Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBrilliant firm been dealing with Kitija, She is amazing, very quick on responses and very informative, i have dealt with alot of agents however she tops them all.
Hi Jack, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleBeen dealing with Kitija, she has been very helpful, very bubbly personality and the best agent i have come across.
Hi Ben, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI booked a viewing through RMJ for my buyers, and Hannah was incredibly helpful throughout. She handled the scheduling smoothly, and my buyers had a lovely experience with her during the viewings.
5/5
GoogleSo glad we decided to go with RMJ Strood! The whole team have been amazing with the sale of our property and also the purchase of our new family home. They were very helpful and kept us informed throughout the process and the personalised 'new home' gift was also a very lovely touch after completion. We couldn't recommend them enough!
Hi Rebecca, thank you for taking the time to write a review on your recent experience with us. We wish you and your family all the very best in your new home. Kind regards Team RMJ Strood
5/5
GoogleThank you!!! Hannah was friendly and helpful from the very start, making us feel at ease straight away. She has been incredibly supportive in answering all of our questions about the properties and made the process so easy!
5/5
GoogleVery quick process without any hitches so no stress!
Thank you for your great feedback! We’re so pleased to hear that everything went through quickly and smoothly for you. Making the process as straightforward and stress-free as possible is always our aim. … More
5/5
GoogleGood professional service
Hi Steven, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleThank you to Charley & Jade who saw us through the completion of our first house. Amazing communication and continued to keep me updated with the progress! Couldn’t fault them at all!
Hi Bethany, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GooglePrompt efficient very knowledgeable in all aspects of transaction
Hi Lorna, thank you for taking the time to write a review on your recent experience with us. Kind regards Team RMJ Strood
4/5
GoogleA very good expiriance on the phone and very friendly aproach
Hi Daniel, thank you for taking the time to write a review on your recent experience with us. Kind regards Team RMJ Strood
5/5
GoogleRMJ were very cooperative and understanding of my need in a new property. Erin in particular went beyond and above in ensuring I got viewings booked and eventually an offer. Highly recommended.
Thank you so much for your kind feedback! We’re really pleased to hear that you found the team supportive and understanding throughout your search. … More
5/5
GoogleI had a great experience working with Erin. She went above and beyond to help me find the right property and was always quick to answer any questions I had. Her friendly and proactive approach made a big difference, and I really appreciated how easy she made the whole process. Highly recommended!
Thank you so much for your kind words! It was an absolute pleasure working with you and helping you find the right property. The whole team are really glad to hear that you felt supported throughout the process. … More
5/5
GoogleGreat job Hannah Thanks for your service.
5/5
GoogleExcellent service from start to finish.
Thank you so much for your kind feedback! We are delighted to hear you were happy with the service from start to finish. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience.- RMJ Lettings Gravesend
5/5
GoogleErin was incredibly helpful throughout my property search. She was responsive, professional, and really took the time to understand what I was looking for. Thanks to her support, the whole process felt smooth and much less stressful. I’d definitely recommend Erin to anyone looking for a reliable and dedicated letting agent👍🏼 …
Thank you so much for your kind and thoughtful review! We truly appreciate your recommendation, it means a great deal to the whole team. Wishing you all the very best in your new home ☺️- RMJ Lettings Gravesend
5/5
GoogleBooking the viewing with Nikki was super smooth. The visit itself with Ellie was great, she was on hand with any questions we had at the time. …
Thank you for such a lovely review :)
5/5
GoogleMackenzie was amazing during my viewing today ! Very knowledgeable.
Hi, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleThank you to the whole team at RMJ gravesend great service from start to finish.
5/5
GoogleHighly recommend!
5/5
GoogleMia was lovely when doing viewing. Such a great asset
5/5
GoogleGreat service from the team in RMJ Gravesend. Will definitely be using again.
5/5
GoogleTammy has been absolutely outstanding! Every interaction has been friendly, professional and genuinely supportive. She goes above and beyond to make things clear and easy and her customer service is exceptional. A real credit to RMJ!
5/5
GoogleMia was so helpful with finding me a property. She took time to understand our situation and I really appreciated that. Thanks Mia!
5/5
GoogleI’m extremely grateful for Erin 2 weeks since I’ve now moved into my new property and very happy with my new place. Erin went above and beyond ensuring I got secured a place really took into an account what I was looking for. The best experience so far renting a property. Thank you so much again Erin!!!
Hi Amy, Thank you so much for your kind words! It truly means a lot to hear that you’re happy in your new home. Erin will be absolutely delighted to know her support made such a positive difference. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
