Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLiv was such a lovely girl! Made us feel welcome, couldn’t have asked for a better agent to show us round. Thank you
Thank you so much for your lovely feedback, Bekah! 😊 We’re so pleased to hear that Liv made you feel welcome and provided such a … More
5/5
GoogleHad multiple viewings with Dan - friendly, professional and extremely helpful :)
Thank you so much for your lovely feedback, Jaymie! 😊 We’re really pleased to hear that you had such a positive experience during your … More
5/5
GoogleDan is very friendly and welcoming! All round good experience and viewing
Thank you so much for your kind feedback, Kelsea! 😊 We’re delighted to hear that Dan made you feel welcome and that you had an … More
5/5
GoogleDan was friendly and helpful. Hope to deal with him again in the future.
Thank you for your kind review, Ellie! 😊 We’re so pleased to hear that Dan was friendly and helpful during your … More
5/5
GoogleThe best team helping with my moving process. It’s my first time renting and I’m over the moon with the support and help with this. Ellie was exceptional and made the process seamless.
Thank you for the review Ellie. We look you forward to working with you in the future. Kelly & the lettings team.
5/5
GoogleDan was a great help today whilst showing us around a property. Super friendly and gave us lots of useful information! 10/10
Thank you so much for your fantastic review, Thomas! 😊 Dan will be delighted to hear your kind words. We're really pleased he was able … More
5/5
GoogleWas expecting to meet estate ageny outside so took a while to confirm address, but when entering estate agent Liv was very polite and helpfull with any enquieries and followed up with further properties and information as stated.
Thank you for your feedback, Bobbie! 😊 We appreciate you mentioning this and apologise for the initial confusion when … More
5/5
GoogleTwo viewings with Dan today both really good. Really knowledgeable of the properties viewing. Very friendly and made the whole experience very enjoyable
Thank you so much for your great feedback! 😊 We’re really pleased to hear that you had such a positive experience during your … More
5/5
GoogleI was given lots of updates around properties that would be available to view which was great in a fast moving market, when viewing a property I was made to feel very welcome and had an extremely positive experience with Mia showing me …
5/5
GoogleFrom start to finish, the entire process was handled professionally and smoothly. Selling a home can often feel overwhelming, but the team guided us every step of the way. Everything was explained clearly and consistently, and we were kept …
5/5
GoogleWe had a lovely time meeting Hannah from RMJ Gravesend. She was so friendly and helpful from the get go and has helped us with any questions we had about the property’s. She has put so much effort into trying to find us the perfect house, …
5/5
GoogleI had a great experience working with Erin while securing my first property. She made the whole process smooth and completely stress free. Erin was always very friendly, approachable, and easy to get hold of whenever I had questions. …
Thank you so much for the lovely review! We are really glad we found you a new home. - Gravesend Lettings Team ☺️
5/5
GoogleVery good estate agents. I have been with them for nearly 5 years and most recently have had to have the property redecorated to bring it up to a standard where it can be let out. …
Thank you for your review Jit, it was a pleasure working with you and helping you get the property ready for let. Congratulations on your new tenant - The Lettings Team
5/5
GoogleCurrently in the process of selling a family members house with RM&J. From the initial meeting with Danny, the information presented was outstanding, everything we needed to know and more. The communication has been great from all of the …
Thank you so much for taking the time to share your experience with RMJ! We're thrilled that Danny's initial presentation was outstanding and provided you with everything you needed. 📝 … More
5/5
GoogleGood company and nice people to deal with. Especially pertainent if you sale is stalling or there are problems. Jody, our sales progression contact was extremely professional and patient. She pushed through our sale when it had stalled, …
Thank you for such a thoughtful review. We’re really pleased to hear that you found the team supportive, especially during a challenging time in your sale. Jody will be delighted to know her professionalism and persistence made a real … More
5/5
GoogleJust a quick note to thank both Tia and Kiran for all their help to assist my daughter and son in law in buying their first property. Very kind, professional and patient people and always available to assist …
Thank you for this brilliant review about Tia & Kiran. We are so pleased you have had a great experience with us. RMJ Chatham
5/5
GoogleVery accommodating staff. Questions were answered clearly and promptly. Made finding a place to rent very easy and stress free!
Thank you so much. We hope you are settling in well and wish you all the best. Emma
5/5
GoogleWe've rented 2 separate properties from Reside for a combined total of 4 years. I can honestly say they are the most fair lettings agency that I have rented from (having rented with 6 other lettings companies before). They are always quick to respond to and organise the remedying of maintenance issues reported, always let you know well in advance before anyone needed to visit the property, and also we're always extremely fair with their rental prices and deposit returns. As a tenant the above was great, but I can even see how well they looked after the property for the landlord. They did ~6-monthly (non-invasive) walk arounds of the apartment just to make sure everything looks ok. This must give landlords huge peace of mind. I've dealt with so many rental companies in the past that were awful - always trying to take as much as possible from the renters (in rent and unfair / delayed deposit returns), taking ages to sort maintenance issues, and handing over the property in a disgraceful state. I can wholeheartedly say that Reside was a pleasure to work with. We only left them due to buying a property, but if I ever return to renting (or even letting), Reside will be my first choice.
Thank you for the detailed review Lowri. We are delighted to have had you as wonderful tenants over the years. Wishing you all the best in your new home! Stephanie and the Reside Team
5/5
GoogleRating only, no written review.
Hi Louis, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleSpoke to Freya today, she was extremely helpful in assisting me with my house search and also very friendly 10/10
Hi Sophie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleA fantastic viewing from a beautiful young lady. She was very professional, thorough in her job and informative, all with a radiant smile. Bravo kitija
Hi Joe, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleKitija and her colleague was very helpful with assisting me as a first time buyer!
Hi Gavin, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleRating only, no written review.
Hi Chidiebere, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleWonderful Service from Start to Finish. Highly recommended
Hi Nikky, Thank you for taking the time to write a review about your recent experience with us. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
