Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFreddie was super friendly and helpful. Very knowledgable about the area and I look forward to working with him on the search!
Hi Tinu, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Ben, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
Googleabsolutely fabulous team but i must point out Anna who had an extremely professional and kind approach!
Thank you so much for the feedback! We're delighted that Anna’s professional and kind approach stood out. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleRating only, no written review.
Thank you for 5* Google review. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleEllie was such a great agent to deal wirh
5/5
GoogleWe recently attended a viewing and the service was great. Shannon was very friendly, polite answered all of our questions and was very professional. Hannah, who helped set up the viewing was also very friendly, polite and professional. Overall a pleasant experience, I would recommend them when house hunting.
Dear Norbert, Thank you so much for the fantastic review! … More
5/5
GoogleNina did an amazing job, very professional. Always on the end of the phone, very reassuring.
Thank you for your kind review, Lisa! ⭐️ We’re delighted to hear that Nina provided such a professional and reassuring service 😊 Being available and supportive throughout is so important, and we’re glad she made a positive difference. We’ll … More
5/5
GoogleHad a viewing a week back, had a girl show us around, believe her name was Annalise. She was extremely resourceful and respectful. Answered everything we had questions on and made the process very smooth.
Thank you for your review! We’re so glad to hear that Annalise made your viewing such a smooth and informative experience. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleHad a really good experience with the help of Anna!! So so helpful couldn’t ask for a better person to help :))) 💕 …
Thank you so much! We’re thrilled to hear you had such a great experience with Anna. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleAnna was super helpful! So informative and reassuring during such a stressful time. Would definitely go through her again. Thank you Anna.
Thank you so much for your kind review! We know that searching for a home can be a stressful time, so we’re thrilled to hear that Anna’s informative and reassuring approach helped put you at ease. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleAnnalise was amazing during the viewing, answered all of our questions and inquires professionally, thank you!
Thank you for the wonderful review! We’re so glad to hear Annalise provided such a professional experience. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleTop tier customer service from Anna I smell promotion
Thanks for the wonderful review! We’re so glad you had such a great experience with Anna. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleGreat communication from the team at this branch! Anna answered all my questions and if she didnt have the answer, she'd get back to me as soon as she did!
Thank you for the fantastic review! We believe that clear, honest communication is key, and we’re so glad Anna’s dedication to getting you the right answers made a difference. … More
5/5
GoogleWe have been dealing with Jessie and Ellie regarding our rental properties. Their communications have been excellent keeping us informed on every update both by messages and emails. …
⭐️⭐️ Thank you so much for your kind feedback, Sally! We’re delighted to hear that Jessie and Ellie have provided excellent communication, keeping you well informed and delivering an organised and professional service. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleWe’ve recently sold with RMJ and couldn’t sing their praises more. Within 24 hours we had 12 viewings booked, we ended up with numerous offers and have accepted an offer we are really happy with. …
Thank you so much for your fantastic feedback, Joe! 😊 We’re absolutely delighted to hear about your experience selling with RMJ … More
5/5
GoogleWe recently had a property viewing with Emma James, and it genuinely stood out as the best experience we’ve had so far. From the moment we met her, she was warm, professional, and incredibly knowledgeable. …
Thank you so much for your wonderful and detailed feedback, Jurate! 😊 We’re absolutely delighted to hear that your viewing with Emma stood out as the … More
5/5
GoogleRating only, no written review.
Good Afternoon, Thankyou for taking the time to share your positive experience, we really … More
5/5
GoogleRating only, no written review.
Hi Oyesola, thank you for the 5-star review! We are so pleased you had a great experience.
5/5
GoogleEmma was very polite and showed us around the property whilst telling us about the history of the property. Which was very useful.
Thank you for your lovely review, Anica! ⭐️ We’re so pleased to hear that Emma made your visit enjoyable and informative 😊 It’s great that you found the history of the property helpful during your viewing. We’ll be sure to pass along your … More
5/5
GoogleAbsolutely profesional! Showed us around gave us all the info we nedded . Well done Harry!
Thank you Tomas
5/5
GoogleHarry made the buying process nice and easy for us, always on hand to answer any questions with great communication, keeping us in the loop throughout the process.
Thank you for your kind words Charlotte
5/5
GoogleRating only, no written review.
thank you for your review
5/5
GoogleVery helpful company Harry was very helpful
Thank you for your review
5/5
GoogleHarry was great very helpful
Thank you for your review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
