Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a fantastic experience with Nikki and the team. From start to finish they were professional, responsive, and incredibly helpful. Nikki answered all of my questions (and there were quite a few!) and made the whole process feel …
Thank you for your lovely review I am glad the team were able to help you and your first experience was a good one :)
5/5
GoogleJust a quick note to thank both Tia and Kiran for all their help to assist my daughter and son in law in buying their first property. Very kind, professional and patient people and always available to assist Thanks again Jane and Francis
Thank you for this brilliant review about Tia & Kiran. We are so pleased you have had a great experience with us. RMJ Chatham
5/5
GoogleGreat experience viewing the property, Hannah was welcoming, helpful and very knowledgeable,she answered all my questions clearly, The team have been very helpful too... I'm still viewing a few places but the experience has been really good with you guys so far. Thanks
5/5
GoogleMyself and partner have had a very positive experience with the Robinson Michael and Jackson team particularly with Tammy, she's been very helpful in helping us with our house offers and mortgage process! Thank you all⭐️
5/5
GoogleTammy was amazing getting us our property!! Thank you
5/5
GoogleRating only, no written review.
Hi Rebecca, Thank you so much for the five stars ⭐⭐⭐⭐⭐ We really appreciate your support! … More
5/5
GoogleGreat service from Liv, highly recommend
Hi Hayden, Thank you for your kind feedback 😊 We’re delighted to hear that Liv provided … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Emmanuel We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleOlivia was so helpful and productive. Efficient and polite at all times. Highly recommend
Hi Emma, Thank you very much for your lovely feedback 😊 We’re delighted to hear that … More
5/5
GoogleOlivia is very helpful to find us our first property. She listens to our needs and tries to accommodate them.
Hi Retchel, Thank you so much for your lovely review 😊 We’re delighted to hear that Olivia … More
5/5
GoogleReally Good. Jessie was really welcoming and friendly. She knew her job properly and let us have a really good look around the property. …
⭐️⭐️ Thank you so much for your kind feedback! We’re really pleased to hear Jessie made you feel welcome and gave you plenty of time to look around, even though the property wasn’t quite the right fit. It’s great to know her reassurance and … More
5/5
GoogleVery friendly .accommodating and informative. Thank you very much Dan.
Hi Laura, Thank you so much for the five stars ⭐⭐⭐⭐⭐ We really appreciate your support! … More
5/5
GoogleRating only, no written review.
Hi Jordan, Thank you so much for the five stars ⭐⭐⭐⭐⭐ We really appreciate your support! … More
5/5
GoogleAfter speaking with Dan on the telephone many times finally met him at a viewing on Saturday and was very impressed with his professionalism and friendliness Martin Burt
Hi Martin, Thank you very much for your kind feedback 😊 We’re pleased to hear that after … More
5/5
GoogleJessie was very professional and very helpful with everything I asked. Great knowledge and very friendly
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear Jessie was professional, knowledgeable, and friendly while helping with all your questions. … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, UC! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI had the opportunity to speak with Liv with regards to a viewing and purchase. Liv was very professional and patient with me, listened attentively and articulated clearly the steps to make this seamless. I have no doubt that Liv is an invaluable asset to the company.
Hi Toby, Thank you very much for your thoughtful review 😊 We’re delighted to hear that … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Leoni! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleIt was an amazing experience. The property was great. Katie was very professional and really helpful with showing me around and giving me all the information I needed.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had such an amazing experience and that Katie was professional and helpful in showing you around and sharing all the information you needed. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleKatie is truly a wonderful person. She has such a calm and reassuring presence, and she took the time to thoughtfully explore different options with me. She made the whole search process feel easy and stress-free. Katie is absolutely fantastic, and I’m so grateful for her support.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear you had such an amazing experience and that Katie was professional and helpful in showing you around and sharing all the information you needed. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleThank you for the girls at the rainham office Ellie Jessie Katie lucy Grace and Michaela have been so helpful Thank you for the hard work !
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ellie, Jessie, Katie, Lucy, Grace, and Michaela at the Rainham office have all been so helpful. Your appreciation really means a lot to the team. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleA big thank you to Lucy, she has been very helpful, in which was a very stressful situation and with her help has been resolved. Amazing!
⭐️⭐️ Thank you so much for your kind words! We’re really pleased to hear that Lucy was able to help resolve a stressful situation and make things easier for you. We’ll be sure to pass on your thanks to her. From Kelly & the Lettings Team ⭐️⭐️
4/5
GoogleI had a good experience with Jess, very helpful and delightful 👍🏽 …
Hi Trevor, Thank you for your kind feedback ⭐ We’re really pleased to hear that you had a … More
5/5
GoogleHad a pleasant experience with Liv from RMJ. Very professional and helpful
Hi Teminioladiran, Thank you for your kind feedback 😊 We’re delighted to hear that you had a … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
