5/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe staff at Sittingbourne made our buying experience as hassle-free as possible - thank you!
Agent replied · 24 May 2026
Thank you so much! Buying a home comes with a lot of moving parts, so our absolute top priority is keeping the experience as hassle-free and smooth as possible for you. … More
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service, highly recommend. Great communication and customer service. They make you feel welcomed
Agent replied · 24 May 2026
Thank you so much for this wonderful recommendation! Making our clients feel genuinely welcomed and supported is at the heart of everything we do, so it is fantastic to hear that our customer service and communication hit the mark for you. … More
5/5
GoogleEfficient and effective work process, outstanding communication Professional and reliable.
Agent replied · 24 May 2026
Thank you so much for this excellent review! We pride ourselves on maintaining an efficient work process and keeping our communication outstanding from start to finish. Knowing that you found us to be both professional and reliable is the … More
5/5
GoogleLacey was really friendly and gave some great advice in regards to buying my first house! :)
Agent replied · 24 May 2026
Buying your first house is such a massive milestone, so we are absolutely thrilled that Lacey could be there to offer some friendly guidance and great advice! Making that first step feel exciting rather than overwhelming is exactly what we … More
5/5
GoogleI would highly recommend Josie! She is welcoming and efficient at answering questions. ⭐️
Agent replied · 24 May 2026
Thank you so much for the 5-star shout-out for Josie! Being both welcoming and efficient is a fantastic combination, and we are so glad she made such a great impression on you. We will be sure to pass your wonderful recommendation on to … More
5/5
GoogleRating only, no written review.
5/5
GoogleProfessional preparation for my house valuation. The meeting was on time, with all details about my property. Clear explanation with all details.Thank you, Marta
Agent replied · 24 May 2026
Thank you so much for taking the time to share this! First impressions are everything, so we are delighted to hear that Marta arrived well-prepared, on time, and armed with all the details needed to give you a clear, comprehensive … More
5/5
GoogleSuch a great experience after a nightmare with an online only ‘estate agent’ (you can guess which one…). Worth every penny, every single member of staff knows their stuff and are super helpful!
Agent replied · 24 May 2026
Thank you so much for this brilliant review. There really is a massive difference when you have a dedicated, local team working in your corner. Hearing that every single member of our staff made you feel supported and that we were 'worth … More
5/5
GoogleJosie has been brilliant and efficient when helping us arrange our viewing and showing us around the property. Happy to answer any questions we had and explain the next steps. Appreciate her quick communication and reassurance through this process!
Agent replied · 24 May 2026
Thank you so much for this wonderful feedback! A great property viewing should always feel clear, reassuring, and completely stress-free. Josie will be absolutely delighted to hear that her quick communication and helpful guidance through … More
5/5
GoogleThe team was very helpful throughout the whole process.
Agent replied · 24 March 2026
Hi Ralph, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful and answered all our queries .
Agent replied · 24 March 2026
Hi Catherine, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAmazing service from Freya!! Would highly recommend!
Agent replied · 17 May 2026
Hi Mandy, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was amazing great communication!
Agent replied · 24 March 2026
Hi Carl, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKitija has been an absolute pleasure to talk too, she was so friendly and helpful. Made the experience so much easier. She is a great addition to the team!!
Agent replied · 24 March 2026
Hi Emils, thank you for taking the time to write a review on your recent experience with us. Team RMJ Strood
5/5
GoogleExtremely friendly and helpful team! Great and active service, Thank you for selling my property promptly!
Agent replied · 24 March 2026
Hi Umair, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleRecommended my sons friend to contact Robinson and Jackson’s as the are wanting to buy a property in Strood, always had good service and help from other Robinson and Jackson branches and my children. His friend Tim was very impressed with the help and guidance from Freya and has put down an offer fingers crossed 🤞 it gets accepted. …
Agent replied · 24 March 2026
Hi Jean, thank you for taking the time to write a review on your recent experience with us. Team RMJ Strood
5/5
GoogleI had the best experience throughout the process of buying my property from start to end . The RMJ team is very supportive and professional. Tammy was a great support , professional and a dedicated staff . I would recommend RMJ to anybody who is willing to deal with a property. The staff is very positive and reliable.
5/5
GoogleWe were accompanied at a viewing by Hannah from RMJ who was very personable and professional. She gave us plenty of time and information on the property answered our additional questions as best she could.
5/5
GoogleMia has been fantastic. Very informative and polite.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thank you for taking time to leave a 5 star review!
5/5
GoogleExcelent service, agent very professional and knowledgeable about property and area. Thank you Kaia 😊 …
Agent replied · 15 April 2026
Hi Miriam, thank you for leaving this honest and complimentary review about the team. We truly appreciate you sharing your experience with others!🥰 …
5/5
GoogleWhat a great experience with the team in Strood!!! Both Charley and Jade have been absolutely amazing support throughout our purchase of our first home, they’re communication was fantastic, they were both so helpful in answering any …
Agent replied · 24 March 2026
Hi Kelly, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
