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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,211 reviews across 7 offices and 3 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

8,004

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

4.7 / 5 Sophia from the Rainham office showed us around a bungalow today she was such a lovely confident girl. She was very knowledgeable and made us feel at ease ...Lorraine, 5 September 2026Read the review from sellers

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I cannot fault them, it's been an incredibly positive experience and I would recommend to anyone. A huge thank you to Lily for everything she has done so far! From the outset she has been very professional, responded to all our questions incredibly quickly and just made what is always a stressful process easier. Thank you!

Laura · 30 April 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 May 2026

Thank you so much for your kind words; it really means a lot. I’m so pleased to hear you’ve had such a positive experience, and I’m glad I … More

5/5

Google

I chose RightMove and it was the best decision ever . I was in communication with an agent who kept me informed ‘Libby ‘ was a great agent and I would recommend her highly .

French · 30 April 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Recently had some viewings with Mia and I have to say she was so helpful! Mia was very knowledgeable and friendly, if you're looking for a property i'd highly recommend reaching out to Robinson Micheal and Jackson.

Daisy · 30 April 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 May 2026

Good Afternoon, We appreciate you taking the time to share your positive feedback with Mia, she … More

5/5

Google

Mia was absolutely fantastic throughout the whole process. She was professional, friendly, and always quick to answer any questions. Her knowledge and dedication made everything smooth and stress-free. I highly recommend Mia to anyone looking for outstanding service!

Isobel · 30 April 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 May 2026

Good Afternoon, Thank you so much for your kind feedback; we really appreciate it. … More

5/5

Google

Mia was absolutely incredible during my viewing and really helped me understand the buying process as a first time buyer!

Lily · 30 April 2026 · Robinson Michael & Jackson Gravesend

Agent replied · 7 May 2026

Good Afternoon, Thankyou so much for sharing your experience with Mia, we really appreciate the … More

5/5

Google

Tia was fab and had no problem selling our house from our first open day. Angela was great and kept us updated all the way through the selling process. Both, Tia and Angela were very helpful and communicated well. MRJ were …

Suzie · 30 April 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 7 May 2026

Hi Suzie, thank you for leaving this amazing review with mention of Tia and Angela. We are so pleased you have had a great experience and hope to work with us again. It has been a pleasure working with you this far. RMJ Chatham

5/5

Google

Spoke to Dan, was a pleasure, explained things and gave me options to move forward with anything I needed. Great job

Dan · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Dan, Thank you for your great feedback 🌟 We’re really pleased to hear that you had … More

5/5

Google

Rating only, no written review.

Mika · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

⭐️⭐️ Thank you for the 5 stars, Mika! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Rating only, no written review.

Picalo_ · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Picalo, Thank you for your 5-star review 🌟 We really appreciate your support and are … More

5/5

Google

Olivia showed a house to us today and she was very professional and honest. A refreshing approach.

Chris · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Chris, Thank you for your kind feedback 🌟 We’re delighted to hear that Olivia made such … More

5/5

Google

Rating only, no written review.

Nelsa · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Nelsa, Thank you so much for your 5-star review ⭐⭐⭐⭐⭐ We really appreciate your support … More

4/5

Google

Friendly and knowledgeable

Stu · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Stu, Thank you for your kind words 😊 We’re delighted to hear you found the team … More

5/5

Google

We were shown around the property by Olivia who was very friendly and informative. She gave us plenty of time to discuss our thoughts. Overall a great experience with her and RMJ in general.

Siobhan · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Siobhan, Thank you for your lovely feedback 😊 We’re so pleased to hear that you had a … More

5/5

Google

Olivia was really helpful and easy to talk to when showing me around the property on Oastview. She gave a clear overview without being pushy, and was happy to answer questions honestly. It made the whole viewing feel relaxed and straightforward. Appreciate her time and professionalism.

Jay · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Jay, Thank you for your kind feedback 🌟 We’re really pleased to hear that Olivia made … More

5/5

Google

Michaela was really helpful throughout our tenancy and the checkout process. She was quick to respond, kept us updated, and made everything straightforward, especially when dealing with the checkout report and follow-ups. Really appreciate her support!

Nathan · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was so helpful throughout your tenancy and the checkout process, keeping everything clear and straightforward. Your appreciation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Very helpful staff and quick response by them each and every time.highly recommended

Sakib · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Sakib, Thank you for your kind feedback 🌟 We’re really pleased to hear you found the … More

5/5

Google

Great staff very good at what they do would recommend to anyone 5 star service from start to finish

Mark · 30 April 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 7 May 2026

Hi Mark, Thank you for your fantastic feedback 🌟 We’re so pleased to hear you found the … More

5/5

Google

First Class service from the whole team in selling our property. Kept fully informed the whole time. Kendell, Dallas, Harry & Skye were very professional and helpful. Would thoroughly recommend this Estate Agent to anyone.

Frank · 30 April 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 7 May 2026

Thank you for giving us the opportunity Frank from all the team at Robinson,Michael & Jackson

5/5

Google

Great service from Dallas and the team as always.

Neil · 30 April 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thank you for your review Neil

5/5

Google

Very impressed with my experience - Harry is a brilliant and approachable individual who is a credit to the company, very easy to talk to and knowledgeable about the properties in hand. Highly recommend the company and many thanks to Harry for his time

Tom · 30 April 2026 · Robinson Michael & Jackson Walderslade

Agent replied · 17 May 2026

Thank you Tom - from all the team at Robinson,Michael & Jackson

5/5

Google

Lacey helped make the process really straightforward Professional team and easy to work with

John · 30 April 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 22 May 2026

Thank you so much for taking the time to share your feedback! We are thrilled to hear that Lacey helped make the entire process so straightforward for you. We take great pride in being a professional and easy team to work with, and we will … More

4/5

Google

Sophia was great to work with, very professional...she kept us in the know and well informed. Can't fault her. Asher

Asher · 30 April 2026 · Robinson Michael & Jackson Sittingbourne

Agent replied · 27 May 2026

Thank you so much for the great review, Asher! We are delighted to hear that Sophia was so professional and kept you well-informed throughout the process. Keeping our clients in the know is exactly what we aim for, and we will be sure to … More

5/5

Google

The whole team at Robinson Michael and Jackson are amazing especially Jody she is always helpful and professional. I would highly recommend.

Jo · 30 April 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 7 May 2026

Thank you so much for the 5-star review! We are thrilled to hear that you had such a positive experience with the whole team here at Robinson Michael & Jackson. Kind regards, Robinson Michael & Jackson

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.

EA Masters by year, 2018 to 2023

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.

Reviews may appear on more than one platform.

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