5/5
GoogleWe have just exchanged on our first property and they have helped us through every step of the process. As first time buyers this was a huge help. Couldn’t thank them enough especially Mia and Tammy!
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBeing a first time seller is nerve wracking, but Lily has helped us through every step on our journey clearly explaining next steps, all whilst remaining professional, quick and efficient! We’ve been kept up to date by Tammy throughout the whole process which has been really helpful! Excellent service :)
5/5
Googleso quick and helpful service
5/5
GoogleFirst time renting and process was alot easier than I envisaged. Smooth from viewing to getting the keys. Ellie, Ella, Libby, Simon & Erin have been great.
5/5
GoogleI had 2 viewings yesterday with Hannah who was extremely profesional and knowledgeable. It is nice to be welcomed by such lovely people, I highly recommend. Sylvana
5/5
GooglePositive experience buying a property listed with RMJ. Friendly agents who wanted to progress the move well and assisted in chasing up solicitors either side. Would recommend. Only recommendation would be for agent to know more about …
Agent replied · 26 June 2026
Thank you Sophie
4/5
GoogleWe recently bought a house through Robinson Michael and Jackson Walderslade . Harry showed us around the property and answered all of our questions. Throughout the sale Harry was fantastic in keeping us updated with the process and allowing …
Agent replied · 26 June 2026
Thank you for your review Peter
5/5
GoogleWould like to say a massive thank you to all the team at RMJ, Harry did a fantastic job of selling our house, ensuring to find a suitable buyer. Dallas and Kendall were equally as amazing, keeping us updated along the way, going above and …
Agent replied · 26 June 2026
Thanks Guys- we hope you enjoy your new home- many thanks Dallas & the team
5/5
GoogleI had just used the RMJ Walderslade, Kent branch for the purchase of my new property. I dealt mainly with Kendell Larative there and I couldn’t recommend their …
Agent replied · 26 June 2026
Thanks you Chris - delighted you were happy with our efforts
5/5
GoogleI highly recommend using Robinson Michael & Jackson. We initially used the services of another estate agent to sell our house and were not too impressed. After listing our house with RMJ we had an offer just after a week. …
Agent replied · 26 June 2026
We are pleased you were happy with our service after your previous experience - many thanks Dallas & the team
5/5
GoogleThank you for being so pleasant and nice to go through the process of buying my first house with! Harry has been super helpful in answering my questions and being proactive in guiding the negotiation process. I really appreciate how …
Agent replied · 26 June 2026
Thank you for your kind words Megan
5/5
GoogleRating only, no written review.
Agent replied · 30 May 2026
Thank you for taking time to leave us a 5 star review!
5/5
GoogleI have recently let my house with this team after needing a change from a my old agent. I can honestly say the service was impeccable. Nikki and Ellie covered everything and were the easiest people to deal with. Totally different to the service I have had previously I wish I had found this agent sooner
Agent replied · 30 May 2026
Thank you for your kind words! We know how stressful it can be when things aren't working out, so hearing that Nikki and Ellie turned things around for you. Many thanks Robinson Michael & Jackson
5/5
GoogleNicky was brilliant !!!
Agent replied · 30 May 2026
Thank you for your 5* review. Robinson Michael & Jackson
5/5
GoogleHe is very helpful ,and easy to talk . He has been helpful
Agent replied · 30 May 2026
Thank you for your 5* review. We really appreciate the feedback! It’s great to know you had a positive experience. Thank you for choosing us, and please don't hesitate to reach out if we can help again in the future.
5/5
GoogleTJ was helpful and appreciate very moment with him. Very informative
Agent replied · 30 May 2026
We really appreciate the feedback! It’s fantastic to know you enjoyed your time working with Tj. Thank you for choosing us, and please don't hesitate to reach out if you have any more questions.
5/5
GoogleWe have been so impressed with the support. Ellie has kept us well informed with every stage of the process. Ellie was professional and very approachable. Would highly recommend.
Agent replied · 30 May 2026
Thank you for the 5-star review! We are so glad Ellie could provide the professional and informative service you deserved.
5/5
GoogleEllie, is very reliable and has kept us informed and helped us out for viewings.
Agent replied · 30 May 2026
We really appreciate you taking the time to leave a review. It’s great to hear that Ellie has been such a help with your viewings.
5/5
GoogleI have dealing with Tilly and I found her very professional and efficient.
Agent replied · 30 May 2026
Thank you for your kind words! We're glad Tilly could help you out so efficiently. Thank you for choosing us, and please reach out if you need anything further!
5/5
GoogleJody has been very proactive and attentive, liaising between the solicitors for my mother’s house sale.
Agent replied · 30 May 2026
Thank you for your feedback. It’s great to hear that Jody provided such proactive and attentive support while coordinating with the solicitors for your mother’s house sale. … More
5/5
GoogleNikki was extremely helpful, very polite and knowledgeable. She gave me hope in this challenge of finding a new home.
Agent replied · 30 May 2026
Thank you so much for your kind words. We’re delighted to hear that Nikki was so helpful, polite and knowledgeable, and that she was able to bring some reassurance during what can often feel like a challenging time. … More
5/5
GoogleRating only, no written review.
Agent replied · 30 May 2026
Thank you for taking time to leave us a 5 star google review!
5/5
GoogleDanny came to value our 1 bedroom flat in Maidstone. He was very friendly, professional and knowledgable and I was impressed with the quality and level of service they would have provided us with. We ended up finding a private buyer but we will be considering Robinson Michael and Jackson in the future!
Agent replied · 30 May 2026
Thank you for taking the time to leave such a kind review. We’re so pleased to hear that Danny made a great impression during his visit and that you were happy with the level of service offered. Although you found a private buyer, we truly … More
5/5
GoogleTJ was extremely helpful throughout our property search. He was professional, responsive, and always happy to answer any questions we had. He made the whole process much easier and less stressful, and we really appreciated his honest advice and support. I’d definitely recommend TJ to anyone looking for a property
Agent replied · 30 May 2026
Thank you so much for your wonderful feedback! Making the process easier and less stressful is exactly what we aim for at Robinson Michael & Jackson, and we’re so pleased TJ delivered that for you. We truly appreciate your recommendation … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
