Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEmma has shown me around a couple of houses. I love her relaxed style and that she allowed me to wander at my own pace.
Hi Joanne, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEmma was very helpful, knowledgeable and honest. We really appreciated her laid-back style and openness. Very refreshing to experience compared to other Estate Agents. Thanks for everything again, Emma. From Jo & Simon.
Hi Simon, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleEmma is such a lovely and friendly lady and so helpful and answers every question I asked good to see people still like that in the world
Hi Chris, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Larissa, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHad a house viewing and Anna was nothing but kind and helpful!
Thank you so much for the kind words. We’re thrilled to hear you had such a positive experience with Anna. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleWe had a great experience viewing the properties. Sabrina was really helpful and patient to give all the details of the property and nearby area. I would like you to appreciate her for adjusting the time for us aa we were running late. Overall wonderful experience and lots of properties to choose from.
Thank you so much for your kind feedback! We’re delighted to hear you had a great experience viewing properties with us. … More
5/5
GoogleAbigail was super helpful in showing all the potential properties to buy. Tracy made the process of acquiring the property very smooth. She would consistently communicate clearly. Great agency to work with!
Thanks so much for leaving a 5* review for Abigail. We really appreciate it. Kind regards, the Ebbsfleet Garden City team
5/5
GoogleFantastic service. Amanda try
Thanks for leaving a review for Amanda, Michael! Very much appreciated. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleFantastic service by Amanda try will use again
Thanks for your review for Amanda, Ronnie. We truly appreciate it. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleGreat service, Amanda was very helpful, will definitely recommend to friends
We really appreciate you leaving a 5* review for Amanda, Graham. Thanks very much. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleVery good
Thanks, Kevin! Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleAmanda Try was amazing
Thanks so much for leaving a 5* review for Amanda. We really appreciate it. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleGreat service
Thank you! Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was very professional and friendly. She took the time to show us around the property properly and showed great interest in understanding what we were looking for. She even suggested other potential properties in the area that we might also have an interest in.
Thank you for your kind review for Beth. We’re so pleased to hear she made such a positive impression during your property search. Providing a friendly, professional service and taking the time to truly understand our clients’ needs is … More
5/5
GoogleHad a viewing with Beth, she was really professional and did a great job showing me around the house :)
Thank you for your 5* review. We’re delighted to hear that you had a positive viewing experience with Beth. Her professionalism and dedication to helping clients feel informed and comfortable during viewings are greatly valued. We really … More
4/5
GoogleTalkative
Thank you for your feedback and for visiting the property with us. Our team always aims to create a welcoming and informative viewing experience, and we appreciate you taking the time to leave a review. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was really amazing on showing the house, nice and cosy.
Thanks for your review for Beth. We really appreciate it. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was wonderful and very kind. Very professional and we love the agency ! It has very big range of houses! Amazing service
Thank you so much for your wonderful review. We’re delighted to hear that Beth made such a positive impression with her kindness and professionalism. It’s also fantastic to know that you were pleased with our range of properties and the service you received. Your feedback means a great deal to our team. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was really nice and welcoming, very knowledgeable about the property and answered all my questions with a smile.
Thank you for your lovely review. We’re so pleased to hear that Beth made you feel welcome and provided such a positive viewing experience. Her friendly approach and in-depth knowledge are qualities we greatly value, and it’s wonderful to know she was able to answer all your questions with confidence and a smile. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleHad a viewing with Beth. Overall experience was wonderful. Beth took us around the house with all the minute details and patiently answered all our doubts. We are all set to buy this house. 🤩 …
Thank you for your 5* review. We’re delighted to hear that your viewing experience with Beth was so positive and that she was able to guide you through the property in detail while answering all your questions patiently. It’s great to know you felt well supported throughout the process. We really appreciate your feedback and wish you all the best with the next steps. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was amazing showing around the property today and her expertise was amazing.
Thanks for taking the time to leave a review for Beth. We really appreciate it. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleHad a great experience with Beth she was extremely helpful with our viewing of a property
Thanks, Sam! Much appreciated. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth showed me around a property today. Was very knowledgeable about property and area. Lovely to meet her and very professional
Thank you very much for taking the time to leave a review for Beth. We're glad you were happy with her service. Kind regards, the RJ Ebbsfleet Garden City team
5/5
GoogleBeth was an amazing lady She was very knowledgeable about the area and polite". She gave us a thorough tour, answered all our questions about the house, and was not pushy". Thank you
Thank you for your kind review. We’re delighted to hear that Beth provided such a positive experience during your viewing. Her knowledge of the local area, professionalism, and non-pushy approach are all qualities we really value, and it’s great to know she was able to give you a thorough tour and answer all your questions. Kind regards, the RJ Ebbsfleet Garden City team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
