Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReece and Freya have been such a great support throughout the whole process. Their communication has been outstanding and they have always done the very best by and for us. They are always at the end of an email or telephone if we have any …
Hi Julie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEllie has been absolutely brilliant from start to finish. We met Ellie when she came to value our property and she was professional, friendly, on time (a big one!) and ran through everything in detail with us so we fully understood the …
Thank you so much for the wonderful feedback! We are thrilled to hear that Ellie provided such a smooth and professional experience for you. Accepting an offer within just four days is a fantastic result, and we’re so glad communication and hard work paid off. Congratulations on the sale!
5/5
GoogleAll of the staff at RMJ were absolutely amazing through out our sale process but Jody really stood out. Jody always kept us fully informed and if we had any issues she always jumped on sorting it out for us. Our sale got stressful at times …
Thank you so much for the kind words! We’re thrilled that Jody could provide that extra layer of support and communication during the more stressful moments of your sale. Congratulations on your move & we wish you all the best in your new home!
5/5
GoogleWe had a very positive experience with Robinson Michael & Jackson in Gravesend and are truly grateful for their support throughout the sale of our home. From our very first meeting, we felt confident that we were in good hands. The team was knowledgeable, approachable, and always ready to explain every detail of the process. They made sure we clearly understood each stage and kept us updated regularly, which gave us great peace of mind. Selling a property can be stressful, but their calm and professional approach made everything much easier. They provided clear guidance, helpful advice, and were always available whenever we needed assistance or had questions. We are very thankful for their hard work and excellent communication. We would not hesitate to recommend Robinson Michael & Jackson in Gravesend to anyone looking for a reliable and trustworthy estate agency.
5/5
GoogleRating only, no written review.
Hi Harrison, Thank you for the 5⭐ review, we really appreciate it! Robinson Jackson, Lee
5/5
GoogleI was dreading the rent review because we’d seen some crazy increases locally, but Ruby was actually fair, polite, efficient and human, rare combination in this industry!
Hi Sebastian, Thank you so much for taking the time to leave such a great review. We’re really pleased to hear that Ruby handled your rent review in a fair, polite, and efficient way, and with a human touch too! She’ll be delighted to hear your kind feedback. We really appreciate you sharing your experience and are glad we could make the process a positive one for you. Best wishes, Robinson Jackson, Lee
5/5
GoogleA huge thank you to Millie Bernard and the Team for their outstanding support with us to Get the Sidcup road property. Millie attention to details, responsiveness, commitment to helping us secure the right home have been exceptional. Thanks for his team, efficient and friendly approach have made a real difference, we are deeply appreciate their hard work.
Hi Lonmar, Thank you for your kind review. We’re delighted to hear that Millie and the team were able to support you throughout the process and help you secure the Sidcup Road property. Your kind words about their attention to detail and responsiveness will mean a lot to them. We wish you all the very best in your new home. Robinson Jackson, Lee
5/5
GoogleEnnis is an excellent agent. He provides a 5 stars service. Professional and kind.
Hi Mw, Thank you for your kind review. We’re delighted to hear that Ennis provided such professional and friendly service. Your feedback will mean a lot to him. Robinson Jackson, Lee
5/5
GoogleRating only, no written review.
Thank you for your 5* review
5/5
GoogleI went through a house-buying process and they were very friendly. I especially want to thank Harry for his help during this process.
Thank you for your review
5/5
GoogleGreat company, Harry has been very helpful in our search thus far and is always available to provide assistance when needed
Thank you for your kind words ,Dallas & the team
5/5
GoogleHarry was very helpful very happy with the company
Thank for you review
5/5
GoogleThank you to Harry, Kendell and the team at the Walderslade branch for their excellent communication and professionalism in dealing with the sale of my house. The process went smoothly from start to finish, and I would have no hesitation in recommending them. Many thanks!
Thank you Paul,really pleased you were happy with the service
5/5
GoogleProfessional service start to finish, the team were helpful and keep us in the loop, and helped to get the exchange over the line. Would use again.
Thank you Steven, we hope you are enjoying your new home, Dallas & the team
5/5
GoogleExcellent service from Dallas and the team at RMJ. Frequent, pro-active communication throughout the process and great advice and support on the marketing and negotiations. Would highly recommend.
Thanks Bob pleased you were happy with our service - Dallas and the team at Robinson,Michael & jackson
5/5
GoogleAll the staff at RMJ are friendly, helpful and professional. Sky showed us around most of the properties, she was amazing! Her knowledge of the properties was great and she was very honest. Kendell was super helpful and kept us well informed during the purchase process of our house and we can't thank them enough.
Thank you for using Robinson ,Michael & Jackson- we are delighted you were happy with our service
5/5
GoogleRobinson Michael & Jackson have been very helpful and quick to respond from start to finish. I liked that everyone I spoke to was able to help I didn't have to speak to one person. Thank you.
Thank you for using Robinson,Michael & Jackson and we hope you enjoy your new home
5/5
GoogleGreat work from the sales team at RMJ Walderslade - achieved a great price from a well marketed property. Great to work with the team - Kendell, Harry and Dallas - Thank you
Thanks Jack ,from the team at Rmj Walderslade
5/5
GoogleKiran is fantastic!
Hi James, thank you for sharing your experience with Kiran!
5/5
GoogleSo super helpful. Tia helped me in a moment of crisis, very calm, professional and supportive.
Hi Charline, thank you for this brilliant review about Tia! We are so pleased you have had a great experience. RMJ Chatham
5/5
GoogleRating only, no written review.
Hi Rich, thank you for the 5-star google review!⭐- RMJ Chatham
5/5
GoogleTia at RJ Chatham was great, very professional, answered all my questions and made me feel at ease from start to finish
Hi Neil, thank you for this brilliant google review about Tia. - RMJ Chatham
5/5
GoogleGreat, friendly, professional service, thanks Tia
Hi Dec, thank you for this 5-star review about Tia! 😊 - RMJ Chatham …
5/5
GoogleFriendly professional estate agents, gave clear procedure and instructions every step of the way.
Hi David, thank you for this great review. We are so pleased youre having a brilliant experience. - RMJ Chatham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
