5/5
TrustpilotVery happy
Emma from the Strood branch was very helpful she answered all my questions with a professional approach she was also very helpful could not fault her thankyou again.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleRang this company this morning to arrange a property viewing. Spoke to Josie who was very helpful and polite. She answered all my questions and got back to me promptly with a time and date.
Agent replied · 24 May 2026
Thank you for sharing your experience! We love hearing that your morning started off so productively with us. Josie is wonderful at keeping things moving quickly and politely, and we're so glad she could get your viewing locked in with zero … More
5/5
Googlemuch more dynamic and enthusiastic than most estate agents , i have bought and sold through them .
Agent replied · 24 May 2026
What a massive compliment! Hearing that we stand out as much more dynamic and enthusiastic than the rest completely makes our day. Having you trust us for both your buying and selling journeys is the ultimate endorsement, and we can't thank … More
5/5
GoogleI’d like to say a special thank you to Sophia at Robinson Michael and Jackson Sittingbourne, she was very polite and a great help with finding me a property that suited my needs and wants.
Agent replied · 24 May 2026
Finding a property that ticks both the 'needs' and 'wants' boxes can be a real challenge, so we are absolutely delighted that Sophia found you the perfect match! Being polite, attentive, and genuinely helpful is what she does best, and your … More
5/5
GoogleQuick and speedy house sale. Thank you so much Sophia and team for getting us into our new home 🏡 …
Agent replied · 24 May 2026
Congratulations on your new home! We are absolutely thrilled that we could help secure a quick and speedy sale to get you moving. Sophia and the rest of the team will be so happy to hear your kind words, enjoy settling into your new place! … More
5/5
GoogleI am thinking of downsizing & this was the first estate agent I approached. Sophia was very helpful, she explained everything clearly and seemed genuinely pleased to be able to answer all my questions. After all her hard work I will definately go back to her if we decide to take this forward
Agent replied · 24 May 2026
Downsizing is a major step, so we are incredibly glad that your very first conversation was a positive one! Sophia will be so touched to hear that her clear explanations and genuine enthusiasm helped put you at ease. There is absolutely no … More
5/5
GoogleLovely atmosphere, Sophia was amazing and very knowledgeable. Would definitely recommend
Agent replied · 24 May 2026
We really appreciate you sharing this! Creating a welcoming atmosphere is so important to us, and it is fantastic to hear that Sophia looked after you so well with her knowledge and expertise. Thank you for the wonderful recommendation! … More
5/5
GoogleSpoke with Sophia on the phone. Great service. She was amazing!!
Agent replied · 24 May 2026
That is brilliant to hear! Phone calls with our team should always be helpful and positive, so we are thrilled that Sophia made such a great impression. We will make sure she sees your amazing comment! … More
5/5
GoogleGreat service thank you Sophia for your valuable support.
Agent replied · 24 May 2026
Thank you so much for taking the time to leave such a kind review! We are so pleased that Sophia could provide you with such valuable support throughout your journey. We'll be sure to pass your thanks on to her. … More
4/5
GoogleHappy with the service we received, thank you
Agent replied · 24 May 2026
Thank you so much for the feedback! We are very happy to hear that you were pleased with the service you received, and we appreciate you taking the time to let us know. … More
5/5
GoogleSuperb job from Sophia at Robinson Michael and Jackson, she handled everything professionally and walked us through the hurdles of buying a property and made it easy and simple.
Agent replied · 24 May 2026
Navigating the hurdles of buying a property can be a bit of a rollercoaster, so hearing that Sophia made the entire process feel easy and simple is absolutely fantastic! Professionalism and clear guidance are exactly what we aim for. Thank … More
5/5
TrustpilotA viewing with Georgia from Orpington…
A viewing with Georgia from Orpington Branch. Extremely knowledgeable about the property. Very kind courteous and friendly. A warm and lovely personality - a great asset to the business and as a result I shall recommend them. She will go far in her career without doubt.
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Hi Kev, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Hi Erica, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Hi Revjans, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKitija was amazing.. she is very professional, polite, respectful and follows up on her job extremely well.
Agent replied · 22 April 2026
Hi Ant, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleReally lovely and professional
Agent replied · 22 April 2026
Hi Ola, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 22 April 2026
Hi Holly, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKitija was amazing, so so helpful. Would really recommend RMJ Strood! Thank you
Agent replied · 22 April 2026
Hi Robert, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleThe team at RMJ have been amazing during our purchase process, can’t thank them enough.
Agent replied · 24 March 2026
Hi Charley, Thank you so much for sharing your experience! We’re thrilled to hear that Tayla, Lee, and the rest of the team provided friendly, professional, and transparent support throughout your viewings and offer process. It’s wonderful to know that our communication has been helpful and that you feel well-supported as you move into the next stage with Charley. We really appreciate your kind words and look forward to continuing to assist you! Kind regards, Team RMJ Strood
5/5
GoogleWe had a great experience working with Erin Goddard to secure a tenant for our rental property in Ebbsfleet. She was always responsive, helpful, and kept everything running smoothly. Thanks to her professionalism and efficiency, the process was stress-free. We’d happily recommend her to others 😊 …
5/5
GoogleWhat a positive experience, a professional and faultless service from Dallas Haley and the team at Walderslade Village Robinson Michael & Jackson branch. I have just sold a two bedroom property and the service from start to finish has been …
Agent replied · 14 April 2026
Thank you for your review Chris- Dallas & the team Robinson,Michael & Jackson Walderslade
5/5
GoogleI had a great experience selling my mum's house with Robinson Micheal & Jackon. From start to finish, the team was professional, proactive, and always kept me well informed. Their marketing was excellent, and they secured an offer quickly. …
Agent replied · 14 April 2026
Thank you Jane- from all the team at Robinson,Michael & jackson
5/5
GoogleHarry is friendly, knowledgeable and makes you feel very relaxed when viewing properties, he understands my needs and I hope to find a property soon with RMJ and Harry!
Agent replied · 14 April 2026
Thank you for your kind words,
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
