5/5
GoogleRating only, no written review.
Agent replied · 26 June 2026
Thank you for your review
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)85 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)151 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAmazing staff would especially like to mention jade she was absolutely amazing as first time buyers we could not have asked for better Thankyou so much for our gift also 😁 …
Agent replied · 10 May 2026
Hi Sophie, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHave been dealing with Jody at Maidstone branch who has been helping us to progress our somewhat difficult purchase . Jody has been helpful and supportive along the journey and really helped out when we needed the most assistance. Would …
Agent replied · 7 May 2026
Thank you so much for your kind review and recommendation. We’re delighted to hear that Jody was able to support you through what sounds like a challenging purchase. We’ll be sure to pass on your sincere thanks to her. Wishing you all the … More
5/5
GoogleI recently had a viewing with Katie, and I just wanted to say how positive the experience was. She was incredibly friendly, kind, and made me feel comfortable right away. …
Agent replied · 7 May 2026
🌟🌟 Thank you so much for your wonderful feedback! We’re delighted to hear Katie made your viewing such a positive and relaxed experience. It’s great to know her friendly and knowledgeable approach helped you feel comfortable throughout. … More
5/5
GoogleWe would like to express our sincere thanks to Robinson Michael & Jackson, particularly Nina Nash and Kay Phillips, for their hard work and support throughout our case. …
Agent replied · 7 May 2026
Thank you so much for your heartfelt feedback, Oxana! 😊 We truly appreciate your kind words and are so pleased to hear that you had such … More
5/5
GoogleThe team were very friendly and attentive! Especially Millie and Ennis! They really listened to our wants and tried to get us a lovely property! Was a pleasure
Agent replied · 15 May 2026
Hi LS, Thank you so much for your kind review, it really means a lot to the team. I’m delighted to hear that you had such a positive experience, and I’ll be sure to pass your lovely comments on to Millie and Ennis. It’s great to know they were able to listen to your requirements and support you in your search for a property. Wishing you all the best, and please don’t hesitate to get in touch if we can help further in the future. Kind regards, Robinson Jackson Lee
5/5
GoogleI spoke with Olivia regarding an issue with new tenants who had recently moved in. She was extremely empathetic and supportive, and demonstrated a great level of customer service by escalating the matter with complete transparency. Highly recommended!
Agent replied · 15 May 2026
Hi Paul, Thank you for taking the time to leave such a positive review. I’m really pleased to hear that Olivia was able to support you and handle the situation with empathy and transparency. Providing a high level of customer service is something we take great pride in, so it’s fantastic to see this reflected in your experience. I will be sure to pass your kind comments on to Olivia. If there is anything further we can assist with, please don’t hesitate to get in touch. Kind regards, Robinson Jackson Lee
5/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thanks for your review Billy
5/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thank you for your 5 star review- it was a pleasure to help you
5/5
GoogleGreat staff with great communication.
Agent replied · 8 May 2026
Thanks for the review Dean -from all the team at Robinson,michael & Jackson Walderslade
5/5
GoogleThe staff are very professional , friendly , they keep you updated on the sale of your house and they go above and beyond , highly recommend will always use them in the future …..
Agent replied · 8 May 2026
Really pleased you were happy with our service Michele -from all the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleFantastic service from the start and up until the sale. A very personal and professional experience. I highly recommend RMJ if you are looking to sell your property. 5⭐️
Agent replied · 8 May 2026
Thank you for your kind words Paul and we are really pleased you were happy with our service
5/5
GoogleReliable trust worthy, would highly recommend
Agent replied · 8 May 2026
Thank you Tony ,Dallas & the team at Robinson.Michael & Jackson
5/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thank you for your review Chris,
5/5
GoogleVery informative, great service - Dallas is a true gentleman
Agent replied · 8 May 2026
Thanks for your 5* review Al ,from Dallas and the team at Robinson.Michael & Jackson
5/5
GoogleExcellent service and communication. Would 100% recommend, Dallas is fantastic at what he does, can’t fault him. Thank you so much
Agent replied · 8 May 2026
Thanks Ash
5/5
GoogleGreat help as allways very knowledgeable and made the process as easy as possible. Thanks for all you’re help.
Agent replied · 8 May 2026
Thank you for your review Charlie,Dallas and the team at Robinson.Michael & Jackson
5/5
GoogleVery happy with the service provided. Would recommend to achieve the best sale price and first class service. Staff very accommodating and understanding and kept fully informed at all times.
Agent replied · 8 May 2026
Thank you for giving us the opportunity David and we hope you enjoy your new home ,from Dallas and the team
5/5
GoogleGreat service all round, particularly from Dallas who was brilliant!
Agent replied · 8 May 2026
Thank you Ed
5/5
GoogleThe guys at walderslade are always very helpful! Always available at the end of the phone - Could not recommend enough!!
Agent replied · 24 October 2024
Thank you Kacy,from Dallas and the team at Robinson.Michael & Jackson
5/5
GoogleEllie has been great from the start, professional, responsive, and really helpful at this early stage. Everything has been handled smoothly, and we feel in very good hands. Highly recommend!
Agent replied · 8 May 2026
Thank you so much for your kind words and recommendation! We’re delighted to hear that your experience with Ellie has been so positive from the very start. We look forward to continuing to support you throughout the process! Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleMia was so helpful in showing us around. So attentive to our needs, couldn’t have asked for anyone better to show us around. Thanks Mia!
Agent replied · 8 May 2026
Thank you for your kind feedback. We’re really pleased to hear Mia was so helpful and attentive during your … More
5/5
GoogleOlivia was incredibly knowledgeable polite, helpful and courteous. Would recommend RMJ based on our experience we had with Olivia.
Agent replied · 7 May 2026
Thank you so much, Donna, for your wonderful review! 😊 We’re delighted to hear Olivia made such a positive impression with her knowledge, politeness, helpfulness, and courtesy. ⭐ Your recommendation means a great deal to us, and we’re so … More
5/5
GoogleWas greated friendly an welcoming when i turned up view the property. Gave me info on stuff the landlord was still in the process of doing. An discussed what I need to do if I wanted to register interest on the place
Agent replied · 7 May 2026
⭐️⭐️ Thank you for your feedback! We’re pleased to hear you received a friendly welcome and were given clear information about the property and next steps. From Kelly & the Lettings Team ⭐️⭐️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
