Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Thank you so much, Idayat, for your 5-star review! ⭐️ We really appreciate you taking the time to share your experience 😊 It means a lot to us, and we’re so glad you had such a positive visit. We look forward to welcoming you again soon! 🙌 … More
5/5
GoogleMichaela has been so helpful & respondent to my messages. The induction hob was on the blink & she sorted it in no time & kept me updated on the progress. Thank you for your help lovely.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was so helpful and responsive, and that she was able to resolve the issue quickly while keeping you updated throughout. Your appreciation means a lot to … More
5/5
GoogleTia was amazing, so friendly and polite would recommend this branch!
Hi Kasie, thank you for this 5-star review about Tia. We are so glad you had a great experience🎉 …
5/5
GoogleTilly contacted me the morning after I made an enquiry through Zoopla, she was very informative, and kept in contact with me about the property we are interested in. This is our first time buying and other agents had been poor at best, night and day difference. Thanks Tilly.
We really appreciate your review, thank you! It’s fantastic to hear that Tilly provided clear, timely communication and stood out compared to your previous experiences. Supporting first-time buyers is something we care deeply about, so your … More
5/5
GoogleGreat support, advice and communication from Ellie at RMJ!
Thank you for your lovely comments! We’re so pleased Ellie was able to offer helpful advice and keep you well informed along the way. Your feedback means a lot to us. … More
5/5
GoogleI’ve been speaking with Erin and Libby. Excellent communication and helpful in understanding what the process was to get us moving into our first flat
5/5
GoogleI was late arriving but Kitija was patient with me, really appreciated that. Kitija provided get detail on the history of the property and was very helpful in showing me around. She was very cordial, polite and resourceful. She had great insight on the neighborhood and its surroundings.
Hi Mark, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWhat a nice service Your staff Kitija was so polite and very helpful. Very nice customer service …
Hi Eshun, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleExcellent service
Thank you for your review Emma - really pleased you were happy with our service,from the team at Robinson,Michael & Jackson
5/5
GoogleMark accompanied me through 3 viewings back to back and for each he had all the answers to my questions and was very helpful and polite throughout. Thankyou!
Thank you for your review-from all the team at Robinson,michael & Jackson Walderslade
5/5
GoogleThere needs to be more stars for how much effort Jody puts into her day to day work, Jody has been nothing but supportive & helpful in one of the most difficult times when it comes to buying and selling. Nothing has ever been to much for …
Thank you so much for your kind words! We agree, Jody and Ellie are absolute stars, and we are so glad they could support you through the ups and downs of buying and selling. … More
5/5
GoogleAmazing the whole time from viewing to completion, the team kept us informed constantly and were just so helpful through the entire process
Hi Francesca, thank you for taking the time to write a review on your recent experience with us. Kind regards, Reece RMJ Strood
5/5
GoogleRating only, no written review.
Hi Ruby, thank you for taking the time to write a review on your recent experience with us. Kind regards, Reece RMJ Strood
4/5
GoogleJo was very helpful and responsive for my purchase, I couldn't ask for more
Good Afternoon, Thankyou for taking the time to share your experience following your dealings … More
5/5
GoogleJust spoke to Tammy and arranged a few viewings over the phone. I must say she has been very professional, helpful and knowledgable over the phone. She had proactively provided additional information about the area and the properties as I was looking to buy one for BTL.
Thank you for your kind feedback. We’re really pleased to hear Tammy was so helpful, professional, and proactive … More
5/5
GoogleKitija was very popular and courteous in arranging my first viewing and follow up.
Hi thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAleshia was amazing really good service really kind and helpful
Hi Freddie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAleisha was fantastic
Hi Stewart, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAleisha was great
Hi Florence, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Isabella, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAmazing customer service from Alesha!! She was so lovely and helpful, as well as very informative to questions that was asked.
Hi Kaiyen, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Kiera, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleFreya was very friendly and dealt with my requests quickly and professionally.
Hi Steiner, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleSuper friendly and quick with replies, great advice from Freya to help me with the purchase of my first home :)
Hi Melly, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
