Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleThis was my first time renting a property, and both Erin and Ellie supported me throughout the entire process. They were very professional and quick to respond to all my enquiries. They also kept me updated at every stage, which made the experience much smoother and less stressful.
5/5
GoogleRating only, no written review.
Good Afternoon, Thankyou for taking the time to share your experience, we appreciate the … More
5/5
GoogleWe have had the pleasure of dealing with Hannah at RMJ who has been fantastic. She has always gone above and beyond and kept us informed throughout. By far the best we have dealt with during our search. Thank you for all you’ve done so far with helping us secure our next home.
Thank you for your lovely feedback. We’re really pleased to hear Hannah has been so helpful and kept you well … More
5/5
GoogleEllie provided an excellent service in helping me rent out my property. She was professional, responsive, and very knowledgeable throughout the entire process. From marketing the property to securing suitable tenants, everything was handled efficiently and with great attention to detail. Communication was clear and timely, which made the whole experience smooth and stress-free. Ellie went above and beyond to ensure everything was completed to a high standard, and I felt confident that my property was in good hands. I would highly recommend Ellie to anyone looking for a reliable and dedicated estate agent.
5/5
GoogleSimon, Ellie and Libby made the whole process so easy. I was impressed with how quickly they could find us tenants again.
Thank you for your kind review! We’re so pleased to hear that the whole process felt easy for you and that the team were able to secure new tenants so quickly. … More
5/5
GoogleI was welcomed in by Freddie, very kind and approachable.
Hi Evie, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleLucy has been fantastic in helping resolve ongoing issues with our property. She communicated clearly throughout and worked hard to get everything sorted. Really appreciate her support!
5/5
GoogleAlways have nice properties , agents are very professional,
Good Afternoon, Thankyou for your positive feedback. … More
5/5
GoogleTammy has been a great help with providing information, connecting the dots and helping with my house buying process
5/5
GoogleWrote this review to say Freddie was very helpful throughout the whole process. He was easy to deal with, kept things simple, and was always there if I had any questions. …
Hi Thomas, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleWe would like to say a huge thank you to all of the RMJ team for helping to sell our house and secure a great offer! Wouldn't hesitate to use them again and would recommend them for any of your house buying/selling needs. Its the second …
Thank you so much, Amy and Solomon, for your wonderful review and for trusting Team RMJ Strood for the second time with your house sale! 🏡 … More
5/5
GoogleA first class service from an excellent team in the Strood office of R M and J ! My late brother John who passed in July was the last owner in our family - …
Hi Philip, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood
5/5
GoogleWe had a fantastic experience with the team managing the letting of our property and couldn’t be happier with the service from start to finish. …
Thank you so much for your fantastic and detailed review! We’re absolutely delighted to hear that you had such a positive experience from start to finish. Your kind words about the whole team truly mean a lot to us. Thank you for your … More
5/5
GoogleI cannot thank the team at Robinson Michael & Jackson in Maidstone enough for their incredible support during a recent tenant move-in. I was completely unavailable at the time and feeling quite stressed about how everything would go, but …
Thank you so much for the glowing review! We are thrilled to hear that the Maidstone team could step in and provide that peace of mind while you were away. It is wonderful to know that Nikki, Ellie, and Libby’s proactive communication … More
5/5
GoogleVery professional team. the lady who made viewing with us was very nice and helpful. also the team in the office kept us informed and helped us with questions about …
Thank you so much for the fantastic review! We are delighted to hear that you had such a smooth and professional experience with our Maidstone team. Many thanks, Robinson Michael & Jackson
5/5
GoogleKiran was amazing . Very detailed, patient and had a good knowledge of the property.
Hi Lateefat, thank you for sharing this wonderful review about Kiran. We are pleased you have had a great experience. RMJ Chatham
5/5
GoogleWe recently sold our house with RMJ, Joe immediately put us at ease taking his time to explain the whole process without putting any pressure on us. Lacey and Josie were equally as good keeping us updated with viewings and …
Thank you so much for the wonderful recommendation and for choosing RMJ to sell your home! We are absolutely thrilled to hear that Joe was able to put you at ease right from the start with a pressure-free approach. … More
5/5
GoogleEllie provided an excellent service in helping me rent out my property. She was professional, responsive, and very knowledgeable throughout the entire process. From marketing the property to securing suitable tenants, everything was handled …
5/5
GoogleWe recently worked with Robinson Michael & Jackson on a flooring project. Louise & the girls in the office were brilliant from start to finish. Communication was excellent & they helped us massively in ensuring the job at hand was as easy …
Thank you so much for this fantastic review! It was an absolute pleasure collaborating with you on the flooring project. Louise and the rest of the team were delighted to help make the job run as smoothly and efficiently as possible. We … More
5/5
GoogleThe communication from start to finish has been excellent, and it made everything feel so much less stressful. Sophia was especially approachable and it was clear she genuinely cared about making sure everything went smoothly. She has …
This is such a wonderful review to read! Moving can be incredibly daunting, so hearing that our communication helped take the stress out of the process means the absolute world to us. … More
5/5
GoogleI would really recommend this agency they’re been really helpful with the house purchase process, especially Kitija she’s the best 🥳 …
Hi Orges, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful and professional.
Hi Yaiza, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleKitija Pilipavica is very kind and helpfull lady..She helped us in a very good and kind way..Perfect service and very friendly..Thanks a lot Kitija🙏❤️👏🧿💐🙋🏻♀️ …
Hi Sadaka, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleRobinson, Michael & Jackson were fantastic throughout the sale of our property. They kept us informed at every stage and made the whole process smooth and stress-free. I'd happily recommend them.
Thank you for your kind feedback. We’re really pleased to hear you felt well informed throughout the sale and that … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
