Trusted Agent profile
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★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe house presentation went smoothly, with plenty of time for us to look around and lots of details available from Olivia. Even when information were not initially provided, Oliva reassured us that she will go back to the owners and she …
Thank you so much for your lovely feedback, Florentina! 😊 We’re delighted to hear that your viewing went smoothly and that Olivia provided … More
5/5
GoogleOlivia, professionalism was consistent. She was on time for the appointment and provided reliable advice. …
Thank you so much for your lovely feedback, Bola! 😊 We’re delighted to hear that Olivia’s professionalism and punctuality made such … More
5/5
GoogleI am a first time buyer looking for a house around Dartford and Gravesend. After sending an email to the agent, Tammy gave me a call yesterday and she was so sweet on the phone. She was so helpful and was ready to answer my questions. She …
5/5
GoogleI had a lovely experience buying my first property with Mia she was kind and helpful ! Such a lovely girl couldn’t recommend enough she made the whole process feel easy and calm
5/5
GoogleWe’ve just completed the process of securing our new home, and we wanted to say a huge thank you to our estate agent, Erin, for all her help throughout. …
Thank you so much for your lovely review! We’re thrilled to hear that your experience securing your new home was such a positive one. … More
5/5
GoogleI can’t recommend Erin enough! She played such a huge role in helping me secure my first property, and I’m honestly so grateful for everything she did. From start to finish, she was incredibly kind, patient, and always willing to go the …
Thank you so much for your wonderful review! We’re absolutely delighted to hear that we could support you in securing your first property, what an exciting milestone! … More
5/5
Googlehad a great experience with Erin throughout the whole process of securing my new place. From the viewing to the move-in stage, she was extremely helpful, professional, and responsive. She made everything clear and straightforward and was …
Thank you so much for your kind review! We’re really pleased to hear you had such a great experience with Erin and that … More
5/5
GoogleI had a great experience with Robinson Michael & Jackson, particularly with Lucy. She demonstrated a high level of professionalism and was incredibly supportive …
5/5
GoogleSelling our house was an incredibly stressful experience, especially with the tight timeframe we were working towards. However, Robinson Michael & Jackson really stuck with us throughout and ultimately got everything over the line when it …
Thank you for your kind feedback. We’re really pleased to hear Jo and the team were able to support you through … More
5/5
GoogleI had such a great experience with Robinson Michael & Jackson. They were incredibly helpful throughout the whole process and really supported me in securing my new home, which is absolutely perfect for me and my daughter. …
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with our team and that we could support you in securing a home that’s perfect for you and your daughter. … More
5/5
GoogleA continued fantastic service from RMJ Rainham with their lettings team. Kelly, Ellie and Stacey continue to provide the best service for our lettings portfolio and we look forward to continuing the relationship going forwards.
⭐️⭐️ Thank you so much for your wonderful feedback! We’re thrilled to hear that Kelly, Ellie, and Stacey continue to provide fantastic service for your lettings portfolio. We really appreciate your support and look forward to working with … More
5/5
GoogleGreat service from the very first call
⭐️⭐️ Thank you for the 5 stars, Donna! We really appreciate your support. From Ryan & the Sales Team ⭐️⭐️
5/5
GoogleI was assisted by Katie to view a house, she was was very friendly and helpful in answering my questions. I strongly recommend!
I was assisted by Katie to view a house, she was was very friendly and helpful in answering my questions. I strongly recommend!
5/5
GoogleFantastic and knowledgeable staff, they made the whole process so easy, and were at hand at all times for any advice, questions and guidance. Special shoutout to Ellie, Jessie and Stacey - thank you all ☺️
Fantastic and knowledgeable staff, they made the whole process so easy, and were at hand at all times for any advice, questions and guidance. Special shoutout to Ellie, Jessie and Stacey - thank you all ☺️
5/5
GoogleThey were so patient and supportive in my search.
⭐️⭐️ Thank you for your kind feedback! We’re really pleased to hear you found the team patient and supportive during your property search. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleOlivia P from RMJ Gillingham was really helpful and accommodating! Would recommend.
hank you so much for your wonderful feedback, Ashleigh! 😊 We’re delighted to hear that Olivia P from RMJ Gillingham was so helpful and … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Khuzama! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleHad a great experience being shown a property by Olivia - she was punctual, friendly, knowledgeable and answered all my questions. Would recommend!
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you had a great experience with Olivia. Being … More
5/5
GoogleJessie, Ellie and Kelly have been beyond amazing in helping me to find a new rental property. From the moment I made my enquiry, I received the most personalised service I could ever wish for. At the viewing I was made to feel welcome, no …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Jessie, Ellie and Kelly were able to support you throughout your journey and provide such a personalised and welcoming experience. It’s great to … More
5/5
GoogleRating only, no written review.
⭐️⭐️ Thank you for the 5 stars, Yolanda! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWe have been shown 2 properties today by Learna who was very informative and helpful with regards to her knowledge of the property and area. She also very promptly found answers to questions we had asked. Thanks for great service today!
Thank you so much for your lovely feedback, Rachel! 😊 We’re delighted to hear that Learna was so informative and helpful during your … More
5/5
GoogleThanks Dan, great service, very helpful.
⭐️⭐️ Thank you for the 5 stars, Wendy! We really appreciate your support. From Ryan & the Sales Team ⭐️⭐️
5/5
GoogleNice to meet you Dan
⭐️⭐️ Thank you for the 5 stars, Phillip! We really appreciate your support. From Ryan & the Sales Team ⭐️⭐️
5/5
GoogleGreat service
⭐️⭐️ Thank you for the 5 stars, Guiseppe! We really appreciate your support. From Ryan & the Sales Team ⭐️⭐️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
