Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJody is the biggest support through every transaction we work together on! She provides clients with the support and updates needed as well as ensuring there is clear communication between all parties involved.
Thank you so much for the fantastic feedback! We are thrilled to hear that Jody has been such a vital support for you and your clients. We pride ourselves on clear communication and proactive updates, so it’s wonderful to know Jody is … More
5/5
GoogleCannot speak highly enough of Jody Collins, friendly, efficient and very helpful!
Thank you so much for the kind words! We’re delighted to hear that Jody provided such a friendly and efficient service. We truly pride ourselves on being as helpful as possible, and it’s wonderful to know Jody hit the mark for you. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleI can’t recommend Jody enough! From start to finish, she made the whole process of finding my dream home feel smooth, friendly, and professional. They were always looking out for my best interests and made what could have been a stressful experience so much easier. Thank you again for all your help I’m so grateful.
Thank you so much for your kind words! We are absolutely thrilled that Jody could help you find your dream home and make the entire journey feel so smooth. We wish you every happiness in your new home! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleI had an excellent experience working with Jody in finding my dream home. Throughout the entire process, she demonstrated a high level of professionalism, clear communication, and genuine dedication to achieving the best outcome for me. Jody took the time to understand my requirements and consistently acted in my best interests, making what can often be a complex and stressful process feel smooth and well-managed. I am extremely grateful for her support and would highly recommend their services to anyone looking to purchase a home.
Thank you so much for your kind words! We are absolutely thrilled that Jody could help you secure your dream home. It’s wonderful to hear that Jody made the complex process feel smooth and well-managed for you. We truly appreciate the recommendation and wish you all the best in your new home! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
Google5 Star Service! Nikki was fantastic and made everything so easy. Had my property let in a matter of days with Zero stress!! TJ was a great help too.
Thank you so much for the 5-star review! We’re thrilled to hear that Nikki and TJ made the process of letting your property so seamless and stress-free. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleJody has been outstanding throughout our house purchase, keeping us consistently informed and up to date at every stage of the process.
Thank you for the wonderful review! We are so pleased to hear that Jody has been outstanding during your house purchase. Communication is key to a smooth move, and we’re glad Jody kept you well-informed every step of the way. … More
5/5
GoogleMy experience was stress free and I had good communication. I am happy with the team
Thank you for the wonderful feedback! We’re so glad we could make your experience stress-free. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleI just wanted to give credit to this letting agent. I have just purchased my first buy to let and the whole process was made so easy. Nikki came out and gave me all the information I needed and made it all simple to understand She put the property on the market, sorted all the certificates and keep me updated the whole way. I also spoke to Erin and Ellie who gave me the feedback from my viewings and were lovely. The property was only on the market for 3 days and the tenant passed referencing quickly. Nothing was too much for the team and I what I thought would be a hard and stressful process with a lot to learn was actually easy and exciting
Congratulations on your first buy-to-let purchase! We are so pleased that Nikki, Erin, and Ellie could take the stress out of the process for you. We’re thrilled the property let in just 3 days and wish you the best of luck with your new investment! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleI recently purchased my first home with Jody’s help, and I couldn’t be happier. Jody was professional, responsive and made complex process feel easy. I highly recommend Jody to anyone looking to buy!
Congratulations on your very first home! We are so happy to hear that Jody made the process feel easy and approachable for you. Good luck in your new home! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleVery happy with TJ and the ream at Robinson Michael Jackson Maidstone
Thank you so much for the kind words and the 5* review! We’re thrilled to hear you had such a positive experience with TJ and the rest of our Maidstone team. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleAs a first-time homebuyer, I was nervous about the process, but Jody was there every step of the way. Jody answered all my questions and truly looked out for my best interests. Thank you for helping me find my perfect home.
Good Morning, Thank you kindly for your review and recommendation. We're pleased to hear you … More
5/5
GoogleAmazing company to work with and would highly recommend them if you are looking to sell or purchase. Special mention to Ellie Willmott nothing it ever too much hassle and always happy to help
Thank you so much for your lovely review and recommendation! We’re thrilled to hear you had such a positive experience with us. … More
5/5
GoogleReally impressed with the service provided. Clear, prompt communication and very knowledgeable. :)
Thank you so much for the wonderful review! We’re glad to hear you were impressed with our service. We pride ourselves on providing clear, prompt communication and expert knowledge to all our clients. We appreciate the feedback! Kind regards, Robinson Michael & Jackson Maidstone.
5/5
GoogleBeing new to the area, it was a brilliant buying experience recently. TJ was extremely helpful from start to finish and gave us some sound advice along the way. Thank you.
We’re so glad we could make your move a brilliant experience. It’s great to hear that TJ provided the helpful service and sound advice we strive for. We wish you all the best as you settle into your new home, thank you for choosing us! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleBy far the best agent out there, amazing, helpful staff, highly recommend.
Thank you so much for the glowing recommendation! We truly appreciate your support! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleRating only, no written review.
Thank you so much for your 5* review! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleFantastic experience with Ellie! She was friendly, knowledgeable, and made the whole process smooth and stress-free while showing me around the property. Her recommendation of Hanife as a mortgage advisor was spot on. They helped me secure the property and saved me money on my mortgage.
Thank you so much for the fantastic review! We’re delighted that Ellie made your property viewing such a smooth and stress-free experience. It’s also great to hear that her recommendation of Hanife worked out so well for you, saving money on … More
5/5
GoogleRating only, no written review.
Thank you for your 5* review. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleGreat team with great local area knowledge - a pleasure to work with!
Thank you so much for your kind words! We’re really glad you had a positive experience with our team. It was a pleasure working with you too, and we’re always here if you need anything in the future! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleIts been great and really easy working with TJ Yardley and the team so far. Would definitely recommend!
Thank you for your great feedback! We’re really glad to hear that working with TJ and the team has been such a straightforward and positive experience. … More
5/5
GoogleIt's great working with Ellie and the team. They're knowledgeable and helpful. Thanks all!
We really appreciate your kind review, thank you! It’s great to hear that Ellie and the team have been helpful and informative throughout. We’re always here if you need anything further. … More
5/5
GoogleI recently reviewed a property with Ellie and she was very helpful and knowledgable answering any questions I had throughout 😄 …
Thank you for sharing your experience! We’re delighted Ellie could provide the guidance and answers you needed during your viewing. We’ll make sure she sees your kind words. … More
5/5
GoogleBrilliant service by the Letting department and manager : Nikki Eke! Very professional and prompt approach on complicated rental case . Highly recommended .
Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience with our … More
5/5
GoogleHave been dealing with the office at Strood the main stand out has been Kitija she has been brilliant! would recommend her to all friends and family.
Hi Sasha, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
