsolutely terrible service here especially from the team leader Sophie. They found me the worst tenants possible who trashed my house. I can get past that but the service from this team is the worst part. They charge you finders fee and management fees however a tenant breaks the contract and leaves early and there is no support. Instead they want to charge you again for finding another tenant. Nobody comes back to you have to constantly chase them for updates. I would not use them if it was a free service again.
Kaylan · 9 July 2026
Agent replied · 16 September 2026
We’re very sorry to hear that you’ve been disappointed with the service you received. We understand how frustrating it must have been to experience issues with a tenancy ending early, particularly when you felt you weren’t kept informed or supported throughout the process.
We take your feedback regarding communication, fees and the level of support provided very seriously. We’d appreciate the opportunity to look into what happened and address your concerns properly. Please contact our team directly with your property details so we can review the situation and work towards resolving this with you. 01634 565888 Lettings Team
★★★★★ 5/5
GoogleOn Monday 18th May I spoke with Josie, regarding a viewing for a property in the sittingbourne area. Josie was very professional, knowledgeable, and polite. She was responsive and went beyond my expectations. Looking forward to my viewing
Renee · 27 May 2026
Agent replied · 16 September 2026
Thank you so much for taking the time to share your review! We are delighted to hear about your experience speaking with Josie regarding your upcoming viewing in Sittingbourne, and it is wonderful to know that her professional, … More
★★★★★ 5/5
GoogleSophia made it straightforward and simple with the process of buying our property she was polite and efficient through the process and is an absolute credit to the company. Highly recommend choosing if looking to get on the property ladder!
Tommy167 · 10 May 2026
Agent replied · 22 May 2026
Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that Sophia made the process of buying your property so straightforward and simple. She truly is an absolute credit to our team, and we will … More
★★★★★ 5/5
GoogleWorking with Robinson Michael & Jackson was super easy they were nothing but helpful and easy to communicate with. Josie was lovely while showing me the flat and nothing but a pleasure throughout the process even through difficult times as being abroad makes it difficult but she helped me navigate through it all.
Jay · 14 January 2026
Agent replied · 24 May 2026
Thank you so much for this wonderful review! Buying or renting a property while being abroad can certainly add an extra layer of stress, so we are absolutely thrilled that Josie was able to help you navigate through those difficult moments … More
★★★★★ 5/5
GoogleShoutout to Lacey, she was super helpful and so easy to talk to! Thank you so much for making the process easier :)
Claudia · 24 August 2026
Agent replied · 8 September 2026
Thank you so much for the positive feedback, glade I was able to help
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
