Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKitija Pilipavica showed us a round a property in Rochester. She was lovely and welcoming, thank you! :)
Hi Megan, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood
4/5
GoogleMet Emma, she was absolutely amazing. She offered great advise and was very helpful when discussing issues about the house viewings.
5/5
GoogleLetting my house out whilst I work overseas. Ellie, Jessie, Katie and Stacey were amazing and made the whole process happen flawlessly. Thanks a lot.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Ellie, Jessie, Katie, and Stacey made the process of letting your property while working overseas smooth and stress-free. Your support means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleKitija has been really helpful in our house search.
Hi Chloe, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood
5/5
GoogleI had a fantastic experience with the Lettings team from start to finish. Ellie, Erin and Nikki were friendly, approachable and provided excellent service throughout. Highly recommend this agency for anyone looking for a reliable and responsive team
Thank you so much for the high recommendation! We’re so glad our Lettings team provided the excellent service you deserve. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleGreat customer service from all members of staff. Kiran was exceptionally helpful and consistently attentive to customers’ needs at all times. I would highly recommend them.
Hi Barry, thank you for this amazing review about RMJ Chatham - with special mention to Kiran. We are so pleased you have had a great experience😊 …
5/5
GoogleAs a first time buyer purchasing a property on my own I used James the MAB at Robinson Michael & Jackson in Rainham to get my mortgage. I can't fault him at all. From start to finish he made the process so easy and explained it to me in a …
Hi Jade, Thank you so much for your wonderful feedback 🌟😊 We’re delighted to hear that … More
5/5
GoogleDan was brilliant, very warm, jovial, and easy to talk to, which made the whole experience comfortable and enjoyable. He explained everything clearly and created a relaxed, no-pressure atmosphere throughout. …
Thank you for your wonderful review, Funke! ⭐️ We’re so pleased to hear that Dan made your experience comfortable and enjoyable with his warm and friendly approach 😊 It’s great to know he explained everything clearly and created such a … More
5/5
GoogleI would like to express my sincere appreciation for the outstanding support provided by Stacey Greenwood- Senior Pre-Tenancy Coordinator throughout the tenancy process. …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Stacey provided such outstanding support throughout the tenancy process. Her professionalism, responsiveness, and attention to detail are qualities we greatly … More
5/5
GoogleWe had a fantastic experience working with Jessie to rent out our apartment in Victory Pier, Kent. From the very first call, she was professional, approachable, and incredibly helpful. She consistently went above and beyond to provide …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Jessie provided such professional, proactive, and supportive service, and that she helped achieve a great result for your property at Victory Pier. It’s … More
5/5
GoogleI had a great experience working with Jack as my estate agent. From the very beginning, he was professional, responsive, and genuinely committed to helping me through the process. He communicated clearly at every stage, making what can …
Thank you for your kind feedback. We’re really pleased to hear Jack provided such a smooth and supportive … More
5/5
GoogleHannah showed me around a stunning house today. As a first-time buyer I was a bit nervous as it was my first ever viewing as well. She made me feel so comfortable and shared so much knowledge about the property and the area. Even booking …
Thank you so much for your lovely feedback. We’re really pleased to hear Hannah made you feel comfortable during your first … More
5/5
GoogleBuying a home can be stressful, but thankfully our broker made the whole process so much easier by guiding us every step of the way. We reached out to several companies, but many either left us waiting for responses or didn’t feel genuine …
Thank you so much for your thoughtful feedback. We’re really pleased to hear Tammy and the Gravesend team were able to support … More
5/5
GoogleRecently completed a purchase through RMJ Gravesend and honestly couldn’t fault the experience. Tammy and the team were excellent from start to finish. …
Thank you for your kind feedback. We’re really pleased to hear you had such a smooth experience and that Tammy and … More
5/5
GoogleI can’t recommend Mia highly enough. From start to finish, she has been the definition of professionalism. What really stood out was how consistently she kept us informed at every single stage of the process, we never felt out of the loop …
Thank you so much for your wonderful feedback. We’re delighted to hear Mia kept you so well informed and made the process clear … More
5/5
GoogleFrom the very start Robinson Michael and Jackson have been amazing . We was very slow to start but they was very patient and I didn’t feel under pressure at any point . When we was ready to put our dads house on the market they was very …
Thank you so much for your thoughtful review. We’re really pleased to hear you felt supported throughout the process, … More
5/5
GoogleTammy was brilliant on the phone and well ensuring on helping me looking for a property and getting the correct information. …
Thank you for your kind feedback. We’re really pleased to hear Tammy was so helpful and ensured you had all the … More
5/5
GoogleAll the team members made it easy, seemless and worthwhile. Thanks to Millie, Ruby, Ennis, Reyhan for their help, kindness, friendliness and professionalism.
Hi Doyinsola, Thank you for your wonderful review. I’m really pleased to hear that the team made the process easy, seamless, and worthwhile for you. I will be sure to pass your kind comments on to Millie, Ruby, Ennis, and Reyhan, they will really appreciate your feedback. Kind regards, Robinson Jackson Lee
5/5
GoogleMillie has been very supportive through the process Of the renting application, She was also very warm, welcoming and professional when showing us around the property . Thank you millie
Hi Tamzin, Thank you for your lovely review. I’m really pleased to hear that Millie was supportive throughout your rental application and that you found her warm, welcoming, and professional during the viewing. I will be sure to pass your kind feedback on to Millie. Kind regards, Robinson Jackson Lee
5/5
GoogleWe've recently had an offer accepted via Lily. Communication has been good and overall a positive experience!
5/5
GooglePolite, friendly and helpful staff
Hi Stepahine, thank you for your kind feedback!
5/5
GoogleAndy Plaistowe from the Gravesend branch is firmly established in the Gravesend area for his knowledge and professionalism. He is always friendly and helpful and keeps you constantly updated through the house sale process.
Dear Kaye, Thank you for your lovely comments. We're delighted you had such a positive … More
5/5
GoogleLibby has been extremely helpful throughout our rental process. She’s kept us informed on every step and followed up any emails with calls to ensure we understood what was required. Every stage from start to finish has been super simple so we are very thankful for her service.
Hi Hanna, thank you for your kind review. We are pleased you found the process easy this our goal for all tenants! We wish you all the best in your new home! The Lettings Team RMJ
5/5
GoogleRating only, no written review.
Hi Andrius, thank you for sharing this 5-star review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
