5/5
GoogleGreat working with Learna and the team very helpful and professional
Agent replied · 15 April 2026
Thank you so much for your kind feedback, Paddy! 😊 We’re delighted to hear that you had a great experience working with Learna and … More
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI was attended to by Olivia. She was very helpful and professional. She's definitely a good rep of your company.
Agent replied · 15 April 2026
Thank you so much for your kind feedback, Elizabeth! 😊 We’re delighted to hear that Olivia was helpful and professional during your … More
5/5
GoogleFrom start to finish all the way through Freya has made the process smooth and stressfree. She was always there to answer any questions that I had and if she didn’t have the answer she found it within a day. I would 100% recommend Frayer again to anybody that I know outstanding work well done Frayer.
Agent replied · 22 April 2026
Hi Emma, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleHouse hunting can be so stressful but Emma has been amazing, so helpful and never seemed phased by all our questions.
Agent replied · 11 May 2026
Hi Gayle, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKitjia showed us a property and was welcoming and helpful to answer our questions
Agent replied · 11 May 2026
Hi Sam, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWent to visit a property today with Emma , she was very helpful, with a kind bubbly personality.
Agent replied · 10 May 2026
Hi Ben, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEmma showed us a property and we liked her relaxed approach to freely walk around the viewing. She was knowledgeable about the property and the owners
Agent replied · 11 May 2026
Hi Demi, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleReally positive and helpful experience with Kitija today. She was able to organise a property viewing and answer all of my questions within the space of 10 minutes. Great and supportive personality
Agent replied · 22 April 2026
Hi Joseph, thank you for taking the time to write a review on your recent experience with us. Kind regards Team RMJ Strood
5/5
GoogleFreddie was a brilliant agent and was very polite
Agent replied · 22 April 2026
Hi Rossi, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEmma has always been very friendly, welcoming and ane brings good vibes to viewings. I enjoy seeing her at viewings I've don't with RMJ. Thanks Emma.
Agent replied · 22 April 2026
Hi Aaron, thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleSold my house within 1 week. Very efficient and proactive. Cant fault them. Special thanks Mia, Andy, Lily and Jo.
Agent replied · 17 May 2026
Thank you for your kind feedback. We’re really pleased to hear your sale was handled so efficiently and achieved … More
5/5
GoogleBrilliant service from Tammy from first viewing to our offer being accepted. As first‑time buyers, we really appreciated how communicative and proactive Tammy was. She kept in touch throughout and made everything feel straightforward. Highly recommended.
Agent replied · 17 May 2026
Thank you for your kind feedback. We’re really pleased to hear Tammy provided such a smooth and supportive … More
5/5
GoogleWe had a positive experience with our estate agent throughout our experience Katie and Jessie were professional and responsive to our questions their support and guidance made the whole experience much easier 👍 …
Agent replied · 8 October 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Katie and Jessie were professional and responsive, and that their support and guidance helped make the whole experience easier for you. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleLiv was pleasant and warm. She was professional and helpful as well.
Agent replied · 8 October 2026
Thank you so much for your kind feedback, Damilola! 😊 We’re delighted to hear that Liv made such a positive impression and that you … More
5/5
GoogleKatie was very professional. From the first call to the viewing of the house, she communicated clearly and was prompt. I do recommend her service to anyone looking for a place to rent.
Agent replied · 8 October 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Katie was professional, communicated clearly, and was prompt throughout your experience. Your recommendation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI have just spoke to Liv from Rainham branch. She was fantastic, and supportive. She waited in the phone to support me getting documents sorted. Thank you Liv.
Agent replied · 8 October 2026
Thank you so much for your lovely feedback, Tina! 😊 We’re delighted to hear that Liv from our Rainham branch was so fantastic and … More
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2026
Thank you so much for your 5-star review, Phoebe! ⭐😊 We really appreciate your support it means a lot to our team. If there’s ever … More
5/5
GoogleSo impressed with James the mortgage advisor. We went direct with our bank which gave us wrong information. Not sure where to turn to James took our call and was very knowledgeable with our bank and the products available. He advised us to …
Agent replied · 7 May 2026
Hi Danny 😊 Thank you so much for your kind words! We’re delighted to hear that James was able to step in and help get things back on track for you. He always goes the … More
5/5
GoogleI have had a great experience with Robinson Michael & Jackson so far. Learna Smith was especially helpful, she managed to get us a viewing booked very quickly and made everything feel easy and straightforward. Communication has been …
Agent replied · 7 May 2026
Thank you so much for your wonderful feedback, Celicial! 😊 We’re delighted to hear that you’ve had such a great experience with Robinson … More
5/5
GoogleRMJ were exceptional throughout the process of selling our house. At times it can be very stressful but was made very straightforward thanks to the dedication of all the staff at the Rainham branch. A very friendly and helpful team. …
Agent replied · 7 May 2026
Thank you so much for your wonderful feedback, Deb and Adam! 😊 We’re delighted to hear that your experience selling your home with RMJ was such … More
5/5
GoogleThank you Ryan @ RMJ for all your support and help in marketing my late friend’s property. I’ve not bought or sold a house in 42 years and Ryan has been an invaluable support to myself and the Co-executor. The houdr was marketed last week …
Agent replied · 7 May 2026
Thank you so much for your incredibly kind words, Sharon! 😊 I’m truly grateful for your feedback and for trusting me and the team with the … More
5/5
GoogleLucy is by far the best property manager I have had, she has been incredibly professional, responsive, and proactive throughout, always keeping me updated and handling everything efficiently. …
Agent replied · 7 May 2026
⭐️⭐️ Thank you so much for your wonderful feedback! We’re thrilled to hear that Lucy has been professional, responsive, and proactive, handling everything efficiently and keeping you informed. It’s great to know her care and dedication have … More
5/5
GoogleA wonderful team that has found and placed a lovely tenant in my new flat. Ellie and Co have presented and administered the process flawlessly and been patient with all my enquiries as a first time landlord. I've gone with the fully managed …
Agent replied · 7 May 2026
🌟🌟 Thank you so much for your 5-star review! 🌟🌟 We’re delighted to hear that Ellie and the team provided a smooth and professional experience in finding a great tenant for your property. It’s wonderful to know that our fully managed service … More
5/5
GoogleOver the past three months, Mihaela has carried out excellent work in managing communication and coordination between myself as the landlord and the tenant. She has consistently demonstrated professionalism, clarity, and a proactive …
Agent replied · 7 May 2026
⭐️⭐️ Thank you so much for your thoughtful feedback! We’re delighted to hear that Mihaela has provided clear, professional, and proactive communication between all parties, and handled the recent issue with fairness and efficiency. Your … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
