5/5
GoogleRating only, no written review.
Agent replied · 6 August 2026
Hi Kelly, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)296 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)22 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLacey and Sophia was very professional would highly recommend
Agent replied · 16 September 2026
Thank you so much for your wonderful review! We are delighted to hear that Lacey and Sophia provided such professional service, and we truly appreciate your high recommendation. … More
5/5
GoogleGreat service and great communication
Agent replied · 16 September 2026
Thank you so much for taking the time to leave us a review! We are delighted to hear that you experienced great service and clear communication throughout your time with us. … More
5/5
GoogleReally great experience using these guys for my house purchase
Agent replied · 16 September 2026
Thank you so much for your fantastic review! We are delighted to hear that you had such a great experience purchasing your home with us, and we wish you all the best in your new place. … More
5/5
GoogleA genuine 5 ⭐️ review, TJ and the team went out of their way throughout the whole process, we would without hesitation recommend
Agent replied · 16 September 2026
Thank you so much for your fantastic 5-star review! We are delighted to hear that TJ and the team went out of their way to support you throughout the entire process, and we truly appreciate your high recommendation. … More
5/5
GoogleCompleted today. Everything has gone great. From start to finish. Sophia showed us around the property twice. She was so professional and friendly. Giving us plenty of time to look around. Greated us with a smile and was absolutely lovely. I would recommend her showing anyone around a property. Thanks so much sophia
Agent replied · 16 September 2026
Congratulations on completing today! Thank you so much for taking the time to share your wonderful review. We are delighted to hear that everything went so smoothly from start to finish, and that Sophia made such a positive impression with … More
5/5
GoogleHad a great experience with RMJ, was kept upto date all the way through from start to finish. Thay were very knowledgeable on all aspects of the buying and selling. I would highly recommend.
Agent replied · 16 September 2026
Thank you so much for taking the time to share your review! We are delighted to hear that you had such a great experience with us, and that our team kept you informed, supported, and confident throughout both your sale and purchase. We … More
5/5
GoogleWe had a pleasurable experience from Tj following a valuation of our home. So far him and the team have been brilliant in communicating.
Agent replied · 16 September 2026
Thank you so much for your great review! We are delighted to hear that you had a pleasurable experience with TJ during your home valuation, and it is wonderful to know that he and the team have kept communication smooth and efficient. … More
5/5
GoogleRating only, no written review.
Agent replied · 16 September 2026
Hi Hailee, thank you for your 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 16 September 2026
Hi Brooke, Thank you for your 5* review.
5/5
GoogleThey are very kind and very helpful
Agent replied · 27 June 2026
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear you found the team kind and helpful. Your support means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleI’d like to give a special thank you Michaela at Robinson Michael and Jackson she’s been super helpful and appreciate her reaching out to me to help arrange an issue I’ve reported.
Agent replied · 25 June 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was so helpful and supportive in arranging the issue you reported. We really appreciate your lovely comments and will be sure to pass on your thanks to … More
5/5
GoogleThank you very much to Sophia for your help as a first time buyer! She has been very attentive and easy to contact. Highly recommend.
Agent replied · 16 September 2026
Thank you so much for taking the time to leave us a review! We are delighted to hear about your experience with Sophia, and it is wonderful to know that her attentive approach and clear communication helped support you through your first … More
5/5
GoogleKatie was very helpful and professional throughout the viewing process
Agent replied · 25 June 2026
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Katie was helpful and professional throughout your viewing experience. We’ll be sure to pass on your lovely comments. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleGreat support from Michaela and the team at RMJ for property management!
Agent replied · 25 June 2026
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Michaela and the team have provided great support with your property management. Your appreciation means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleKatie showed me around a property for me to view and she was nothing short of amazing. She answered my questions, was knowledgeable and really put me at ease in a situation that has been really stressful for me. Thank you Katie :)
Agent replied · 25 June 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie made your viewing experience so positive, providing reassurance, answering your questions, and sharing her knowledge throughout. It’s wonderful to know she … More
5/5
Googleben was very helpfull and very knowledgeable thanks again
Agent replied · 24 June 2026
Thank you for your kind review, Sam! 😊 We're delighted to hear that Ben was so helpful and knowledgeable. 🌟 It's always … More
5/5
GoogleWould just like to give this lovely branch in strood 5* for how wonderful helpful and friendly in helping me today and would certainly recommend for selling a property.
Agent replied · 6 August 2026
Hi Julie, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleDealing with Lucy at Robinson Michael & Jackson has been a breeze, she's very professional and very responsive, exactly what you need, Thanks Lucy.
Agent replied · 25 June 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Lucy has been professional, responsive, and made your experience such a smooth one. We’ll be sure to pass on your thanks to her. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRating only, no written review.
Agent replied · 25 June 2026
⭐️⭐️ Thank you for the 5 stars, Ife! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleRating only, no written review.
Agent replied · 25 June 2026
⭐️⭐️ Thank you for the 5 stars, Ife! We really appreciate your support. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleMe and will husband Viewed a property with Robinson and jackson last week and have agreed to let. Jessie was very polite and helpful when showing us around the property, and when it came to referencing she kept me updated and helped me in every way she could thank you 🙏 …
Agent replied · 25 June 2026
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Jessie provided such a polite and helpful service during your viewing and supported you throughout the referencing process. It’s great to know she kept you … More
5/5
GoogleBen was really helpful and gave great customer service
Agent replied · 23 June 2026
Thank you for your kind review, Josh! 😊 We're delighted to hear that Ben was so helpful and provided great customer … More
5/5
GoogleProfessional yet personable and friendly service provided. Ruby was very accommodating and accepted a short notice request for a viewing on the same day. Thank you once again
Agent replied · 25 June 2026
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear you received a professional, friendly, and accommodating service, and that Ruby was able to arrange a same-day viewing for you at short notice. We really appreciate your … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
