5/5
GoogleAmazing service from freya, she’s very helpful
Agent replied · 17 May 2026
Hi Chelsea, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery welcoming upon arrival and very accommodating whilst trying to gain a valuation.
Agent replied · 17 May 2026
Hi Alex, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 17 May 2026
Hi Colin, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 17 May 2026
Hi Chloe, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 17 May 2026
Hi Libby, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Agent replied · 17 May 2026
Hi Ravan, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleFreya was super helpful and answered every single question I had, she was so knowledgable and made the process a lot easier for me. Can’t thank her enough, she was amazing!
Agent replied · 17 May 2026
Hi Emma, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKitija has such a lovely nature and is incredible!!
Agent replied · 17 May 2026
Hi Amber, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKnowing how stressful the process is buying and selling a house I must honestly say the service I received was above expectations Freya is a credit to your organization Thankyou so much.
Agent replied · 17 May 2026
Hi Shaun, thank you for taking the time to write a review on your recent experience with us. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleThey’re very swift and responsive, emailed for a few properties and got a call back straight away from Freya with confirmation of appointments and helpful suggestions.
Agent replied · 17 May 2026
Hi Emma, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleErin was fantastic, friendly, professional, and really helpful during the property viewing. She responded quickly to all my questions and made the whole process smooth and stress-free. Highly recommend!
Agent replied · 17 May 2026
Thank you for taking the time to share your feedback! We’re so pleased to hear that Erin made such a positive impression during your viewing. … More
5/5
GoogleVery good service, they helped me every step of the way. Jo and Mia were excellent in handling everything I needed assistance with. They provided very prompt and helpful responses to my queries via both phone and email, and consistently kept me up to date throughout the process.
5/5
GoogleThe team have been incredibly helpful in our first home buying journey! Thank you all so much especially Jo who has always been so responsive and quick with her replies and updates regarding the sale! So happy to be moving in this week!
5/5
GoogleThe process from start to finish was very easy, communication was prompt and clear. I would recommend.
Agent replied · 17 May 2026
Thank you for your kind review! We’re delighted to hear that you found the process easy from start to finish and that our communication was clear and prompt throughout. … More
5/5
GoogleI have had several dealings with Erin whom is very helpful, professional and punctual, to be fair I would go as far to say she is an absolute asset to Robinson & Jackson’s.
Agent replied · 17 May 2026
Thank you again for taking the time to share your experience, and we look forward to assisting you again in the future!- RMJ Lettings Gravesend
5/5
GoogleRecently went out viewing with Alesha on the sales team. Had a great experience, she was extremely helpful and knowledgeable. Thanks again!
5/5
GoogleGreat customer service, everything went quickly and smoothly. Would highly recommend
Agent replied · 17 May 2026
Thank you for your great feedback! We’re delighted to hear that everything went quickly and smoothly for you and that you were happy with the service provided. … More
5/5
GoogleRating only, no written review.
5/5
GoogleSuper service from Ellie at the Gravesend lettings team. Got us exactly what we were looking for, and walked us through the whole process to secure the property. Highly recommend. Thank you Ellie.
Agent replied · 17 May 2026
Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience with our Gravesend lettings team and that everything was tailored to exactly what you were looking for. … More
5/5
GoogleHannah was extremely friendly, patient and punctual! She answered all of questions and was very thorough. Thank you so much for your time.
Agent replied · 17 May 2026
Thank you for your kind feedback. We’re really pleased to hear Hannah was friendly, patient, and thorough … More
5/5
GoogleErin has been super helpful as has all the team, Erin has kept me updated with every update and step, super helpful and kind and understanding
Agent replied · 17 May 2026
Thank you so much for your kind words, it truly means a lot to the whole team. We’ll be sure to pass your lovely feedback on to Erin and the rest of the team. If there’s ever anything more we can help with, please don’t hesitate to get in touch.- RMJ Gravesend Lettings
5/5
GoogleI spoke with Tammy from the Gravesend branch, and she was really helpful, friendly and professional. Understood what property I was looking for and helped me with all queries that I had. Really lovely lady x
Agent replied · 17 May 2026
Thank you for your kind feedback. We’re really pleased to hear Tammy was so helpful, friendly, and professional, … More
5/5
GoogleI had a great experience being shown round by Mia, she was so lovely as well as informative. An all round pleasant experience! Couldn’t recommend enough!
Agent replied · 17 May 2026
Thank you for your kind feedback. We’re really pleased to hear Mia provided such a pleasant and informative … More
5/5
GoogleI had a wonderful experience renting with Robinson Michael & Jackson. We are landlords and they were communicative, helpful and contactable. Would use them again for sure
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
