Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a great experience with Jessie at RMJ Lettings. She was very friendly, professional, and helpful during the viewing at Clive Road. She answered my questions clearly and made the whole process smooth.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie was friendly, professional, and helpful during your viewing at Clive Road, and that she made the process smooth for you. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleHad a great time viewing a property with Olivia/Liv. She gave us all the details we needed and made it a smooth experience. Marzena
Thank you so much for your lovely feedback, Marzena! 😊 We’re delighted to hear that you had a great experience viewing a property with Olivia/Liv. It’s wonderful to know she provided all the details you needed and made the whole process smooth for you. 🏡✨ We’ll be sure to pass your kind words along to her. Thank you again for taking the time to share your experience. Ryan & The RMJ Team
5/5
GoogleJesse was very helpful answering all questions we had about the property we visited
⭐️⭐️ Thank you for your kind feedback! We’re pleased to hear that Jessie was so helpful and able to answer all your questions during the property viewing. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleLiv was lovely.
Thank you so much for your lovely feedback, Crystal! 😊 We’re so pleased to hear that Liv made such a great impression. She’ll be … More
5/5
GoogleReally helpful and pleasant to speak to
Thank you so much for your kind feedback, Eloise! 😊 We’re really pleased to hear that you found our team helpful and pleasant to … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Patrick! We really appreciate your support. From Ryan & the Sales Team ⭐️⭐️
5/5
GoogleEmma was great showing us round the property, really helpful!
Thank you so much for your lovely feedback, Tanya! 😊 We’re delighted to hear that Jo was so helpful in arranging your viewings and … More
5/5
GoogleEmma made us feel and ease and comfortable to ask questions. Answering all our questions, telling us about the beautiful property and the area.
Thank you so much for your kind feedback, Sukhjit! 😊 We’re delighted to hear that Emma made you feel at ease and comfortable asking … More
5/5
GoogleDan was very helpful :)
Thank you so much for your kind feedback, Sukhjit! 😊 We’re delighted to hear that Emma made you feel at ease and comfortable asking … More
5/5
GoogleFantastic service. Very polite and helpful thank you.
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear you received fantastic service and found the team polite and helpful. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleThankyou to the whole team for your help with my recent sale. I met with Ryan for the initial valuation; he was super informative and explained every step of the process throughly so it wasn’t overwhelming. Bonus that the house sold within the first week of instructing them. Thank you again :)
Thank you so much for your wonderful feedback, Lily! 😊 We’re delighted to hear that you had such a positive experience with the whole … More
5/5
GoogleAmazing service from the whole team from start to finish! Would definitely recommend
Thank you so much for your amazing feedback, Mia! 😊 We’re delighted to hear that you had such a great experience with the whole team … More
5/5
GoogleI did a couple viewings with Learna and she was very helpful, welcoming and answered all my questions! Highly recommend
Thank you so much for your lovely feedback, Hannah! 😊 We’re delighted to hear that Learna was so helpful and welcoming during your … More
5/5
GoogleJess was amazing with securing us a viewing at short notice - thank you for all your help ☺️
Thank you so much for your lovely feedback, Aimee! 😊 We’re delighted to hear that Jess was able to secure your viewing at short … More
5/5
GoogleThe agent Kate was so nice ,her customer service is second to none.
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear Katie was so lovely and helpful throughout the process. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleKatie was very professional and helpful when it came to booking viewings, was a very stress free experience. Would definitely pass on my recommendations in the future.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie made booking your viewings a stress-free experience and provided such professional and helpful service. We really appreciate your recommendation. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review, Sanuar! ⭐😊 We truly appreciate your support, it means a lot to our team. If there’s ever … More
5/5
GoogleI was showed a few properties on Saturday by Liv - she was great! Friendly, knowledgeable and professional. Although I didn’t find my dream one it was a pleasant experience
Thank you so much for your lovely feedback, Renee! 😊 We’re delighted to hear that Liv made your viewings such a positive experience … More
5/5
GoogleThe staff was prompt and really helpful.
Thank you so much for your kind feedback, Bunmi! 😊 We’re really pleased to hear that you found our team prompt and helpful, that’s … More
5/5
GoogleRating only, no written review.
hank you so much for your 5-star review, Irene! ⭐😊 We really appreciate your support, it means a lot to our team. If there’s ever … More
5/5
GoogleWe have had an extremely seamless service with Robinson Michael & Jackson where Learna helped quickly secure the offer for a property we loved and gave clarity in the steps to take to progress at pace
Thank you so much for your fantastic feedback, Elvis! 😊 We’re delighted to hear that you had such a seamless experience with Robinson … More
4/5
GoogleJessie was really lovely and helpful throughout the process.
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear Jessie was so lovely and helpful throughout the process. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleVery nice home and agent was very helpful and professional. Thank you. Candice
🌟🌟 Thank you so much for your 5-star review, Candice! 🌟🌟 We truly appreciate your support. From Ryan & the Sales Team …
5/5
GoogleHighly recommend RMJ. Brilliant service
⭐️⭐️ Thank you so much for your feedback! We’re delighted to hear you had a brilliant experience and appreciate your recommendation. From Kelly & the Lettings Team ⭐️⭐️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
